1824 Technology Portfolio Manager

Committee on Information Technology

Recruitment #PEX-1824-101841

Introduction

APPOINTMENT TYPE: Permanent Exempt (PEX), this position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer.

ABOUT US:

The Committee on Information Technology (COIT) is San Francisco’s technology governance and policy making body. COIT’s structure is intended to provide a forum for City leadership to coordinate and collaborate to make citywide technology decisions. Our office lives at the intersection between the Mayor’s Office and Department technology leadership where  we help make strategic advice on the future of City technology, recommended investments, and policy.

COIT’s role to help make City technology more transparent and accountable.  Each time the City invests in a technology, we should have a better understanding of the value delivered and how exactly we are improving as a City.

For more information on COIT, please go to https://sfcoit.org/.

POSITION DESCRIPTION:

San Francisco’s technology issues are complex and varied and we need a team member who is up for the challenge.  People who are committed to demonstrating the transformative potential of government technology are encouraged to apply!

The goal of COIT’s performance unit is to ensure every San Francisco’s technology project succeeds. This means you will act as the central point of contact for every active technology project in the City.  Our current portfolio contains more than 100 active projects, ranging from technology infrastructure to redesigning websites and everything in between.  As such, a key part of your role will be to advise departments, build relationships, and connect project leads with needed resources.

Tools we need you to help develop include: a central repository of information on the City’s use of technology, project management best practices, performance and financial analysis dashboards, and training curriculums.  Your perspective and expertise on City technology is a critical component to informing decisions by the Mayor’s Budget Office, City Administrator, and other city leaders.

The 1824 Technology Portfolio Manager is a key leader for our team who is critical to redefining how the City leverages technology.  We need a passionate team player who is interested in helping our portfolio management role grow!

ESSENTIAL FUNCTIONS:

COIT is a small team where every member plays a critical role.  The Technology Portfolio Manager is our expert on the City’s technology portfolio and performance.  Some of the ways the Portfolio Manager will help with COIT’s main operations include:

  • Performance: The Portfolio Manager will help support department technology projects by providing advice, offering procurement guidance, or connecting to relevant resources. The Portfolio Manager is also responsible for tracking performance measures on every project to ensure public resources are being used efficiently and projects are on schedule and in-scope.
  • Budget: Every budget cycle, COIT receives more than 100 project requests. The Portfolio Manager will help review project requests and provide funding recommendations to the Mayor.
  • Strategic Planning: The Portfolio Manager supports strategic development by conducting surveys, interviewing stakeholders, and providing qualitative and quantitative analysis. Findings from extensive stakeholder outreach directly shape the direction of the City’s five-year strategic plan.
  • Policy: The Portfolio Manager will also support technology policy development in the City through qualitative and quantitative analysis. COIT seeks to build an iterative policy development process that is based on evidence and in-depth analysis.

Minimum Qualifications

1. Possession of a graduate degree (Master's degree or higher) from an accredited college or university, and five (5) years full-time equivalent experience performing professional-level analytical work as described in Note A; OR

2. Possession of a graduate degree (Master's degree or higher) from an accredited college or university with major college coursework as described in Note B, and four (4) years full-time equivalent experience performing professional-level analytical work as described in Note A; OR

3. Possession of a baccalaureate degree from an accredited college or university, and six (6) years full-time equivalent experience performing professional-level analytical work as described in Note A; OR

4. Possession of a baccalaureate degree from an accredited college or university with major college coursework as described in Note B, and five (5) years full-time-equivalent experience performing professional-level analytical work as described in Note A;

SUBSTITUTION: Applicants may substitute up to 2 years of the required education with additional qualifying experience in budget analysis, financial analysis and reporting, legislative/policy analysis, or contract/grant administration.  One year (2000 hours) of additional qualifying experience will be considered equivalent to 30 semester units/45 quarter units.

Notes on Qualifying Experience and Education:

A. Qualifying professional-level analytical experience must be in one or more of the following functional areas: complex budget analysis, development and administration; complex financial/fiscal analysis and reporting; development of complex contracting systems and administration of competitive bid processes and complex contractual agreements; development and evaluation of complex management/administrative policy; complex grant administration and monitoring; complex program evaluation and planning; complex legislative analysis; complex economic analysis; or other functional areas related to the duties of positions in Class 1824, where the primary focus of the job is complex professional-level analysis for evaluation, recommendation, development and implementation of major programs and functions of department/organization. Analytical experience equivalent to the duties of Class 1823 is considered qualifying.

