9182 Manager VIII, MTA

Deputy Director of Fleet Maintenance

Recruitment #PEX-9182-106224


The following information describes the position for which applications are being solicited.
Make sure you read the entire announcement before completing the application form.
The purpose of this announcement is to fill a vacant position in this classification.

Amended and reissued to reflect changes to the Position Description and Examples of Important and Essential Duties.
Applicants who have already submitted their application do not need to reapply.

Division: Transit
Section/Unit: Maintenance
Work Location: San Francisco, CA
Work Schedule: Monday – Friday, 8:00AM – 5:00PM

APPOINTMENT TYPE: Permanent Exempt - This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer.

The SFMTA Transit Division is seeking an experienced, reliable, and strategic Deputy Director of Fleet Maintenance. The Deputy Director of Fleet Maintenance will oversee and manage the work of units within Maintenance Operations including motor coach, trolley bus, light rail, historic streetcar, fleet appearance, farebox, radio, video, and the electronic shop. Under the direction of the Chief Mechanical Officer, the Deputy Director of Fleet Maintenance plans, manages, develops, and conducts essential, complex, and sensitive analytical work that has a substantive impact on Transit operations in the areas of revenue fleet and support shops maintenance. The position is responsible for leading overall vehicle and equipment maintenance, developing vehicle fleet plans to support revenue service requirements, and monitoring activities related to vehicle procurement. This position directs activities to ensure compliance and safety with local state and federal guidelines, and regulatory policies including leading investigations of activities related to field safety and overall vehicle maintenance. The ideal candidate is highly self-motivated, professional, and possesses extensive experience working within a mass transit agency.

The Transit Division of the SFMTA oversees five transit modes including bus, trolley bus, light rail, historic streetcar, and cable car. The mission of the Transit Division is to provide safe, reliable, clean, efficient, accessible, and convenient public transportation to any destination in San Francisco. The Transit division works collaboratively with other SFMTA divisions and other City departments to provide services to our customers by operating and maintaining over 1,000 vehicles including motor coaches, trolley coaches, light rail vehicles, and historic streetcar and cable car.

Transportation connects us all and that’s why the SFMTA works hard every day to build a safer, more reliable transportation system for our city. We strive to ensure that our community, and the nearly 25 million yearly visitors to our city have access to safe and reliable transportation options. Join us to become a part of delivering this mission!

Nature of Work:
The Deputy Director of Fleet Maintenance may be called upon to act on behalf of the Chief Mechanical Officer during his/her absence and cover the operational needs of the Maintenance Operations section. The position is subject to a 24-hour call-back during emergency situations including on nights, weekends, and holidays.

• Oversees all Maintenance Operations functions and units.
• Provides direction to subordinate managers regarding activities and operations of their functional areas; assumes responsibility for improving maintenance measures; manages an effective maintenance program for all Maintenance Operations functions.
• Adjusts plans and programs activities to meet maintenance needs and emerging problems; establishes new programs, while continuing to address major departmental policies; plans, organizes, directs, controls, and reviews the operation of major departmental functions and activities.
• Monitors the efficiency and effectiveness of the departmental organization structure, staff assignments, service levels, and administrative systems.
• Identifies and analyzes opportunities for improvement and implements those improvements.
• Participates in budget development by providing detailed justification and persuasive arguments for proposals or initiatives; implements and closely monitors budget expenditures of the operating budget for a major area of responsibility typically including multiple divisions; provides executive management with an early warning and practical options to potential cost overruns.
• Assists in the development, analysis and administration of department’s capital budget.
• Manages and oversees the activities of a large group of subordinate personnel engaged in the maintenance and repair of electric and mechanical equipment in motor coach, trolley bus, light rail, historic streetcar, fleet appearance, farebox, radio, video, and the electronic shop.
• Prepares and approves requisitions for materials and supplies; prepares and checks cost estimates and makes recommendations for repairs.
• Directs investigations of complaints and makes recommendations as to their adjustment; investigates maintenance work in process for compliance with proper procedures and methods; ensures that all facilities of the Maintenance Operations are inspected at regular intervals for compliance with safety laws, rules, regulations, and fire protection safeguards; confers with engineering personnel, Quality Assurance/Quality Control, Transit Division management, consultants, contractors and vendors on maintenance and repair projects, methods and procedures.
• Makes recommendations to the Chief Mechanical Officer and the Director of Transit.
• Assists in the development and advancement of subordinates through training and effective use of the employee development program.
• Directs investigations of complaints and makes recommendations for course of actions; carries out resolutions in compliance with EEO and departmental guidelines, procedures and/or regulations.
• Interprets and applies the provisions of the labor agreements in compliance with SFMTA guidelines.
• Performs other related duties as needed

1. Possession of a bachelor’s degree from an accredited college or university; AND
2. Ten (10) years of full-time experience at a mass transit agency, four (4) years of which must have been in a management and/or supervisory capacity successfully directing and coordinating fleet maintenance or vehicle engineering activities; AND
3. Possession of a valid driver's license.

