0941 (Manager VI) Chief Administrator, Permit Services

Recruitment #PEX-0941-106809


Appointment Type: Permanent Exempt (PEX), this position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer.


Position Description:
Under general administrative direction, the Chief Administrator, Permit Services serves as the permitting expert and will manage the department’s conversion to electronic plan review, Blue beam software and a digital permitting system. The incumbent will manage, plan and implement the integration of DBI’s Permit Services Division into the new 49 South Van Ness One-Stop Permit Center project. The incumbent will coordinate with the City Administrator’s Permit Center team on digital permitting integration and will partner with the various permitting departments locating to the 49 Van Ness One-Stop Permit Center to improve coordination and workflow. In addition, the incumbent will manage current permitting operations, which includes plan review and permit issuance functions of the Department, the cross-training of staff and managing the implementation of the Department’s One-Stop Permit Center functions at the new 49 South Van Ness location.

Essential Functions of the Position Include:

- Develops a staffing and workflow strategy to optimize electronic plan review and digital permitting operations

- Manages mid-level or line management staff and establishes performance metrics

 - Troubleshoots workflow issues to seamlessly deliver an integrated permit service to stakeholders - Coordinates permit services move logistics to the new Permit Center;

 - Represents DBI’s Permit Services Division in various 49 South Van Ness planning meetings;

- Develops, implements and manages the execution of One-Stop Permit Center functions after the department move to 49 South Van Ness;

- Develops, implements and maintains procedures, administrative monitoring practices and controls in order to obtain smooth and effective operations of Permit Center;

- Develops standard operating procedures (SOP) for counter functions for the new Permit Center; - Manages permitting operations review and data gathering;

 - Directs plan checkers and engineers in the review of plans, calculations and specifications prepared by engineers, architects and contractors to assure fire, architectural and structural safety, handicapped access, and mechanical design (HVAC, smoke control) in conformance with applicable city, state and federal codes;

- Reviews and reports on applications for complex alterations and new construction permits for buildings and structures;

- Confers with engineers, architects and applicants in connection with application review, preliminary planning or solution of technical problems relating to applicable building code requirements;

- Interprets building code requirements relating to fire, architectural and structural safety, and disabled access to buildings;

 - Reviews applications for materials substitution and new construction methods and makes recommendations thereon;

- Conducts site visits, advises inspection personnel on acceptable engineering/construction/technological practices, structural details, uses of materials and related building construction problems;

- Supervises and monitors the workload and productivity of plan-checking staff;

- Manages the current and future counter operations including tasks of in-taking permits, routing permits to other departmental agencies for review, permits issuance, and overseeing counter plan review for DBI; and

 - Performs related duties as assigned.

Minimum Qualifications


Possession of a Bachelor’s degree from an accredited college or university in Engineer, Architect, Business, or a related field.


Six (6) years of verifiable professional experience as an engineer, construction manager architect or administrator, preferably with at least two (2) years of which include permitting or plan review services for a municipal agency and preferably a minimum of two (2) years building construction experience in the areas of construction, design, inspection or fire, architectural, and structural plan review.


Possession of a Master’s degree from an accredited college or university may substitute for one (1) year of the required experience.

Desirable Qualifications

· Public sector experience.

· Experience with Electronic Plan Review.

· Project management experience.

· Strong verbal and written communication skills.

· Possession of a valid California License as a Professional Civil Engineer and/or Architect (submit copy with application).

· Possession of a valid California Driver License (to be presented at the time of appointment). 

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
  • Follow instructions on the screen

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date.  Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter.  To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file.  Applicants should retain this confirmation email for their records.  Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline.  Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Yvonne Lin, by telephone at 628-652-3581, or by email at yvonne.lin@sfgov.org.


Selection Procedures

Applications will be screened for relevant qualifying experience. Additional screening mechanisms may be implemented in order to determine candidates’ qualifications. Only those applicants who most closely meet the needs of the Agency will be invited to participate in the selection process. Applicants meeting the minimum qualifications are not guaranteed advancement to the interview. Qualified applicants with disabilities requiring reasonable accommodation in the selection process must contact the Agency by phone at (415) 554-6000 or, if hearing impaired at (415) 554-6015 (TTY).


Conviction History

As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


General Information concerning City and County of San Francisco Employment Policies and Procedures:
Important Employment Information for the City and County of San Francisco can be obtained at http://sfdhr.org/information-about-hiring-process or hard copy at 1 South Van Ness Avenue, 4th Floor.

Copies of Application Documents:
Applicants should keep copies of all documents submitted, as these will not be returned.

Right to Work:
All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.


All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.


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