1043 IS Engineer-Senior

Recruitment #PEX-1043-077362


Neighborhood Services Engineer


With the launch of San Francisco’s Digital Services Strategy, the City is transforming services to be modern and usable. Imagine a city where a teenager in the Bayview could log on and search for a summer internship from his cell phone, allowing him to gain valuable job training for a future career. Or a family in the Mission could apply for affordable housing from a computer at their local library. Or even an aspiring café owner could apply for and track every permit for her business online on a City website.

In San Francisco, we’re making a dramatic shift in how we deliver services – to focus on you, our residents, visitors, and the businesses in the city we love. Digital services can make each of these scenarios a reality, but we recognize there's a lot of work to do! Read more at digitalservices.sfgov.org.

Job Description

You will help us improve access to city information and services by deploying a neighborhood notification system and other systems as needed. More than 20 departments send out notices to city residents and businesses about activities and permitting nearby. The sheer volume and variety of this noticing activity can overwhelm residents or conversely, leave them wondering what’s happening in their neighborhood. To address this, you will build:

1.       A website to find City projects and permitting decisions by supervisor district

2.       A system that allows users to subscribe electronically to information from the website


If you are a user-centered technologist, join us to validate and develop our use cases and figure out the best way to distribute this information to improve quality of life and civic engagement in San Francisco!


This is a temporary (approximately 1 year) appointment to research and develop a neighborhood noticing system. You will report to the Chief Digital Services Officer and work closely with the Chief Data Officer and DataSF team (datasf.org). The City currently contributes data feeds from the open data portal to CityGram.org, which allows users to subscribe to event updates via text or email for a given dataset near a given location at a given frequency. You will:

1.       Conduct user research and assess the current state of noticing in San Francisco

2.       Develop a process and technical approach to improve noticing, including but not limited to:

a.       Work with departments to prepare data

b.       Automate relevant data feeds to the open data portal (data.sfgov.org)

c.        Expand the scope of CityGram, if appropriate, to include the additional feeds

d.       Customize CityGram, if appropriate

3.       Develop a website to complement the noticing and subscription service

Minimum Qualifications

These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification.  Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.

Job Qualifications

1. 3+ years experience in user-centered design and techniques, in GIS and mapping concepts and tools or equivalent and with translating business needs into technical implementations, including mapping out business processes and data models and

2. BS/BA in GIS, computer science, engineering, user-centered design or related field.


Desired Qualifications, Skills & Experience

        Passionate about improving government through open data and service design

        Advanced experience with front end development

        Experience with Feature Manipulation Engine (FME) from SAFE or similar ETL toolkits or frameworks

        Experience with Drupal

        Experience with back end development and database management, in particular familiarity with Ruby on Rails or equivalent

        Experience with agile development and methodologies

        Experience with front end development and web standards

        Willingness and ability to learn new tools as needed, including programming languages

        Familiar with the concepts of open data

        Comfort creating, following, standardizing, and automating business processes to support program management


How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process.

 Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously” Follow instructions on the screen.

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

 Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date.  Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter.  To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file.  Applicants should retain this confirmation email for their records.  Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline.  Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

 If you have any questions regarding this recruitment or application process, please contact, Daniella Mattias by telephone at 415-554-6486, or by email at daniella.mattias@sfgov.org.

Selection Plan

Applications will be screened for relevant qualifying experience. Additional screening mechanisms may be implemented in order to determine applicants’ qualifications. Only those applicants who most closely meet the needs of the Department will be invited to participate in the selection process. Applicants meeting the minimum qualifications are not guaranteed advancement to the interview.

Conviction History

As a finalist for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a finalist. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates applying for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates applying for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are selected as a finalist, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.



APPOINTMENT TYPE: Permanent Exempt (PEX), this position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer.

Make sure your application and any attachments to the application submitted at the time of filing are complete and accurate and include details on all experience, education, training and other information that qualifies you for this recruitment. Failure to submit a complete and accurate application at the time of filing may result in your ineligibility for this recruitment.

Reasonable Accommodation Request: Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at: http://www.sfdhr.org/index.aspx?page=20#applicantswithdisabilities

General Information concerning City and County of San Francisco Employment Policies and Procedures: Important Employment Information for the City and County of San Francisco can be obtained athttp://www.sfdhr.org/index.aspx?page=20 or hard copy at 1 South Van Ness Avenue, 4th Floor, San Francisco, CA 94103.

Terms of Announcement: Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by posting the correction on the Department of Human Resources website at:http://www.sfdhr.org/index.aspx?page=20#announcementsdefinitions

Right to Work: All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States. http://www.sfdhr.org/index.aspx?page=20#identification

Information regarding requests for Veterans Preference can be found at: http://www.sfdhr.org/index.aspx?page=20#veteranspreference


Micki  Callahan
Human Resources Director
Department of Human Resources
Issued: May 12, 2017
Recruitment ID Number: PEX-1043-077362
MYR/ DM/ 415-554-6486


All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.


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