9172 Manager II, MTA (Apprenticeship Manager)

Recruitment #PEX-9172-098504

Introduction

The following information describes the civil service classification for which applications are being solicited.

Make sure you read the entire announcement before completing the application form.

The purpose of this announcement is to fill a vacant position in this classification.

 

Division:  Human Resources 

Section/Unit: Workforce Development

Work Location:  One South Van Ness, San Francisco, CA 94103

 

 

APPOINTMENT TYPE: Permanent Exempt - Full Time – This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer.

 

POSITION DESCRIPTION:

This position, under direction of the SFMTA Human Resources, is responsible for designing, developing and implementing innovative job pathways for apprenticeship and workforce development. This position will implement goals, policies, and procedures to close the opportunity gap between retiring skilled trade journey-level workers and the limited availability of qualified applicant pools to select from.

 

The Apprenticeship Manager is responsible for the management and oversight of programs and operation activities or projects related to the Workforce Development and Apprenticeship Program. The program will oversee the San Francisco Municipal Transportation Agency (SFMTA) apprenticeships, internship and other pathways.

  

This position may supervise, monitor, and evaluate the activities of staff; establishes performance requirements and development targets; takes appropriate steps to improve performance, including coaching or training; and takes disciplinary action in accordance with Agency policies and procedures.

  

The Apprenticeship Manager will coordinate the delivery of apprenticeship and internship programs by: building internal and external partnerships; developing memorandums of understanding between the Agency and external partners; and managing productivity to improve operations and services; participating in the identification, analysis and resolution of problems, issues and conflicts pertaining to apprenticeships and internships. This position will be monitoring apprentice work activities, interfacing with both apprentices and their divisions to ensure program quality.

 

EXAMPLES OF IMPORTANT DUTIES:

  • Develops, designs, and manages SFMTA's apprenticeship program by coordinating between Agency divisions such as Transit, Sustainable Streets, IT, Human Resources Operations Division, Payroll, other related business units, and the apprentices themselves to ensure program success.
  • Manages the recruitment of apprentices by recruiting candidates and representing the SFMTA at apprentice related meetings and events; Develops requirements for the apprenticeships with external stakeholders.
  • Manages the internship Trades program and partnership with SFUSD and their non-profit partners to ensure a successful high school Fellows program. Coordinates between the SFMTA, SFUSD and their community partners, and the high school participants.
  • Coordinates with various city departments and the Mayor's employment programs.
  • Acts as SFMTA Liaison to the Department of Human Resources and other city and regulatory agencies on all Agency matters relating to Apprenticeships, Internships, and other pathway programs.
  • Writes reports, assessments, surveys, directives and other relevant documentation related to personnel, training, equipment, and on the job training for apprentices and interns; maintains accurate records of all apprentice and intern work, personnel actions and other related issues.     
  • Performs other related duties as assigned.

 

MINIMUM QUALIFICATIONS:

  1. Possession of a Baccalaureate degree from an accredited college or university AND
  2. Three (3) years of verifiable work experience designing, organizing, and conducting workforce development, apprenticeship, or job pathway programs.

Substitution: May substitute two (2) years of education with two (2) years of verifiable work experience designing, organizing, and conducting workforce development, apprenticeship, or job pathway programs. (One year of experience will be considered equivalent to 30 semester or 45 quarter units of college coursework.)

 

Applicants must meet the minimum qualifications by the final filing date unless otherwise noted.

One year full-time experience is equivalent to 2000 hours. (2000 hours of qualifying work experience is based on a 40-hour work week). Any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine full-time experience.

  

DESIRABLE QUALIFICATIONS:

  • Knowledge of apprentice standards.
  • Experience working in the automotive field with some type of machinist work and/or heavy equipment experience.

HOW TO APPLY:

City and County of San Francisco employment applications for this position will be accepted through an on-line process only. A resume and cover letter describing how you meet the qualifications must be attached to the online application. Mailed, hand delivered or faxed applications will not be accepted. Visit www.jobaps.com/sf to begin the application process.

 

  • Click and select 9172 Manager II, MTA (Apprenticeship Manager) (PEX-9172-098504)
  • Click on “Apply” and read and acknowledge the information
  • Click on “I am a New User” if you have not previously registered, or on “I have REGISTERED PREVIOUSLY”
  • Follow instructions given on the screen

To submit resume using the online application:

  • Select the “Resume” tab in the online application
  • Follow instructions given on screen  

To submit cover letter using the online application:

  • Select the “Other” tab in the online application
  • Choose “Upload” as your method of submittal
  • Click on “Upload Attachment”
  • Follow instructions given on screen

If you are having trouble attaching your resume and cover letter to the online application, you may submit by email to Michelle Serrano-Nacorda, Analyst, at Michelle.Serrano-Nacorda@sfmta.com, subject: 9172 Manager II, MTA (Apprenticeship Manager) (PEX-9172-098504). Resume will not be accepted in lieu of completing the online application.

