0932 Manager IV - Wastewater Utility Planning Division Manager

Recruitment #PEX-0932-106204


0932 - Manager IV
San Francisco Public Utilities Commission 
Recruitment #PEX-0932-106204

9/24/2020 Update: Announcement has been amended to reflect changes to the minimum qualifications section to broaden applicant pool.

APPOINTMENT TYPE: Permanent Exempt: This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer. The duration of the appointment shall not exceed 36 months. 

San Francisco Public Utilities Commission (SFPUC)
Headquartered in San Francisco, we have 2,300 employees working in seven counties with a combined annual operating budget of over $900 million.

Our Mission: To provide our customers with high quality, efficient, and reliable water, power, and wastewater services in a manner that values environmental and community interests and sustains the resources entrusted to our care.

Our Vision: We are an innovative utility leader, recognized for excellent results in service, safety, stewardship, and inclusiveness.

We are an award-winning and industry-leading utilities organization committed to our customers, community interests, and the environment. To learn more about our organization, please visit our website at www.sfwater.org

We are proud of our infrastructure and programs, but most importantly, we value our highly qualified and dedicated workforce which ensures that this vision becomes a reality. As you explore career opportunities with us, download our career guide and learn about what you can expect during the hiring process. 

Position Location: 525 Golden Gate Avenue, 11th Floor
Position Working Schedule: Monday-Friday; 9:00am-6:00pm

Project: Wastewater Enterprise Stormwater Management Transition Project

Position Description: 
The Wastewater Utility Planning Division Manager (UPD Manager) reports directly to the Assistant General Manager of Wastewater and is responsible for management of the Enterprise’s Utility Planning Division, which includes green infrastructure programs and projects, flood resilience strategy development and deployment, and good governance strategies with City Family partners.  The UPD Manager is responsible for setting the strategic vision and objectives of the SFPUC’s city-wide green infrastructure program and programmatic flood resilience efforts.  The UPD Manager interacts with the SFPUC executive team, the Management Oversight Committee, and the Commission, to advance plans, policies and projects, and support decision-making at the executive level. This position must have excellent work planning, delegation, and staff management skills; be experienced with complex political and technical interactions at the city-wide scale; and be able to adaptively manage the work portfolio in a rapidly evolving industry landscape.

The Ideal Candidate: 
A successful candidate will demonstrate ability to manage high performing teams and complex projects across divisions and work effectively with SFPUC executive team and elected officials. This position must have excellent work planning, delegation, and staff management skills; be experienced with complex political and technical interactions at the city-wide scale; and be able to adaptively manage the work portfolio in a rapidly evolving industry landscape.

The Utility Planning Division Competency Model below outlines the competencies needed to be successful in this role:

Essential Functions: 
  • Plans, monitors, evaluates, and supervises the Utility Planning Division of the Wastewater Enterprise; coordinates the work of the various subdivisions and subprogram areas, including watershed planning, green infrastructure capital planning and programs, the Stormwater Management Ordinance, and flood resilience programs.
  • Advises and consults with section managers; meets with appropriate staff to identify and resolve problems or conflicts; makes or recommends final decisions regarding policy, operations, budget and administrative procedures.
  • Develops, implements and maintains procedures, administrative monitoring practices in order to obtain smooth and effective operation of the Utility Planning Division; coordinates work activities between divisions to prevent delays in required actions or to improve programs or services; assists in the identification, development and implementation of departmental goals, objectives, policies, and priorities; assists in the determination of resource allocation and levels of service.
  • Receives and analyzes division and departmental reports; directs the preparation of the division’s annual strategic plan and its integration into the Wastewater Enterprise Strategic Business Plan; directs the gathering and analysis of information and reports necessary to document and evaluate processes.
  • Monitors the work of and mentors subordinates to improve performance.
  • Directs the allocation of resources to achieve timely outcomes and measurable goals within budget; adjusts plans and programs to meet emerging or new programs, while continuing to address major departmental priorities.
  • Monitors and evaluates the effectiveness and efficiency of the division's service delivery system, organizational structure, staffing levels, financial systems, and other internal operations; identifies and recommends alternative approaches or improvements; implements revisions, adjustments and changes.
  • Serves as liaison with a variety of other City/County staff, policy-making officials, and officials of outside agencies, including but not limited to the SFPUC Commission and the SF Board of Supervisors; explains and justifies Departmental procedures, policies, or programs; negotiates and resolves difficult and complex issues and problems.
  • Plan, develop, implement or direct major or complex projects or programs which span a number of internal sections or divisions within the SFPUC and external stakeholders, which may include the general public; directs the research of complex, highly technical issues; analyzes alternative solutions or approaches; recommends most effective course of action.
  • Participates in budget development by providing detailed justification and persuasive arguments for proposals or initiatives.  Oversees and administers division budget; directs and monitors expenditures in accordance with the approved budget; directs the preparation and maintenance of a wide variety of statistical, fiscal, and operational reports and studies; and provides executive management with an early warning and practical options to potential cost overruns.
  • Class 0932 Manager IV will perform other related duties as required. 
    Equal Employment Opportunity:  The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

    Minimum Qualifications

    If you are interested in a job like this, we are looking for people that have the following:

    1. Possession of a baccalaureate degree from an accredited college or university; AND

    2. Five (5) years of professional experience in urban watershed planning and management of which three (3) years must include experience supervising professionals.

    Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

    Desirable Qualifications:
    • Possession of a baccalaureate degree (or higher) with a major field of study in City and Regional Planning or Urban Planning, Natural Resources or Environmental Planning, Environmental Science, or Landscape Architecture.
    • Experience in the field of urban green stormwater infrastructure and stormwater management.
    • Managerial experience in city planning, watershed planning, or green infrastructure program development.
    Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process.

    Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

    If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456.

    Verification of required work experience typically must be on the employer’s letterhead, and must include the applicant’s name, job title, description of job duties, dates of employment, hours per week, and signature of the employer, supervisor, or appropriate representative.

    Employees of the City and County of San Francisco may submit performance evaluations showing duties performed to verify qualifying City experience. City employees will receive credit for the duties of the class to which appointed. Credit for experience obtained outside of the employee's class will be allowed only if recorded in accordance with the provisions of Civil Service Commission Rules. CCSF employees will not receive credit for experience obtained outside of their classification unless recorded in accordance with the provisions of the Civil Service Rule 110.9.1/111A.11.2.

    Experience claimed in self-employment will only be accepted if supported by documents verifying income, earnings, business license and experience comparable to minimum qualifications above. Copies of income tax papers or other documents listing occupation and total earnings must be submitted.

    Verification of required valid licensure/certification typically must be a photocopy of the license/certificate including the name of the issuing agency as well as the name of the license/certificate holder, license/certificate number, and expiration date.

    How To Apply

    Applications for City and County of San Francisco jobs are only accepted through an online process. Visit http://www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

    §  Select the desired job announcement

    §  Select “Apply” and read and acknowledge the information

    §  Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”

    §  Follow instructions on the screen

    Need help completing the application?
    In line with the Official Public Health Order to slow the spread of COVID-19, “shelter-in-place” has been issued for all San Francisco residents that is expected to be in effect until further notice.  As a result, Department of Human Resources (DHR)’s office (located at 1 South Van Ness Avenue, 4th Floor, San Francisco, CA 94103) is currently closed to the general public. If you have any questions, please feel free to email the Human Resources Analyst listed on this announcement. 

    We communicate by e-mail.

    Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org). Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

    Word of advice:

    All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

    Applications completed improperly may be cause for ineligibility, disqualification or may result in lower scores. If you have any questions regarding this recruitment or application process, please contact the exam analyst, Tina Siu, by telephone at 415-554-2403, or by email at jobs@sfwater.org. 

    Selection Procedures

    Minimum Qualifications Supplemental Questionnaire (MQSQ - Qualifying) 

    Applicants will be prompted to complete a Supplemental Questionnaire as part of the online application process. All applicants must complete the Supplemental Questionnaire and it must be submitted with the application by the final filing deadline. The information provided on the Supplemental Questionnaire must be consistent with the information on the application and is subject to verification. Applicant responses to the Supplemental Questionnaire will be used to assist in determining if applicants meet the minimum qualifications for the position. 

    Only those candidates who most closely meet the needs of the Department will be invited to continue in the selection process.  Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process.

    Conviction History

    If you receive a conditional offer of employment, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you were given a conditional offer of employment. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as: 

    • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
    • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

    Having a conviction history does not automatically preclude you from a job with the City.

    If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.

    Disaster Service Workers

    All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. 


    Reasonable Accommodation Request: Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at: http://www.sfdhr.org/index.aspx?page=20#applicantswithdisabilities 

    Veteran’s Preference: Information regarding requests for Veterans Preference can be found at: https://sfdhr.org/veterans-preference

    General Information concerning City and County of San Francisco Employment Policies and Procedures: http://www.sfdhr.org/index.aspx?page=20 

    Copies of Application Documents: http://www.sfdhr.org/index.aspx?page=20#copies  

    Right to Work: http://www.sfdhr.org/index.aspx?page=20#identification. All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.

    Issued: August 25, 2020 
    Micki Callahan, Human Resources Director 
    Department of Human Resources 
    Recruitment ID: PEX-0932-106204 | 01107666
    PUC/TS (415) 554-2403


    All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

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