1244 Senior Human Resources Analyst (Employee & Labor Relations)

Recruitment #TEX-1244-065647


Appointment Type:

This Temporary Exempt (TEX) Category 16 position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer. Duration of this appointment shall not exceed 6 months.

The City and County of San Francisco Human Services Agency (HSA) provides public assistance to the community. HSA's mission is to promote well-being and self-sufficiency among individuals, families and communities in San Francisco. HSA is comprised of three departments: Department of Human Services (DHS), Department of Aging and Adult Services (DAAS) and Office of Early Care and Education (OECE). In Addition, HSA has its own Human Resources Department that serves the diverse needs of its 2,200 employees. The 1244 Senior Human Resources Analyst  will work for HSA's Human Resources Department in the Labor Relations Unit.

Position Description:

Under direction, the 1244 Senior Human Resources Analyst preforms advanced professional level duties in the areas of employee relations, equal employment opportunity (EEO), the American Disabilities Act (ADA). In addition, the incumbent will perform general personnel administration as required.

Job Duties:

1. Provides advice, consultation, and information to department managers, supervisors, and employees regarding discipline and related personnel policies and procedures

 2. Conducts disciplinary hearings, prepares investigative reports on issues of employee misconduct and complaints of discrimination, sexual harassment, and failure to accommodate

3. Facilitates the interactive process under the ADA and FEHA

 4. Administers provisions of the Employee Relations Ordinance and various labor contracts

 5. Responds to grievances and represents the Department during arbitrations

 6. Meets and confers with employee organizations

 7. Participates as a member of a bargaining team during labor contract negotiations

 8. Prepares reports, correspondences, and memos

 9. Makes presentations to boards and commissions

 10. Gathers, compiles, prepares, reviews and maintains important personnel information, reports, and records

 11. Performs other duties as required


Minimum Qualifications

Minimum Qualifications:

These minimum qualifications establish the required education, training, and experience for employment. Applicants MUST meet minimum qualifications at the time they apply.


1. Possession of a baccalaureate degree from an accredited college or university


2. Three (3) years of verifiable professional human resources experience, similar to 1241 Human Resources Analyst, in one or more of the following areas of activity: recruitment and selection, classification and compensation, employee and/or labor relations, benefits administration and human resources operations.


Additional qualifying work experience as a professional human resources analyst may be substituted for up to two years of the required education on a year-for-year basis (30 semester/ 45 quarter units equals one year).

Completion of a 12 month human resources trainee program equivalent to the City and County of San Francisco’s 1249 Human Resources Training Program may substitute for one (1) year of required professional experience.

Possession of a Juris Doctorate (J.D.) or Master’s degree in Personnel Administration, Human Resources Management, Business Administration, Public Administration or Clinical/School/Industrial-Organizational Psychology may substitute for one (1) year of the required professional experience.

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement

  • Select “Apply” and read and acknowledge the information

  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously” 

  • Follow instructions on the screen

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date.  Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter.  To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file.  Applicants should retain this confirmation email for their records.  Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline.  Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

If you have any questions regarding this recruitment or application process, please contact the analyst, Erica Pagán, by telephone at 415-557-6625, or by email at erica.pagan@sfgov.org

Selection Procedures


Applicants may be required to submit verification of qualifying education and experience at any point in the recruitment and selection process.

Verification of work experience must be on the employer’s letterhead, and must include the applicant’s name, job title, description of job duties, dates of service, and signature of the employer. San Francisco City and County employees do not need to submit verification of their City employment, but must submit verification of outside experience. San Francisco City and County employees will not receive credit for experience obtained outside of their classification unless recorded in accordance with the provisions of the Civil Service Rule 110.9.1.

Information on verification requirements for education can be found here:


Falsifying ones education, training, or work experience may result in disqualification of job opportunities with the City and County of San Francisco.

Conviction History

As part of the selection process an image of your fingerprints will be captured and sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) history will disqualify you as a candidate based on the specific requirements of the position to which you are applying. If selected for fingerprinting, the hiring department will contact you to schedule an appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency


General Information Concerning City and County Of San Francisco Employment Policies and Procedures

Important Employment Information for the City and County of San Francisco can be obtained at http://sfdhr.org/information-about-hiring-process or hard copy at 1 South Van Ness Avenue, 4th Floor.

Copies of Application Documents

Applicants should keep copies of all documents submitted, as these will not be returned.

Right to Work

All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.

Clerical Errors

May be corrected by the posting of the correction on the Department of Human Resources website at: http://sfdhr.org/information-about-hiring-process#announcementsdefinitions

Reasonable Accommodation Request

Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at: http://sfdhr.org/information-about-hiring-process#applicantswithdisabilities

Driver’s License Requirement

Most positions require a valid California driver’s license: http://www.sfdhr.org/index.aspx?page=20#license

Exam Type: Temporary Exempt (TEX)

Issued: December 13, 2018

Micki Callahan, Human Resources Director

Department of Human Resources

Recruitment ID Number: TEX-1244-065647

HSA/EAP/ 415-557-6625


All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.



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