9704 Employment & Training Specialist III

Recruitment #PEX-9704-099319


Appointment Type: Permanent-Exempt (PEX) Appointment. 

This position is excluded by the Charter from the competitive civil service examination process and shall serve at the discretion of the appointing officer.


The Workforce Development Division of the Office of Economic and Workforce Development (OEWD) serves San Francisco jobseekers and local employers. OEWD strives to ensure that San Francisco has a qualified workforce that attracts, retains and expands industries, and maximizes employment opportunities for local residents through comprehensive training initiatives and services to ensure that no community member is left behind when it comes to the chance to go to work and succeed.

CityBuild, an initiative under the Workforce Division is seeking an Employment Liaison. CityBuild prepares San Franciscans for career opportunities in the construction industry through two distinct sets of training programs:

  • CityBuild Pre-Apprenticeship Construction Training Programs – Intensive hands-on programs that provide San Francisco residents with the foundational knowledge, skills, and support to enter careers in the construction trades and succeed as new apprentices. The nationally-recognized CityBuild Academy is the flagship of the CityBuild pre-apprenticeship network, which also includes tailored trainings based on particular needs of jobseekers, projects, and the construction industry based on the AFL-CIO Multi-Craft Core Curriculum (MC3). 
  • Construction Administration Training Programs – Courses that prepare San Francisco residents for a career in Administration and Professional Services in the back-offices of Construction Industry employers.

CityBuild provides ongoing assistance to CityBuild graduates, local jobseekers, and construction employers through its Employment Network Services program (ENS), which includes providing information on applicable local hiring policies and making referrals in partnership with local hiring halls to assist contractors with meeting their local hiring requirements.

Description (Employment Liaison)

Under direction, the Employment Liaison performs professional technical duties in the area of construction employment and training, which includes employer engagement-job development, trades skills assessment, project monitoring, and program evaluation as directed.

The Employment Liaison position is challenging and often fast paced. Employment Liaisons must be team oriented, but able to work independently and be innovative. This position’s success is built on the ability to build strong working relationships with job seekers, CityBuild trainees, labor representatives, and construction contractors, with the primary goal of providing meaningful employment opportunities for community members and exceptional customer service for employers.  Employment Liaisons must understand all applicable local hiring policies and be able to effectively convey local hiring procedures one-on-one and in group settings.

The Employment Liaison is charged with fulfilling the objectives and goals of CityBuild and the Office of Economic and Workforce Development. The Employment Liaison will need to have strong community relation skills and he/she will have to represent CityBuild at community meetings throughout the day and some evenings.  


The Employment Liaison will be responsible for balancing multiple tasks which include routinely following CityBuild’s Employment Network Services process, managing relationships with construction contractors and labor representatives, and advising interested job seekers of potential opportunities on various construction projects.   In addition, the Employment Liaison will: 

  • Develop and display a comprehensive understanding of the tasks and skills of the various construction trades; be familiar with the basic requirements of apprenticeship programs and a strong knowledge of the entrance parameters of local unions. 
  • Consult and advise construction-hiring managers on overall hiring policies and goals, and collaborate with them to develop job request. 
  • Career advice and coach CityBuild trainees on their interest in various construction trades and matching them to their skills and abilities. 
  • Coordinate with CityBuild Compliance Team to perform the following tasks: 

- Conduct regular site visits of assigned construction projects, assess project progress and prepare site visit reports.

- Attend pre-bid and pre-construction meetings as scheduled and make contractors aware of the Employment Network Services and other CityBuild services. 

- Track and analyze assigned construction project’s local hiring status and make recommendations when necessary.

  • Act as a single point of accountability for specific projects and provide customer service as needed to promote healthy customer relationships. 
  • Utilize the City’s vendor for electronic certified payroll reporting system and other software application for jobseeker tracking tools. 

Minimum Qualifications

These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification.  Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.

Possession of a baccalaureate degree from an accredited college or university.

Two (2) years (4000 hours) of experience in workforce development, human resources, recruitment, training or a closely related field. 

License and Certification
Some positions require possession of, or ability to obtain, an appropriate, valid California driver's license. 

Additional qualifying experience may be substituted for the required degree on a year-for-year basis (up to a maximum of two years). Thirty (30) semester units or forty-five (45) quarter units equal one (1) year.

Applications will be screened for relevant qualifying experience. Additional screening mechanisms may be implemented in order to determine candidates’ qualifications. Only those applicants who most closely meet the needs of the Agency will be invited to participate in the selection process. Applicants meeting the minimum qualifications are not guaranteed advancement to the interview. 


Understanding and knowledge of:

  • San Francisco’s workforce local hire policies and other governmental legislations to provide employment opportunities to economically disadvantaged San Francisco residents
  • Federal, State and local laws and workforce programs as they apply to construction and professional services
  • Principles and practices of community development programs and local governmental structure
  • Various trades, tasks and skill requirements and entrance requirements


Abilities and skills to:

  • Work effectively with a variety of stakeholders, including City department heads, union representatives, general contractors, community advocates and City staff
  • Interpret Federal, State and local policies and incorporate relevant requirements into existing local workforce policies
  • Analyze policy and perform statistical analysis to develop recommendations or to compile comprehensive reports
  • Write clear and concise reports, recommendations and correspondences on behalf of OEWD
  • Negotiate solutions based on existing policies, data and protocol
  • Demonstrate proficiency in Microsoft applications and other database systems
  • Utilize effective written and verbal communication skills in preparing memoranda and narrative reports, making formal presentations and facilitating large and small groups
  • Maintain and manage project information to allow for immediate access and reference
  • Manage time and workload appropriately

License or Certificate:

Successful candidates should possess or obtain a valid California driver license.

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
  • Follow instructions on the screen

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Please upload a Resume and Cover Letter as ONE Attachment.  Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter.  To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file.  Applicants should retain this confirmation email for their records.  Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline.  Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores. If you have any questions about this recruitment, please contact the analyst, Anabel Simonelli-Kupelian at anabel.simonelli@sfgov.org and/or via phone, 415-554-6657.

Selection Plan

Appointment Type: Permanent-Exempt (PEX) Appointment. This position is excluded by the Charter from the competitive civil service examination process and shall serve at the discretion of the appointing officer.

Conviction History

As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


General Information concerning City and County of San Francisco Employment Policies and Procedures
Important Employment Information for the City and County of San Francisco can be obtained at http://sfdhr.org/information-about-hiring-process or hard copy at 1 South Van Ness Avenue, 4th Floor.

Copies of Application Documents:
Applicants should keep copies of all documents submitted, as these will not be returned.

Right to Work:
All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.

Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at: 

Information regarding requests for Veterans Preference can be found at: 


All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.


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