 

Computer kiosks are available for the public from 8:00 a.m. to 5:00 p.m. Monday through Friday to file online applications in the lobby of the Department of Human Resources, 1 South Van Ness Avenue, 4th Floor, San Francisco and in the lobby of SFMTA Human Resources office, 1 South Van Ness Avenue, 6th Floor, San Francisco.

 

Applicants may be contacted by e-mail. It is their responsibility to ensure that their registered e-mail address is accurate and kept up-to-date. Also, applicants must ensure that e-mail from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their e-mail to accept CCSF mail from the following addresses: (@sfgov.org, @sfmta.com).

 

Upon successful submittal of the application online, the applicant will receive a notification on the screen, as well as in the applicant’s e-mail inbox, acknowledging the receipt of the application.

 

If you are having difficulty submitting your application online, please contact me at

(415) 646-2193 between 8:30 a.m. – 12:00 p.m. and 1:00 p.m. - 4:30 p.m. Monday through Friday or by e-mail at Michelle.Serrano-Nacorda@sfmta.com

  

VERIFICATION:

Applicants may be required to submit verification of qualifying education, experience, and driver license at any point in the application and/or departmental selection process. Written verification (proof) of qualifying experience must verify that the applicant meets the minimum qualifications stated on the announcement. Written verification must be submitted on employer’s official letterhead, specifying name of employee, dates of employment, types of employment (part-time/full-time), job title(s), description of duties performed, and the verification must be signed by the employer. City employees will receive credit for the duties of the class to which they are appointed. Credit for experience obtained outside of the employee’s class will be allowed only if recorded in accordance with the provisions of the Civil Service Commission Rules. Experience claimed in self-employment must be supported by documents verifying income, earnings, business license and experience comparable to the minimum qualifications of the position. Copies of income tax papers or other documents listing occupations and total earnings must be submitted. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456.

 

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. 

 

SELECTION PROCEDURES:

Applications will be screened for relevant qualifying experience. Additional screening mechanisms may be implemented in order to determine candidates’ qualifications. Only those applicants who most closely meet the needs of the Agency will be invited to participate in the selection process.  Applicants meeting the minimum qualifications are not guaranteed advancement to the interview.

 

Qualified applicants with disabilities requiring reasonable accommodation in the selection process must contact the Agency by phone at (415) 646-2193 or, if hearing impaired at (415) 701-5043 (TTY) or in writing to the SFMTA Human Resources Operations Section, 1 South Van Ness Avenue, 6th Floor, San Francisco, CA 94103 (specify Class 9172).

 

NOTES:

Applicants are responsible for updating their e-mail address or mailing address. Contact Information must be updated online at http://www.jobaps.com/sf by clicking on “Update My Contact Info” and logging into your account.  If updating contact information online, applicants must contact the analyst at (415) 646-2193 immediately to inform them of the change. Failure to do so may result in the loss of eligibility.

 

Make sure your application and any attachments to the application submitted at the time of filing are complete and accurate and include details on all experience, education, training and other information that qualifies you for this recruitment. Failure to submit a complete and accurate application at the time of filing may result in your ineligibility for this recruitment or inability to receive full credit for scoring purposes. Any new information concerning work experience, education, training and other information that is submitted after the filing deadline may not be used for scoring or considered to determine whether you meet the minimum qualifications.

 

General Information concerning City and County of San Francisco Employment Policies and Procedures:
Important Employment Information for the City and County of San Francisco can be obtained at http://sfdhr.org/information-about-hiring-process or hard copy at 1 South Van Ness Avenue, 4th Floor.

Copies of Application Documents:
Applicants should keep copies of all documents submitted, as these will not be returned.

Right to Work:
All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.

Requests:
Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at: http://sfdhr.org/information-about-hiring-process#applicantswithdisabilities

 

Employee Wellness Program:

The SFMTA strives to be your employer of choice by providing an environment that supports your personal health & wellbeing with physical, nutritional, mental/emotional and financial resources. Since 2010 the SFMTA has been providing worksite wellness activities, as well as providing recognition opportunities to those individuals who successfully achieve personal milestones in wellness. For more details on the Wellness Program, please visit Employee Wellness Program Description page: https://www.sfmta.com/reports/employee-wellness-program.

 

MINORITIES, WOMEN AND PERSONS WITH DISABILITIES ARE ENCOURAGED TO APPLY

AN EQUAL OPPORTUNITY EMPLOYER

Conviction History

As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

Benefits

All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.

 



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