1314 Public Relations Officer- CleanPowerSF

Recruitment #TEX-1314-080264


Announcement reopened on 2/6/18 to broaden applicant pool. Applicants who have applied already do not need to reapply.

This is for a Temporary-Exempt (TEX), Full-Time position not to exceed three (3) years. This position is excluded by the Charter from the competitive civil service examination process, is considered “at will” and shall serve at the discretion of the appointing officer.

About the San Francisco Public Utilities Commission (SFPUC)
Our mission is to provide customers with high quality, efficient and reliable water, power, and sewer services in a manner that is inclusive of environmental and community interests, and sustains the resources entrusted in our care. We are comprised of three essential 24/7 service utilities: Water, Wastewater, and Power. We provide retail drinking water and wastewater services to San Francisco, wholesale water to three Bay Area counties, and green hydroelectric and solar power to San Francisco’s City facilities and properties. Headquartered in San Francisco, we have about 2,300 employees working in seven counties with a combined annual operating budget of over $900 million.

Join our dynamic, passionate team, and help build the future of clean energy! The SFPUC is expanding access to clean energy for all San Franciscans through its CleanPowerSF and Hetch Hetchy Power programs. The CleanPowerSF program is enrolling customers in the City's new clean electricity initiative. CleanPowerSF is enrolling 330,000 customers in the City's new clean electricity initiative by 2019, and our Hetch Hetchy Power program is expanding to meet increasing need for its 100% greenhouse-gas free hydropower.  Energy is a fascinating, fast-paced sector and you will have the opportunity to   San Francisco is a leader in progressive renewable energy initiatives, through the fascinating, fast-paced sector. You will be part of a team that is developing a sustainable, community-based program to fight climate change and impact local commitment to economic and environmental sustainability.

The SFPUC seeks top-notch marketing, communications, and community engagement specialists to: educate residential and commercial customers; build strong partnerships with stakeholders from the public, private, and non-profit sectors; develop creative engagement programs; and design and execute advertising campaigns and marketing collateral that communicate the benefits of SFPUC’s clean energy programs. 


·         Advertising and marketing content production:   Work with internal staff and 3rd party vendors to develop and execute creative, engaging advertising campaigns across video, audio, social media, and outdoor platforms.

·         Branding strategy:  Serve as a thought leader for SFPUC’s Power Enterprise on branding and program expansion and collaborate with diverse teams to bring that vision to reality.

·         Account management:  Interface directly with key customers to execute incentive programs, respond to complex customer inquiries, and develop engagement programs.

·         Marketing collateral:   Create and execute compelling content strategies for online and print materials, websites, and social media.

·         Program communications:  Serve as a spokesperson for SFPUC Power Enterprise programs (including CleanPowerSF, renewable energy projects, energy efficiency initiatives, energy service on Treasure Island and in Hunters Point Shipyard and the City’s streetlights) to media, neighborhood groups, City departments, advisory committees, and other key stakeholders.

·         Reporting and analytics:  Conduct analyses and create reports on marketing and communications efforts using Excel, Salesforce, Eventbrite, Google Analytics, and other analysis tools.

·         Media engagement:  Design and manage high profile events such as media tours to SFPUC facilities, press conferences, and speaking engagements for senior management.

·         Events:  Staff SFPUC booths and tables at a wide variety of events including fairs, festivals, movie screenings, informal education, SuperGreen receptions, corporate events, and neighborhood group presentations. 


Minimum Qualifications

Possession of a baccalaureate degree from an accredited college or university with major coursework in public relations, journalism, English, mass communications, public administration, public policy or a closely related field.

Four (4) years of verifiable full time professional experience in editorial, newspaper, magazine, radio, television, public relations, social media, digital engagement, or advertising. This experience must be equivalent to job code 1312 Public Information Officer for the City and County of San Francisco and must include at least one (1) year of experience in planning and conducting a public relations, public information, or public education program.

1) Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of 2 years). Thirty (30) semester units or forty-five (45) quarter units equal one year.

2) Possession of a Master’s degree from an accredited college or university in public relations, journalism, mass communications or a closely related field may substitute for up to one (1) year of the required experience.

NOTE: Please attach resume to the application


·         Excellent written, verbal, and presentation skills.

·         Working knowledge of the energy sector and renewable energy in particular.

·         Attention to detail and ability to manage multiple projects simultaneously.

·         Experience developing community organizing and / or informal education programs.

·         Experience with data analytics for marketing, communications, or business development.

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
  • Follow instructions on the screen

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date.  Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter.  To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file.  Applicants should retain this confirmation email for their records.  Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline.  Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Michelle Chee, by telephone at 415-554-1682, or by email at mchee@sfwater.org.  


Selection Procedures

Applications will be screened for relevant qualifying experience. Additional screening mechanisms may be implemented in order to determine candidates’ qualifications. Only those applicants who most closely meet the needs of the hiring department will be invited to participate in the selection process. Applicants meeting the minimum qualifications are not guaranteed advancement to the interview.

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Conviction History

As a finalist for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a finalist. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates applying for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates applying for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are selected as a finalist, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


General Information concerning City and County of San Francisco Employment Policies and Procedures:
Important Employment Information for the City and County of San Francisco can be obtained at http://sfdhr.org/information-about-hiring-process or hard copy at 1 South Van Ness Avenue, 4th Floor.

Copies of Application Documents:
Applicants should keep copies of all documents submitted, as these will not be returned.

Right to Work:
All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.


Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at: 

Repopened: 2/6/18 - 2/21/18 to broaden applicant pool.
Issued: October 16, 2017
Micki  Callahan
Human Resources Director
Department of Human Resources
Recruitment ID Number: 080264
PUC/CC/415.554.2416 (#01136838)


All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.


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