Additional qualifying experience may be substituted for the required education on a year-for-year basis. One year (2000 hours) will be considered equivalent to thirty (30) semester units/forty-five (45) quarter units.

1. Applicants must meet the minimum qualifications by the final filing date unless otherwise noted.
2. One year full-time experience is equivalent to 2000 hours. (2000 hours of qualifying work experience is based on a 40-hour work week.). Any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine full-time experience.

The stated desirable qualifications may be used to identify candidates advancing to the interview process and/or to identify job finalist(s) at the end of the selection process when referred for hiring.
• Expertise of theory, principles, and practices of heavy-duty transit fleet operations and maintenance.
• Expertise in supervision, training, and performance management.
• Expertise in analyzing and assessing policies, operational needs, and making appropriate operational adjustments when necessary.
• Experience within a union environment involving contract negotiations and resolution of grievances.
• Experience working with a large and diverse workforce of people with different cultures, backgrounds, and opinions.
• Experience handling highly confidential and sensitive personnel issues appropriately.
• Management experience working with senior level staff.
• Ability to prioritize and organize multiple high priority assignments and projects.
• Ability to plan, assign, and direct the maintenance and repair activities of a large group of subordinate personnel.
• Ability to supervise the preparation of important and detailed operating records and reports.
• Ability to deal effectively and courteously with subordinate personnel, other departmental officers, and the general public.
• Ability to contend with changing priorities, emergencies, and conflicting demands.
• Well-rounded leader, with substantial successful leadership experience in a senior level position within a complex organizational environment.
• Skills and ability to present complex facts clearly and concisely orally and in writing.
• Experience preparing and presenting comprehensive reports.
• Demonstrable skills and superior knowledge in working with office programs and software such as Microsoft Word, Excel, PowerPoint, Access and Outlook.
• Knowledge of public administration and financial management principles and practices.
• Knowledge of state and federal regulations governing public transportation systems.
• Knowledge of SFMTA’s operations, services, administration, and activities.
• Knowledge of transit facilities, systems, personnel allocation, and fiscal considerations.
• Knowledge of appropriate computer systems such as Enterprise Asset Management System (EAMS) and Shops History Online Parts System or Spear 4i (SHOPs) and/or relevant vendor specific programs such as New Flyer Connect, Fleetwatch, Cummins Insite, Allison DOC to perform duties, and experience developing quantitative analysis and preparation of detailed reports regarding maintenance activities and equipment status.
• Knowledge of the City and County of San Francisco practices, processes, and procedures.

City and County of San Francisco employment applications for this position will be accepted through an on-line process only. A resume and cover letter describing how you meet the qualifications must be attached to the online application. Mailed, hand delivered or faxed applications will not be accepted. Visit www.jobaps.com/sf to begin the application process.

• Click and select 9182 Manager VIII (Deputy Director of Fleet Maintenance) (PEX-9182-106224)
• Click on “Apply” and read and acknowledge the information
• Click on “I am a New User” if you have not previously registered, or on “I have REGISTERED PREVIOUSLY”
• Follow instructions given on the screen.

To submit resume using the online application:
• Select the “Resume” tab in the online application
• Follow instructions given on screen

To submit cover letter using the online application:
• Select the “Other” tab in the online application
• Choose “Upload” as your method of submittal
• Click on “Upload Attachment”
• Follow instructions given on screen

If you are having trouble attaching your resume and cover letter to the online application, you may submit by email at sherrill.foster@sfmta.com, Subject: 9182 Manager VIII (Deputy Director of Fleet Maintenance) (PEX-9182-106224). Resume will not be accepted in lieu of completing the online application.

