9910 Public Service Trainee

Well-Being Intern

Recruitment #TEX-9910-104860


This position is within the Well-Being Team of the San Francisco Health Service System (SFHSS) for the City & County of San Francisco. SFHSS is dedicated to preserving and improving sustainable, quality health benefits and enhancing the well-being of employees, retirees and their families. We serve the City & County of San Francisco, San Francisco Unified School District, City College of San Francisco, and San Francisco Superior Court.


We are here to help our members (employees, retirees, and family members) live, feel, and be Better Every Day. We encourage and facilitate well-being by raising awareness, providing programs, services and tools, and striving to create a supportive workplace culture. To be Better Every Day, we support members to Live Healthy, Feel Good, and Get Care.

Position Description

This is a temporary exempt appointment. Exempt employees are considered “at will” and serve at the discretion of the appointing officer.

This position will support a growing initiative to develop a culture of well-being for HSS members (employees, retirees, and their families). The Health Service System Well-Being Team is seeking one intern to work 20-40 hours/week starting between June 2020 and July 2021. Internship lengths can vary three to twelve months.  

Interns will learn these skills and gain these experiences:  

Communication skills:
·         Ability to translate a literature review into guidance for key messages for campaigns and various educational materials for members
·         Development of toolkits which help volunteers (Well-Being Champions) implement wellness at the workplace ·         Development of well-being promotional materials
·         Development of well-being educational materials
·         Organization of health resource content from a variety of resources to be presented in print and online
·         Writing of reports for a variety of audiences including employees, managers, and stakeholders
·         Ability to represent the department at workplace wellness tabling events
·         Develop, assist and/or provide presentations on various health education topics
·         Customer service skills – the ability to interact with SFHSS members in person and over the phone
·         Website content development
·         Social Media communications  

Data analysis for program evaluation:
·         Analysis of survey data using survey monkey
·         Analysis of participation data using Excel  

Logistics and event planning:
·         Assist with coordination of events at a variety of locations including our wellness center
·         Assist with communications for Department Champions and vendors  

The content areas that the intern may focus on during this time frame include: physical activity, retiree well-being, flu prevention, ergonomics, well-being benefits, healthy weight, and general behavior change. Additionally, certain health conditions and related health benefit topics may be addressed.

Examples of Important and Essential Duties:

Under immediate supervision and in the capacity of a trainee, learns to perform those specialized duties that are pertinent to the entry level of the designated target employment; learns the organization of the department to which assigned, its relationship to other city agencies and the range of services it provides; attends instructional or other training programs relating directly to the duty assignment; learns to perform other related duties normally expected of the entry-level employee. Requires responsibility for following instructions, learning and adapting to existing policies and procedures and maintaining simple records of work completed.  

Examples of duties and project work:  

·         Research and development of well-being toolkits for departments to create a culture of well-being. 
·         Development of promotional, logistic, and educational materials to support various campaigns including, but not limited to physical activity, retiree well-being, ergonomics, flu prevention, well-being benefits, healthy weight, and general behavior change. 
·         Coordination of special events at the Wellness Center designed to recruit new members and provide health education.
·         Evaluation of well-being campaign related program data including “Eat Better, Feel Better”- Healthy Eating, “Take Time to RECHARGE”- Stress Management, and “Play Your Way”- Physical Activity.
·         Data entry and report writing about Wellness Center usage, Employee Well-being Program, and retiree well-being.  

Minimum Qualifications

Education: Possession of a baccalaureate degree with a major in health education, exercise science/kinesiology, nutrition/dietetics, public health, sociology, biological sciences, or a closely related field.

Substitution: Professional health educator work experience performing duties equivalent to those of City and County of San Francisco Class 2819 Assistant Health Educator may be substituted for the required degree on a year-for-year basis (up to a maximum of 2 years). Thirty (30) semester units or forty-five (45) quarter units equal one year.

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement.
  • Select "Apply" and read and acknowledge the information.
  • Select either "I am a New User" if you have not previously registered, or "I have Registered Previously."
  • Follow instructions on the screen.

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

If you have any questions regarding this recruitment or application process, please contact Christine Salam, by telephone at 415-557-4881, or by email at christine.salam@sfgov.org.


Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process, prior to being appointed into the position. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456. Employment verification letters should be in the company letterhead, stating the inclusive dates of service and positions held as it relates to the qualifying experience required to be considered for the position.


  • The selected applicant will need to verify qualifying education and/or experience prior to being appointed into the position.
  • Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Selection Procedures

Applications and resumes will be screened for education and relevant experience. Only applicants most qualified for this position will be offered interviews. 


Conviction History

As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.



Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at: http://www.sfdhr.org/index.aspx?page=20#applicantswithdisabilities.
Information regarding requests for veteran's preference can be found at: http://sfdhr.org/information-about-hiring-process#veteranspreference.


Important Employment Information for the City and County of San Francisco can be obtained at http://www.sfdhr.org/index.aspx?page=20 or hard copy at 1 South Van Ness Avenue, 4th Floor.


Applicants are encouraged to keep copies of all documents submitted. Submitted documents become a permanent part of the exam records and will not be returned. The hiring department may require applicants to submit the same documents and/or additional documents at a later date.


All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.

Issued: 03/17/2020
Micki Callahan
Human Resources Director
Department of Human Resources
Recruitment ID Number: TEX-9910-104860


All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.


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