2918 HSA Social Worker
|Department||Human Services Agency|
|Date Opened||6/6/2019 08:00:00 AM|
|Filing Deadline||6/19/2019 5:00:00 PM|
|Salary||$28.74 - $44.18/hour|
|Job Type||Temporary Exempt|
Appointment Type: This is a Temporary-Exempt (TEX) position and it is excluded by the Charter from competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer.
The Human Services Agency (HSA) is a department of the City and County of San Francisco and the central resource for public assistance in the City. Our mission is to promote well-being and self-sufficiency among individuals, families and communities in San Francisco. HSA was formed in 2004 with the merger of two previously existing city departments, the Department of Human Services and the Department of Aging and Adult Services. The agency retains two commissions and two department heads. The agency also includes the Office of Early Care and Education. Our mission is to promote well-being and self-sufficiency among individuals, families and communities in San Francisco.
We provide a safety net for individuals and families by offering income support, community-based living supports, and assistance getting food, housing, and health coverage. We offer programs and services that ensure the protection and safety of children, the elderly and dependent adults. We help people secure employment through training, job search, and child care assistance. We provide a safety net for individuals and families by offering income support, community-based living supports, and assistance getting food, housing, and health coverage. We offer programs and services that ensure the protection and safety of children, the elderly and dependent adults. We help people secure employment through training, job search, and child care assistance.
The Human Services Agency Social Worker is the entry-level class in the Social Worker series. The HSA Social Workers receive close and constant supervision while learning social work principles, social service programs, social work methods and techniques and departmental rules, regulations and procedures.
This class utilizes the deep class concept and encompasses multiple levels of responsibility from entry through the fully-experienced journey level. Incumbents with little or no experience in the duties of the class perform beginning level work and perform at increasingly higher levels or responsibility that require a commensurate higher degree of ability and initiative as experience is gained.
Under supervision, incumbents perform a variety of professional social work duties involving casework, case management, and continuing client investigations and processing for social work programs in the In-Home Supportive Services (IHSS), Human Services Agency.
The essential duties include, but are not limited to:
1. Schedule home visits for In-Home Supportive Services assessments for Intake cases and annual re-assessments for carrying cases.
2. Evaluate information from medical reports and home care assessments to allocate time for domestic services, related services, and non-medical personal care; develop a 24-hour plan for clients who are severely impaired and unable to self-direct.
3. Confer with physicians, mental health centers, and hospitals to obtain information and resolve discrepancies with medical evaluations, protective supervision authorizations, paramedical service authorizations, etc.
4. Refer clients to Social Security Administration, General Assistance program, CalFresh, Aid to Families with Dependent Children for public assistance, and/or other services as needed.
5. Resolve recipient/independent provider disputes and provide alternative resolutions.
6. Enter data entry forms to record work activity, implement payments, and authorize services.
7. Attend workshops and meetings to keep abreast of changes and to enhance knowledge on issues related to the aged and disabled.
8. Appear at State Fair Hearings to provide testimony.
9. Document information in case notes or records.
10. Apply client confidentiality policies and communicate with advocates and client’s family on services.
11. Initiate referrals to Adult Protective Services for services.
12. Comply with deadlines and timeframes as established by State law and agency policies in order to implement needs assessments and initiate payments to providers.
13. Maintain an awareness of regulations and legislative changes which impact authorization of services.
Possession of a baccalaureate degree from an accredited college or university in social work, sociology, psychology, counseling, or other behavioral science.
Experience performing social casework or eligibility casework with a public or private agency/organization may be substituted for the required degree on a year-for-year basis (up to a maximum of two years). Thirty (30) semester or forty-five (45) quarter units equal one year.
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements
Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.
Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.
How To Apply
Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.
- Select the desired job announcement (TEX-2918-096579)
- Select “Apply” and read and acknowledge the information
- Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
- Follow instructions on the screen
Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.
Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu).
Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.
All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.
Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.
If you have any questions regarding this recruitment or application process, please contact the exam analyst, Dorys Lorio, by telephone at 415-557-5733 or by email at Dorys.Lorio@sfgov.org.
As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:
- Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
- Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.
Having a conviction history does not automatically preclude you from a job with the City.
If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.
Disaster Service Workers
General Information concerning City and County of San Francisco Employment Policies and Procedures:
Important Employment Information for the City and County of San Francisco can be obtained at http://sfdhr.org/information-about-hiring-process or hard copy at 1 South Van Ness Avenue, 4th Floor.
Copies of Application Documents:
Applicants should keep copies of all documents submitted, as these will not be returned.
Right to Work:
All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.
Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at:
Issued: June 6, 2019
Micki Callahan, Human Resources Director
Department of Human Resources
Recruitment ID Number: TEX-2918-096579
HSA/ DL / 415-557-5733
All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.