9172 Manager II, MTA (Mgr, Equal Employment Opportunity Program)

Recruitment #PEX-9172-100960



The following information describes the civil service classification for which applications are being solicited.
Make sure you read the entire announcement before completing the application form.
The purpose of this announcement is to fill a vacant position in this classification.

Division: Finance and Information Technology
Section/Unit: Equal Employment Opportunity Office
Location: One South Van Ness Ave, 6th floor, San Francisco, CA 
Work Hours: Monday-Friday, 8:00am-5:00pm

Appointment Type: Permanent Exempt, Full Time – This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer.

The San Francisco Municipal Transportation Agency’s (SFMTA's) Equal Employment Opportunity (EEO) section works to ensure equal employment opportunity at SFMTA in compliance with Federal Transit Administration (FTA) requirements, and state and local law. SFMTA's EEO policy covers all employment practices, including recruitment, selection, promotions, terminations, transfers, layoffs, compensation, training, benefits, and any other terms and conditions of employment.

Under general administrative direction of the SFMTA Equal Employment Opportunity (EEO) Officer, the EEO Manager leads the EEO section and will be responsible for complex employment data analysis for the SFMTA EEO Program, including the preparation of labor market availability reporting, utilization analyses, adverse impact analyses of SFMTA employment practices, goal-setting and compliance monitoring to meet FTA EEO regulations. Among other responsibilities, the EEO Manager is also responsible for monitoring and tracking hiring reviews, internal and external complaints of discrimination, EEO training activities and the preparation of quarterly reports for management staff. This position requires supervision of staff, in addition to coordination with other departmental staff and interdepartmental partners to ensure accurate, timely and efficient EEO compliance.

• Performs a variety of activities related to the data gathering, monitoring, complex statistical analysis and general oversight of federal and local SFMTA-EEO requirements.
• Prepares reports, manages complaint data process, provides data analyses and ensures compliance with federal, state laws and regulations and local policies.
• Drafts policies and procedures for program implementation.
• Works collaboratively with a range of external partners, including the City's Department of Human Resources, SFMTA's Human Resources, all Divisions, and internal staff.
• Prepares reports and records related to EEO remedial measures.
• Represents the SFMTA EEO Officer at meetings, including but not limited to those related to employment administration policies and procedures.
• Makes recommendations to improve EEO Program operations and reporting to comply with federal and state regulations.
• Develops methods of evaluating effectiveness.
• Assists with department’s audit processes.
• Supervises EEO unit staff.
• Performs related duties and responsibilities as assigned.

1. Possession of a baccalaureate degree from an accredited college or university; AND
2. Five (5) years experience in EEO or other non-discrimination program implementation.

Education Substitution:
Additional qualifying experience as described above may substitute for up to two (2) years of the required education on a year-for-year basis. One year (2,000 hours) of work experience will be considered equivalent to 30 semester units / 45 quarter units).

Applicants must meet the minimum qualifications by the final filing date unless otherwise noted.
One-year full-time experience is equivalent to 2000 hours. (2000 hours of qualifying work experience is based on a 40-hour work week.). Any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine full-time experience.

• At least two (2) years supervisory experience.
• Experience working in a government setting interacting with the development, management, and tracking of EEO Programs.
• Ability to communicate and provide information to non-EEO professionals.
• Excellent interpersonal, written and verbal communication skills.
• Proactive and interested in continuous learning and development, with ability to multi-task and prioritize work.
• Success at both working independently and as part of a team.
• Demonstrated ability to analyze data to assess compliance with federal programs.
• Experience using Human Resources tracking systems such as Oracle PeopleSoft, Performance Management Systems or other similar systems.
• Proficiency in operating computers using Windows-based programs, including Word, Excel, and database software in a standard indoor office environment.
• Work experience with governmental regulatory compliance.

City and County of San Francisco employment applications for this position will be accepted through an on-line process only. A resume and cover letter must be attached to the online application. Mailed, hand delivered, or faxed applications will not be accepted. Visit www.jobaps.com/sf to begin the application process.

