1244 Senior Human Resources Analyst

Recruitment #TEX-1244-080209


Application deadline extended until 11/6/17 to broaden applicant pool. Applicants who applied already do not need to reapply.

About the San Francisco Public Utilities Commission (SFPUC)

Our mission is to provide customers with high quality, efficient and reliable water, power, and sewer services in a manner that is inclusive of environmental and community interests, and sustains the resources entrusted in our care. We are comprised of three essential 24/7 service utilities: Water, Wastewater, and Power. We provide retail drinking water and wastewater services to San Francisco, wholesale water to three Bay Area counties, and green hydroelectric and solar power to San Francisco’s City facilities and properties. Headquartered in San Francisco, we have about 2,300 employees working in seven counties with a combined annual operating budget of over $900 million.

Appointment Type and Duration

This is for a Temporary-Exempt (TEX), Full-Time position not to exceed three (3) years. This position is excluded by the Charter from the competitive civil service examination process, is considered “at will” and shall serve at the discretion of the appointing officer.

Position Summary

Under direction, the 1244 Senior Personnel Analyst at the Employee Relations/EEO Programs Unit of the SFPUC, performs advanced journey level professional duties in areas of employee relations, EEO, ADA, general personnel administration, special projects, and performs other related duties as required.  

Essential functions include

Plan, evaluate, develop and recommend changes and revisions to organizational policies and procedures as a result of new laws and regulations.

Guide management through novel and complex situations involving the interpretation and application of HR concepts and laws and ensure that the Power Enterprise is enacting consistent, fair, and equitable practices in all personnel matters.

Develop and evaluate recommendations to address potential risks and liabilities to the Enterprise. 

Provide advice to the Power Enterprise in investigations and responses to complaints of discrimination, harassment, and failure to accommodate, monitoring appropriate use of FMLA, as well as respond to requests for reasonable accommodations under the Americans with Disabilities Act. 

Review, analyze, and respond to grievances and represent the Department during expedited arbitrations; meet and confer/consult with employee organizations if needed; analyze requests for salary and wage adjustments; participate as a member of a bargaining team during labor contract negotiations; prepare correspondence, reports, memos, as well as disciplinary documents and conduct disciplinary hearings.


In addition to technical expertise in human resources, employee and labor relations, and EEO programs, a successful individual in this position will demonstrate the following competencies:

Legal, Legislative, and Regulatory Navigation - Investigates, analyzes, and interprets relevant laws, legislations, and regulations. Maneuvers strategically within the existing requirements to meet business needs

Professional Writing - Communicates complex, technical information in various modes to multiple contexts and audiences in an audience-appropriate, organized, clear, and concise manner

Accountability - Acts with integrity, honesty, and fairness; inspires trust; clearly defines roles and responsibilities for self and others; holds self and others to their roles and responsibilities; complies with legal and ethical guidelines; acts as a responsible steward of the resources entrusted to the SFPUC

Consultation - Provides guidance and advice to stakeholders, leveraging professional and organizational expertise to recommend actions, deliver solutions, or address needs in a professional and courteous manner; establishes oneself as a respected expert and partner

Critical Evaluation - Approaches work in a systematic manner, using critical thinking, auditing, and knowledge management methods. Gathers and analyzes information from a variety of sources using valid and reliable research and investigative techniques

Negotiation - Effectively explores all positions and options to reach an agreeable outcome for all negotiating parties.  Engages in a coordinated problem-solving effort with transparency and fairness. Proactively seeks a win-win solution that maximizes value and mitigates risks for the SFPUC and its stakeholders

Teamwork and Collaboration - Contributes to a vibrant and collaborative work environment with colleagues in their workgroup to achieve long-term goals; Fosters a cooperative atmosphere that values each team members’ unique contributions and welcomes new ideas from others to accomplish collective team goals

Minimum Qualifications

Possession of a baccalaureate degree from an accredited college or university.

Three (3) years of verifiable professional human resources experience, similar to 1241 Human Resources Analyst, in one or more of the following areas of activity: recruitment and selection, classification and compensation, employee and/or labor relations, benefits administration and human resources operations.


Education Substitution - Additional qualifying work experience as a professional human resources analyst may be substituted for up to two years of the required education on a year-for-year basis (30 semester/ 45 quarter units equals one year).

Experience Substitution - Completion of a 12 month human resources trainee program equivalent to the City and County of San Francisco’s 1249 Human Resources Training Program may substitute for one (1) year of required professional experience.

Experience Substitution - Possession of a Juris Doctorate (J.D.) or Master’s degree in Personnel Administration, Human Resources Management, Business Administration, Public Administration or Clinical/School/Industrial-Organizational Psychology may substitute for one (1) year of the required professional experience.

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
  • Follow instructions on the screen

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date.  Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter.  To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file.  Applicants should retain this confirmation email for their records.  Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline.  Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Christopher Haines, by telephone at 415-554-1622, or by email at chaines@sfwater.org.


Selection Procedures

Applications will be screened for relevant qualifying experience. Additional screening mechanisms may be implemented in order to determine applicants’ qualifications. Only those applicants who most closely meet the needs of the Department will be invited to participate in the selection process. Applicants meeting the minimum qualifications are not guaranteed advancement to the interview.

Conviction History

As a finalist for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a finalist. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates applying for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates applying for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are selected as a finalist, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


The application procedure is in compliance with the Americans with Disabilities Act, if you need assistance to participate in this recruitment, please contact the analyst at (415) 554-1635. Notification in advance will enable the department and County to evaluate arrangements to reasonably accommodate your need.

General Information concerning City and County of San Francisco Employment Policies and Procedures: Important Employment Information for the City and County of San Francisco can be obtained at http://www.sfdhr.org/index.aspx?page=20 or hard copy at 1 South Van Ness Avenue, 4th Floor.

Copies of Application Documents:Applicants should keep copies of all documents submitted, as these will not be returned.

Right to Work: All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.


10/23/17: Application deadline extended until 11/6/17 to broaden applicant pool.



All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.


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