7362 Communications Systems Technician

Recruitment #TEX-7362-112897



CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be vaccinated against COVID-19 as a condition of employment.  For details on how it is applicable to your employment, please click here.

Applicants are encouraged to apply immediately as this recruitment may close at any time but not earlier than August 11, 2021. The position is open until filled.


The Department of Technology is the centralized technology services provider within San Francisco City & County government, delivering technology infrastructure and services to approximately 33,000 employees and 800,000 residents. The department has an annual operating budget of over $130M and contains over 220 employees. Core service areas include: Infrastructure and Operations, Technology Security, Service Delivery & Management, Enterprise Applications, Project Management Office, Public Safety Systems & Wiring, Affordable Housing Broadband, Technology Administration, Policy & Governance and IT Public Communications. 


Under general supervision, performs a wide variety of skilled technical maintenance, estimating, installation, testing and repair work on complex wireless and networked communications equipment to support a wide variety of emergency communications systems. This position will work on the Radio Replacement Project, WIFI deployments, Fiber to Public Housing Project, Inbuilding Bidirectional amplifier deployments and inspection, Police/Fire/EMS/Hospital Communication Systems.

Position Responsibilities: 

  • Troubleshoots and repairs a wide variety of computer aided telecommunications devices such as Portable/Mobile and Radio Repeaters, radio dispatch consoles, records management consoles, electronic and electro-mechanical equipment, SCADA systems, Fiber, DWDM, telemetry and GPS systems, wired and wireless network equipment. Regularly use diagnostic software for localizing equipment and system problems, specialized testing equipment such as communications analyzers, digital oscilloscopes, Radio Service Monitors, digital multimeters, cable verifier, frequency counters and RF power meters.
  • Configures equipment and system operating parameters through use of mobile radio system software, LAN/WAN service software, and pertinent vendor application software.
  • Ability to work 24/7 in support of Public Safety Communication Systems, including nights, weekends and holidays.
  • Document’s system and equipment repairs, modifications and changes as part of ongoing service and maintenance system operating procedures.
  • Troubleshoots and repairs conventional and trunked central and remote radio, microwave and control terminals and related devices such as antennas.
  • Ability to interpret schematic diagrams and troubleshoot to component level when needed.
  • Ability to work well with all City of San Francisco client departments in support of their communication needs.  Consults with client department representatives, service providers and vendors, other radio staff, cable splicers or other technical staff as needed in resolving communication system problems.  Performs related duties as assigned.
  • Ability to work both independently and as a team member to accomplish Department of Technology goals and objectives.

Job Type:

The Temporary Exempt - Full Time position is excluded by the Charter from the competitive civil service examination process and shall serve at the discretion of the appointing officer. The anticipated duration of this project position is thirty-six (36) months and will not result in an eligible list or permanent civil service hiring.

Nature of Work:

Candidate must be willing to work 40-hour week as determined by the department. Travel within San Francisco may be required.

Work Location:

Incumbent will conduct the majority of work at the Department of Technology, 200 Paul Ave, San Francisco, CA 94103. However, there may be situations where the incumbent will be required to work at other sites throughout the City of San Francisco as necessary.

Minimum Qualifications


Three years of journey level electronics technician experience, which must have included the installation, repair, and maintenance of a broad range of electronic communications systems and equipment. 


Possession of a Federal Communications Commission General-Class Radio-Telephone Operator's License OR an APCO Certificate of Competency (Associated Public Safety Communications Officers) OR a NABER Certificate (National Association of Business and Educational Radio) 

Substitution: Two additional years of experience; OR two years of coursework in electronic communications technology from an accredited college or university (one year experience = 30 semester/45 quarter units); OR 1200 hours of professional certificated technical training in that field; OR any combination of the above may substitute for licensing/certificate requirements. 

License: Possession of a valid driver's license

Essential duties require the following physical skills and work environment: exposure to disagreeable weather conditions, working in confined spaces, lifting of heavy objects and carrying them or moving them for moderate distances.

