1042 IS Engineer-Journey, Infrastructure

Recruitment #PEX-1042-076143


Infrastructure System Administrator
City Job Classification:  1042 IS Engineer - Journey

Controller’s Office -  Systems Division

Overview: The Systems Division of the Controller’s Office manages the City and County of San Francisco’s Enterprise Oracle and PeopleSoft Applications, which are branded locally as our SF People & Pay, SF Learning, SF Financials, SF Procurement, and SF Reports & Analytics systems. These applications provide a robust, integrated platform that delivers mission-critical services to 55 City Departments, eliminating the need for hundreds of independent legacy systems and customized applications. The technology implemented and maintained by the Systems Division provides standardization, transparency, and efficiency for the City’s crucial business processes.  We are committed to enhancing and expanding application functionality to better support our users’ changing needs.  Over the last 5-year period, we have launched new applications and products that have greatly increased and diversified our user base and amplified the need to improve how we assist our business partners to drive stakeholders value and desired business outcomes.

The Systems Division within the Controller’s Office manages the following enterprise-wide systems for the City:  Oracle Interaction Hub, PeopleSoft Human Capital Management (HCM), PeopleSoft Financials & Supply Chain Management (FSCM), PeopleSoft Enterprise Learning Management (ELM), Oracle Business Intelligence Enterprise Edition (OBIEE), Cognos Business Intelligence, and Informatica.     

The Infrastructure Systems Administrator is responsible for supporting administration of the City’s enterprise resource planning (ERP) systems.  This includes systems such as Oracle OBIEE/ODI/OBIA, PeopleSoft Enterprise, Cognos applications, and the City’s new budget system, which has not yet been procured.  The designated Infrastructure System Administrator will work closely with the Database Administrator (DBA) to ensure the availability of all application processes.  Works in close collaboration with the Budget System team, Business Intelligence (BI) reporting team, PeopleSoft administration team, and as well as hardware and network teams as required.  

Essential duties for this job include but are not limited to: responsible for the overall operational and functional demands of the new budget system and the enterprise-scale OBIEE platform; supporting applications that run on Oracle Platform as well as implementing and maintaining roles and permission lists as determined by the PeopleSoft applications functional team; working in partnership with the PeopleSoft administration team to supporting tools: WebLogic, Tuxedo and MicroFocus Cobol;  troubleshooting WebLogic server, PeopleSoft application domains and Process Scheduler; performing and maintain integration of third-party software: Oracle BI, IBM Cognos application components; participating in rotational on-call support; Designing, planning, integrate, test, implement, document and enhance the physical and logical components of a large complex system or network. This may involve the analysis and evaluation of systems software, hardware and communications strategies;  Plan, implement and maintain upgrades/updates/fixes for core operating systems and their related components, without negative impact to the overall availability and reliability of the enterprise systems/networks; and performing other related duties as assigned. 

Minimum Qualifications

These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification.  Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.

An associate degree in computer science or a closely related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in computer science or a closely-related field].

One (1) year of experience analyzing, installing, configuring, enhancing, and/or maintaining the components of an enterprise network.

License and Certification:

Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years). One (1) year is equivalent to thirty (30) semester units/r forty-five (45) quarter units with a minimum of 10 semester / 15 quarter units in computer science or a closely related field.  

Desirable Qualifications:
  • Four (4) years of technical experience with Oracle Business Intelligence 11g & 12c Architecture; PeopleSoft Architecture and HCM modules, versions 8.8-9.5; PeopleTools 8.5x, PeopleSoft Infrastructure, Integration Broker configuration and monitoring, Process Scheduler maintenance, PeopleSoft Query security, and executing work plans for applying PeopleSoft updated and patches, fixes, tax updates. 
  • Four (4) years’ experience in Oracle Business Intelligence Enterprise Edition (OBIEE 11g & 12c) Administration clustered and remotely managed environments (Installing, Configuring, Customizing, Upgrading, Administering and Maintaining)
  • Four (4) years’ experience in Oracle Data Integrator (ODI) and Oracle Business Intelligence Applications (OBIA) Administration clustered and remotely managed environments (Installing, Configuring, Customizing, Upgrading, Administering and Maintaining)
  • Four (4) years of PeopleSoft PeopleTools Security;
  • Four (4) years’ experience in PeopleSoft PeopleTools Server Administration; including, installing and maintaining PeopleSoft infrastructure for web, application, batch and file servers, and related third-party supporting tools (WebLogic, Tuxedo and MicroFocus Cobol);
  • Three (3) years of Oracle RDBMS SQL experience
  • Three (3) years of Microsoft SQL Server experience
  • Comprehensive knowledge and experience in Unix and Windows OS
  • Experience with PeopleSoft HCM 9.2 and FCSM 9.2 Enterprise Applications
  • Experience with PeopleSoft integration with Oracle Identity and Access Management (IAM) suite
  • Experience with PeopleTools configuration for high availability including Oracle RAC configuration
  • Experience with Phire Architect
  • Experience with Oracle Exadata and Exalogic infrastructure to run Oracle Business Intelligence and PeopleSoft Applications
  • Demonstrated expertise in utilizing written and oral communication skills to document and share technical information.



How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
  • Follow instructions on the screen

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date.  Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter.  To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file.  Applicants should retain this confirmation email for their records.  Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline.  Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

If you have any questions regarding this recruitment or application process, please contact the analyst, Vicente Centeno, by telephone at (415) 554-7506, or by email at Vicente.Centeno@sfgov.org


Selection Procedures

Only those candidates who most closely meet the needs of the Department will be invited to continue in the selection process.  Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process. 

Verification:  Applicants will be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Conviction History

As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


General Information concerning City and County of San Francisco Employment Policies and Procedures:
Important Employment Information for the City and County of San Francisco can be obtained at http://sfdhr.org/information-about-hiring-process or hard copy at 1 South Van Ness Avenue, 4th Floor.

Copies of Application Documents:
Applicants should keep copies of all documents submitted, as these will not be returned.

Right to Work:
All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.


Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at: 

Permanent-Exempt (PEX) Appointment. This position is excluded by the Charter from the competitive civil service examination process and shall serve at the discretion of the appointing officer. This appointment has a maximum duration of up to three (3) years.

Recruitment Type: PEX 
Issued: 9/26/2019
Micki  Callahan
Human Resources Director
Department of Human Resources
Recruitment ID Number: PEX-1042-076143
CON/VC (415) 554-7506


All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.


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