• Click and select 9172 Manager II, MTA (Mgr, Equal Employment Opportunity Program) (PEX-9172-100960)
• Click on “Apply” and read and acknowledge the information
• Click on “I am a New User” if you have not previously registered, or on “I have REGISTERED PREVIOUSLY”
• Follow instructions given on the screen.

To submit resume using the online application:
• Select the “Resume” tab in the online application
• Follow instructions given on the screen

To submit cover letter using the online application:
• Select the “Other” tab in the online application
• Choose “Upload” as your method of submittal
• Click on “Upload Attachment”
• Follow instructions given on the screen

If you are having trouble attaching your resume and cover letter to the online application, you may submit by fax to (415) 581-5120, ATTN: 9172 Manager II, MTA (Mgr, Equal Employment Opportunity Program) (PEX-9172-100960) Résumé will not be accepted in lieu of completing the online application.

Computer kiosks are available for the public from 8:00 a.m. to 5:00 p.m. Monday through Friday to file online applications in the lobby of the Department of Human Resources, 1 South Van Ness Avenue, 4th Floor, San Francisco and in the lobby of SFMTA Human Resources office, 1 South Van Ness Avenue, 6th Floor, San Francisco.

Applicants may be contacted by e-mail. It is their responsibility to ensure that their registered e-mail address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses: (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org).

Upon successful submittal of the application online, the applicant will receive a notification on the screen, as well as in the applicant’s e-mail inbox, acknowledging the receipt of the application by the SFMTA – Operations Section. If you are having difficulty submitting your application online, please contact us at (415) 646-2744 between 8:30 a.m. – 12:00 p.m. and 1:00 p.m. - 4:30 p.m. Monday through Friday or by e-mail at Lisamarie.Chavis@sfmta.com.

Applicants may be required to submit verification of qualifying education experience at any point in the application and/or departmental selection process. Written verification (proof) of qualifying experience must verify that the applicant meets the minimum qualifications stated on the examination announcement. Written verification must be submitted on employer’s official letterhead, specifying dates of employment, types of employment (part-time/full-time), job title(s), description of duties performed, and the verification must be signed by the employer. City employees will receive credit for the duties of the class to which they are appointed. Credit for experience obtained outside of the employee’s class will be allowed only if recorded in accordance with the provisions of the Civil Service Commission Rules. Experience claimed in self-employment must be supported by documents verifying income, earnings, business license and experience comparable to the minimum qualifications of the position. Copies of income tax papers or other documents listing occupations and total earnings must be submitted. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Applications will be screened for relevant qualifying experience. Additional screening mechanisms may be implemented in order to determine candidates’ qualifications. Only those applicants who most closely meet the needs of the Agency will be invited to participate in the selection process. Applicants meeting the minimum qualifications are not guaranteed advancement to the interview.

Qualified applicants with disabilities requiring reasonable accommodation in the selection process must contact the SFMTA by phone at (415) 646-2744 or, if hearing impaired at (415) 701-5043 (TTY) or in writing to the SFMTA Human Resources, HR Operations Section, 1 South Van Ness Avenue, 6th Floor, San Francisco, CA 94103 (specify Class 9172).

Make sure your application and any attachments to the application submitted at the time of filing are complete and accurate and include details on all experience, education, training and other information that qualifies you for this recruitment. Failure to submit a complete and accurate application at the time of filing may result in your ineligibility for this recruitment or inability to receive full credit for scoring purposes. Any new information concerning work experience, education, training and other information that is submitted after the filing deadline may not be used for scoring or considered to determine whether you meet the minimum qualifications.

Employee Wellness Program:
The SFMTA strives to be your employer of choice by providing an environment that supports your personal health & wellbeing with physical, nutritional, mental/emotional and financial resources.
Since 2010 the SFMTA has been providing worksite wellness activities, as well as providing recognition opportunities to those individuals who success-fully achieve personal milestones in wellness.
For more details on the Wellness Program, please visit Employee Wellness Program Description page.

Women, Minorities, and Persons with Disabilities are encouraged to apply
An Equal Opportunity Employer


Conviction History

As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.


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