Desirable Qualifications: 

  • Five year of journey level electronics technician experience

  • Five year of Network Engineering and troubleshooting Experience
  • Knowledge of: two-way radio transmission, microwave digital modulation theory and techniques, antenna systems, telecommunication theory, protocols, and interface between radio systems and interconnecting networks; system approach to service and maintenance of communication systems; radio telemetry and global positioning system, as applied to vehicle location system; high speed data transmission theory, troubleshooting, and repair of network problems.
  • Ability to: use a Radio Service Monitor, TIMS, spectrum analyzer, oscilloscope, logic analyzer; work with specialized repair tools such as soldering irons, surface mount soldering and de-soldering stations, and circuit magnifiers; use computer workstation and laptop PCs used for testing, diagnostics, and programming telecommunications equipment.
  • Ability to design, install, commission test Bidirectional Amplifier systems.
  • Work Experience in WIFI Deployments.
  • Experienced with working safely with high current and/or high voltage equipment.
  • Knowledgeable in the field of network communications; to include switches and routers.
  • Ability to troubleshoot and maintain Battery Bank/UPS systems.
  • Ability to troubleshoot RF Interference Communication issues.
  • Experienced in the Field of Marine Electronics maintenance and repair to include Radar, SONAR and Mobile Data Terminal (MDT) equipment.
  • Knowledgeable in OSHA safety standards/requirements.
  • Use of specialized soldering equipment used in surface mounted devices and physical repair of failed equipment retrieved from field installation.


1. Medical Testing: Prior to appointment, eligible candidates must successfully pass the TB testing process. 

2. Security Clearances & Background Investigations: Positions in this classification may require that successful candidates who become eligible for appointment may be required to go through a background investigation to determine the candidate’s suitability for employment in this classification. Factors considered in the investigation may include employment history, use of illegal/controlled substances. Reasons for rejection based on this investigation may include, but not limited to: applicable convictions, repeated or serious violations of the law, inability to accept supervision, inability to follow rules and regulations, falsification of application materials and/or other relevant factors. Failure to obtain and maintain security clearance may be basis for termination. 

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobapscloud.com/sf to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
  • Follow instructions on the screen

In line with the Official Public Health Order to slow the spread of COVID-19, “shelter-in-place” has been issued for all San Francisco residents that is expected to be in effect until further notice. As a result, Department of Human Resources (DHR)’s office (located at 1 South Van Ness Avenue, 4th Floor, San Francisco, CA 94103) is currently closed to the general public. If you have any questions, please feel free to email the Human Resources Analyst listed on this announcement.

In addition, all City and County of San Francisco employees are required to be vaccinated against COVID-19 as a condition of employment.  For details on how it is applicable to your employment, please click here.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. Resumes may be attached to the application; however, resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Carol Wong, by telephone at 652-628-5045, or by email at carol.x.wong@sfgov.org.

Selection Procedures

Supplemental Questionnaire (Qualifying and Informational): 
Applicants will be prompted to complete a supplemental questionnaire as part of the online employment application. It is essential that applicants provide complete information in identifying their education, experience, training and licensure, consistent with the information provided on their application. The supplemental questionnaire will be used to evaluate whether applicants meet the minimum qualifications. The Questionnaire will also be used to assess the applicant's knowledge, skills, and abilities as they relate to the this position. Applicants must also complete the official application. The information in the supplemental questionnaire will not be scored and is collected for informational purposes. 

The Department may establish and implement additional screening mechanisms to comparatively evaluate qualifications of candidates. If this becomes necessary, only those applicants whose qualifications most closely meet the needs of the Department will be invited for an interview. 

Note: Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process. 

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456


Conviction History

As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


Terms of Announcement: 
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at www.jobapscloud.com/sf.


Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at: http://sfdhr.org/information-about-hiring-process#applicantswithdisabilities

General Information concerning City and County of San Francisco Employment Policies and Procedures: Important Employment Information for the City and County of San Francisco can be obtained at http://sfdhr.org/information-about-hiring-process or hard copy at 1 South Van Ness Avenue, 4th Floor.

Copies of Application Documents: 

Applicants should keep copies of all documents submitted, as these will not be returned.

Right to Work: 

All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States. Please be informed that the Department of Technology will not sponsor visa application/transfer.


Issued: July 28, 2021

Carol Isen 

Human Resources Director
Department of Human Resources
Recruitment ID Number: TEX-7362-112897


All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.


Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet.
View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.

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