B. Coursework applicable to a baccalaureate or higher degree in specialized subject matter areas such as public or business administration, management, business law, contract law, public policy, urban studies, economics, statistical analysis, finance, accounting or other fields of study closely related to the essential functions of positions in Class 1824.

DESIRABLE QUALIFICATIONS:

The Technology Portfolio Manager will be in a citywide, visible, leadership position.  A broad range of communications and analytical skills is required to succeed.  Skills include:

  • Analysis: The Portfolio Manager should be able to provide excellent analysis on a broad range of topics. Retrieving data and conducting original analysis is a key part of this position’s responsibilities. The Portfolio Manager must be comfortable in building insights and retrieving evidence to support data-based decisions. Strong qualitative and quantitative analytical skills are important to succeed at this position, as is an attention to detail and a willingness to go into depth on a range of topics.
  • Technical: In support of the in-depth analysis, the Portfolio Manager should have a strong background in technology development methodologies and statistical practices. Frequently you will be faced with technologies or programs in which you have little previous knowledge or experience. The Portfolio Manager should have a strong familiarity with developing products and using a wide variety of technology tools.
  • Communications: COIT is a citywide role that regularly interacts with City leadership. The Portfolio Manager should have strong communication skills in building relationships and articulating goals to multiple audiences. The Portfolio Manager will regularly provide public presentations, organize meetings, and facilitate workshops with a broad range of stakeholders. The Portfolio Manager will also provide trainings to City staff.

VERIFICATION: Applicants may be required to submit verification of qualifying education and experience at any point in the application and/or departmental selection process. Written verification (proof) of qualifying experience must verify that the applicant meets the minimum qualifications stated on the announcement. Written verification must be submitted on employer’s official letterhead, specifying name of employee, dates of employment, types of employment (part-time/full-time), job title(s), description of duties performed, and the verification must be signed by the employer. City employees will receive credit for the duties of the class to which they are appointed. Credit for experience obtained outside of the employee’s class will be allowed only if recorded in accordance with the provisions of the Civil Service Commission Rules. Experience claimed in self-employment must be supported by documents verifying income, earnings, business license and experience comparable to the minimum qualifications of the position. Copies of income tax papers or other documents listing occupations and total earnings must be submitted. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456.

NOTE: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
  • Follow instructions on the screen

Submission of a resume and a cover letter is REQUIRED at the time of filing and must be attached to the online application.  The cover letter must include a discussion on how technology can improve government services, using specific examples where relevant.  The cover letter should not exceed one (1) page.  Late or incomplete submissions will not be considered. Mailed, hand delivered or faxed documents/applications will not be accepted.

1. To submit a RESUME using the online application:

  • Select the “Resume” tab in the online application
  • Follow instructions given on screen

2. To submit a COVER LETTER using the online application:

  • Select the “Other” tab in the online application
  • Follow instructions given on screen

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores. If you have any questions regarding this recruitment or application process, please contact the analyst at (415) 554-6000.

Selection Procedures

Applications will be screened for relevant qualifying experience. Additional screening mechanisms may be implemented in order to determine candidates’ qualifications. Only those applicants who most closely meet the needs of the Agency will be invited to participate in the selection process. Applicants meeting the minimum qualifications are not guaranteed advancement to the interview. Qualified applicants with disabilities requiring reasonable accommodation in the selection process must contact the Agency by phone at (415) 554-6000 or, if hearing impaired at (415) 554-6015 (TTY).

THE CITY AND COUNTY OF SAN FRANCISCO IS AN EQUAL OPPORTUNITY EMPLOYER. MINORITIES, WOMEN AND PERSONS WITH DISABILITIES ARE ENCOURAGED TO APPLY.

Conviction History

As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

Conclusion

General Information concerning City and County of San Francisco Employment Policies and Procedures: Important Employment Information for the City and County of San Francisco can be obtained at http://www.sfdhr.org/index.aspx?page=20 or hard copy at 1 South Van Ness Avenue, 4th Floor.

Copies of Application Documents: Applicants should keep copies of all documents submitted, as these will not be returned.

Right to Work: All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.

Benefits

All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.


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