0952 Deputy Director, Animal Care & Control

Recruitment #PEX-0952-095862


 Permanent-Exempt (PEX). This position is excluded by the Charter from the competitive civil service examination process and shall serve at the discretion of the appointing officer.


Animal Care and Control (ACC) is the municipal agency responsible for the City’s public health and animal welfare needs. As an open-door shelter that accepts any San Francisco animal, domestic or wild, regardless of age, species, temperament or health, ACC intakes approximately 10,000 animals per year.  Aside from sheltering thousands of animals every year, the staff enforces local and state laws pertaining to animal welfare; provides animal care, rescue, and veterinary services; protects the public from dangerous animals; and licenses dogs, service animals, and commercial dog walkers. ACC has an annual budget of $7 million and a staff of approximately 50 and 400 volunteers.  


The 0952 Deputy Director reports to the Director of Animal Care & Control and acts as assistant head of the department.  The deputy assists with the overall management of the department and is the primary designee to act on behalf of the Director when they are not available. This position is primarily responsible for managing law enforcement programs, public safety, and custody programs.


  • Develops and implements policies and procedures that determine which animals will be made available to the public, which will require alternative placement, and which will be humanely euthanized.
  • Ensures that the shelter meets the highest animal care standards as determined by national humane organizations, federal and state law, and public perception. 
  • Manages all aspects of field operations, including patrols, investigations, and enforcement of animal neglect and abuse cases.
  • Manages front counter operations, including licensing, permitting, and other regulatory programs.
  • Manages volunteer and outreach programs.
  • Supervises staff responsible for the care of 10,000 animals each year, including domestic, wild and exotic species.
  • Works effectively with the department’s adoption partners, volunteers and other animal control agencies; and plays a key role in maintaining and improving the City’s live release rate. 
  • Works with other law enforcement agencies within and outside of San Francisco to improve compliance.


1.  Education: Possession of a bachelor's degree in a biological science, veterinary science, animal husbandry, public or business administration, or a related field from an accredited college or university; AND

2.  Experience: Three (3) years of managerial experience supervising in animal care or a closely related field; AND

3.  License: Possession of a valid California class C driver's license; AND

4.  Certification: Within the first year of employment, the appointee must successfully complete a California Peace Officer Standards and Training (P.O.S.T) Certified P.C. 832 Module.


  • Two (2) years of experience in law enforcement.
  • Five (5) years of experience in animal care.

    Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

    Verification of Experience: http://sfdhr.org/getting-job#verification Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process.  

    Verification of Education: If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at 

    Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.  

    How To Apply

    Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

    • Select the desired job announcement
    • Select “Apply” and read and acknowledge the information
    • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
    • Follow instructions on the screen

    Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

    Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date.  Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter.  To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org).

    Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file.  Applicants should retain this confirmation email for their records.  Failure to receive this email means that the online application was not submitted or received.

    All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline.  Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

    Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

    If you have any questions regarding this recruitment or application process, please contact the analyst, Margarita Gonzalez Diaz, by telephone at (415) 554-4822, or by email at Margarita.Gonzalez-Diaz@sfgov.org.

    Selection Procedures

    Candidates will be prompted to complete a Supplemental Questionnaire as a part of the online employment application. The Supplemental Questionnaire is a self-report checklist that is designed to evaluate if candidates meet the minimum qualifications for this position.

    The selection process will include evaluation of applications in relation to minimum requirements. Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate qualifications of candidates. Only those applicants whose qualifications most closely meet needs of the Department will be invited to participate in the selection process.  Applicants meeting the minimum requirements are not guaranteed advancement in the selection process.


    Conviction History

    As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

    • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
    • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

    Having a conviction history does not automatically preclude you from a job with the City.

    If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.

    Disaster Service Workers

    All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


    Terms of Announcement:

    Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website atwww.jobaps.com/sf.]  The terms of this announcement may be appealed under Civil Service Rule 110.4.  Such appeals must be submitted in writing to the Department of Human Resources, 1 South Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement.  Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at http://sfgov.org/civilservice/rules.

    General Information concerning City and County of San Francisco Employment Policies and Procedures
    Important Employment Information for the City and County of San Francisco can be obtained at http://sfdhr.org/information-about-hiring-process or hard copy at 1 South Van Ness Avenue, 4th Floor.

    Copies of Application DocumentsApplicants should keep copies of all documents submitted, as these will not be returned. http://sfdhr.org/getting-job#copies  

    Right to Work: 
    All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States. http://sfdhr.org/getting-job#identification


    Information on requesting a reasonable ADA AccommodationApplicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at: http://www.sfdhr.org/index.aspx?page=20#applicantswithdisabilities

    Issued: May 6, 2019
    Micki Callahan
    Human Resources Director
    Department of Human Resources
    Recruitment ID Number: PEX-0952-095862

    Position #: 01089094


    All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

    For more information about benefits, please click here.

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