1404 Voting Center Representative

Recruitment #TEX-1404-903962

Introduction

The mission of the San Francisco Department of Elections (Department) is to provide election-related services to all City residents and to conduct elections that are free, fair, and functional. Serving approximately 500,000 registered voters, the Department administers elections in an open and transparent manner, making a concerted effort at all times to inspire public confidence in the integrity of elections in the City.

In preparation for the March 3, 2020, Presidential Primary Election, the Department is seeking applications for several seasonal positions that will serve as official representatives of the Department directly assisting voters with registration and voting in one of the Department’s Voting Centers.

For the March 3 election, the Department will provide City voters with election-related services in three Voting Centers. The first Voting Center will be located at City Hall, and will open February 3, which is 29 days before Election Day, March 3. The second Voting Center will be located at San Francisco State University and will open on February 29, which is the Saturday immediately preceding Election Day. The third Voting Center will be located at Joseph Lee Recreation Center and will also open on February 29.

Position Information and Schedule

This position will assist members of the public who come to a Voting Center to register to vote, update registration information, mark and cast ballots, obtain replacement ballots, or drop off their voted ballots.

When performing these duties, a person in this position will use the Department’s voter registration database and/or other applications and resources.

The start date for this position will be either the week of February 10, 2020, or the week of February 24, 2020, and will run until several weeks after Election Day, March 3; exact end date(s) will be determined by the operational needs of the Department in the post-election cycle. Successful candidates may be offered the opportunity to return to assist the Department in preparing for the November 3, 2020, election.

Work Hours and Conditions

Work hours will vary widely in accordance with the demands of the election cycle and will range between 40 and 70 hours per week. Employees must be available to work overtime both during the week and on weekends as necessary. This position requires sitting or standing for prolonged periods of time, being able to multitask between interacting with voters and computer applications, and being able to occasionally lift and move items weighing up to 30 pounds.

Essential Duties

The ideal candidate will have a strong work ethic and possess a high level of integrity. This position requires someone with the ability to learn new subject matter in a short period of time, the capacity to work on several tasks simultaneously, the vigilance necessary to protect the accuracy of voter records, and strong work ethic conducive to maintaining strict standards of customer service during high-volume, fast-paced interactions with diverse members of the City’s electorate.

Working under the supervision of the Voting Center Manager, staff in this position will perform a number of tasks, including:

  1. Accurately inputting voter information into election applications (typing at least 30 wpm)
  2. Issuing ballots at a Voting Center
  3. Providing assistance with completion of election forms
  4. Facilitating voter traffic and providing information to voters
  5. Conducting careful signature review on vote-by-mail ballot envelopes
  6. Opening, sorting, and scanning election forms and Department mail
  7. Providing general clerical support and assisting with other functions, as needed

Desired Qualifications

  • Experience providing excellent customer service
  • Experience accurately entering data and using computer software
  • Ability to work congenially as part of a team in a fast-paced environment
  • Ability to maintain enthusiasm, patience, and a positive demeanor

Many San Francisco residents prefer to receive election information in languages other than English. In keeping with its duty to serve voters who speak a language other than English, the Department is looking to hire many bilingual civic-minded individuals to fill this position. If you are bilingual, we encourage you to apply.

Minimum Qualifications

These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification.  Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.

  1. One (1) year (equivalent to 2000 hours) of verifiable clerical experience including preparing and maintaining a variety of records and/or documents, filing, use of office equipment, public contact and processing of incoming and outgoing mail: OR
  2. Six (6) months (equivalent to 1000 hours) of verifiable clerical experience as described in #1 and completion of a clerical training program (240 hours); OR
  3. Six (6) months (equivalent to 1000 hours) of verifiable clerical experience as described in #1 and 15 semester units (or equivalent quarter units) of coursework from an accredited college or university.

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
  • Follow instructions on the screen

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Michael.Cerles@sfgov.org.

Conviction History

As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

Benefits

All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.

 



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