In order to comply with social distancing guidelines, staff is working remotely at this time. We highly recommend applications be completed early. If you are having difficulty submitting your application online, please contact us at 415.646.2116 between 8:30 a.m. – 12:00 p.m. and 1:00 p.m. - 4:30 p.m. Monday through Friday or by e-mail at sherrill.foster@sfmta.com.

Applicants may be contacted by e-mail. It is their responsibility to ensure that their registered e-mail address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses: (@sfgov.org, @sfmta.com).

Upon successful submittal of the application online, the applicant will receive a notification on the screen, as well as in the applicant’s e-mail inbox, acknowledging the receipt of the application.

If you are having difficulty submitting your application online, please contact us at 415.646.2116 between 8:30 a.m. – 12:00 p.m. and 1:00 p.m. - 4:30 p.m. Monday through Friday or by e-mail at sherrill.foster@sfmta.com.

Applicants may be required to submit verification of qualifying experience and education at any point in the application and/or departmental selection process. Written verification must be submitted on employer’s official letterhead, specifying name of employee, dates of employment, types of employment (part-time/full-time), job title(s), description of duties performed, and the verification must be signed by the employer. City employees will receive credit for the duties of the class to which they are appointed. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Applications will be screened for relevant qualifying experience. Additional screening mechanisms may be implemented in order to determine candidates’ qualifications. Only those applicants who most closely meet the needs of the Agency will be invited to participate in the selection process. Applicants meeting the minimum qualifications are not guaranteed advancement to the interview.

Qualified applicants with disabilities requiring reasonable accommodation in the selection process must contact the Agency by phone at 415.646.2116 or, if hearing impaired at 415.701.5043 (TTY) or in writing to the SFMTA Human Resources, Operations Section, 1 South Van Ness Avenue, 6th Floor, San Francisco, CA 94103 (specify Class 9182 Deputy Director of Fleet Maintenance - Transit Division).

Applicants are responsible for updating their email address or mailing address. Contact Information must be updated online at http://www.jobaps.com/sf by clicking on “Update My Contact Info” and logging into your account. If updating contact information online, applicants must contact the analyst at 415.646.2116 immediately to inform them of the change. Failure to do so may result in the loss of eligibility.

Make sure your application and any attachments to the application submitted at the time of filing are complete and accurate and include details on all experience, education, training and other information that qualifies you for this recruitment. Failure to submit a complete and accurate application at the time of filing may result in your ineligibility for this recruitment or inability to receive full credit for scoring purposes. Any new information concerning work experience, education, training and other information that is submitted after the filing deadline may not be used for scoring or considered to determine whether you meet the minimum qualifications.

The San Francisco Municipal Transportation Agency (SFMTA) has determined that Class 9182 Manager VIII, MTA (Deputy Director of Fleet Maintenance) is a “safety-sensitive” position, under regulations issued by the Federal Transit Administration (49 CFR Part 655). Federal law requires that all transit employees who perform safety-sensitive functions be subject to random, post-accident, reasonable suspicion, return-to-duty and follow-up drug and alcohol testing. All applicants for Safety-Sensitive positions shall undergo urine drug testing prior to employment and within 90 days prior to performing Safety-Sensitive functions for the first time. Receipt by the SFMTA of a negative test result is required prior to the employee being placed on the payroll. The SFMTA will not consider hiring any person who tested positive, adulterated, substituted or refused to submit to testing for a minimum of two years following the positive test.

In addition, each applicant who has worked for a Department of Transportation (DOT)-regulated employer(s) within the last two years will be required to sign a consent form, prior to appointment, authorizing SFMTA to obtain information from his/her prior employers concerning his/her drug and alcohol test history. Each applicant will also be required to provide SFMTA with information regarding whether, during the last two years, the applicant tested positive or refused to test on any pre-employment drug or alcohol test administered by an employer to which the applicant applied for, but did not obtain, safety-sensitive transportation work covered by DOT drug and alcohol testing rules. SFMTA will not hire any applicant for a safety-sensitive position who fails to provide this information or fails to provide written consent for the release of information from prior employers.

General Information concerning City and County of San Francisco Employment Policies and Procedures:
Important Employment Information for the City and County of San Francisco can be obtained at http://sfdhr.org/information-about-hiring-process or hard copy at 1 South Van Ness Avenue, 4th Floor.

Copies of Application Documents:
Applicants should keep copies of all documents submitted, as these will not be returned.

Right to Work:
All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.

Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at: http://sfdhr.org/information-about-hiring-process#applicantswithdisabilities


Conviction History

As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.


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