9910 People Science & Strategy Associate

Recruitment #TEX-9910-904447

Introduction

APPOINTMENT TYPE: Temporary Exempt: This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer.

The Human Resource Services at the San Francisco Public Utilities Commission is Offering Internship Opportunities in the area of People Science & Strategy.

WHO ARE WE?
San Francisco Public Utilities Commission (SFPUC)
Headquartered in San Francisco, we have 2,300 employees working in eight counties with a combined annual operating budget of over $1.4 billion.

Our Mission: To provide our customers with high quality, efficient, and reliable water, power, and wastewater services in a manner that values environmental and community interests and sustains the resources entrusted to our care.

Our Vision: We are an innovative utility leader, recognized for excellent results in service, safety, stewardship, and inclusiveness.

We are an award-winning and industry-leading utilities organization committed to our customers, community interests, and the environment. To learn more about our organization, please visit our website at https://www.sfpuc.org/.

We are proud of our infrastructure and programs, but most importantly, we value our highly qualified and dedicated workforce which ensures that this vision becomes a reality. As you explore career opportunities with us, download our career guide and learn about what you can expect during the hiring process.

To learn more about working at the SFPUC, visit our career site at https://www.sfpuc.org/about-us/careers-sfpuc

About People Science & Strategy
We are People Science & Strategy (PSS), a team within Human Resource Services at the SFPUC. We were founded in 2014 to address changing workforce needs and succession planning issues at the SFPUC. We strive to create a workplace with thriving, diverse, and engaged employees using innovative, behavioral science-based consulting to the SFPUC.

Our goals:

1. Implement a competency framework to align all talent management practices
2. Establish an organization-wide workforce planning process to address workforce gaps across the SFPUC
3. Increase employee engagement and build a culture of high-performance and inclusivity
4. Expand our internal consulting in the areas of talent management, organizational effectiveness, and diversity, equity, and inclusion
5. Provide business and talent insights to build a culture of data-based decision making

As a People Science & Strategy Associate, you are regularly exposed to relevant decision makers within the SFPUC and are given unique opportunities to impact the organization through collaboration with teams spanning a wide-variety of occupations.

Employee Amenities:

• On-site childcare center and café to support workforce needs
• On-site bicycle parking, locker rooms and electric vehicle charge stations
• Close to commute/transit locations (e.g., BART, MUNI, Golden Gate Transit, parking garages)
• Proximity to numerous food and café options (e.g., Brenda’s French Soul Food, Philz Coffee, Golden Era Vegan Restaurant)

Position Description

The duration of this internship is 6 months to 1 year, with an opportunity to extend the duration of the position based on exemplary performance.

We are looking for associates who:
• Are highly organized, with great attention to detail while always keeping the larger picture in mind
• Are familiar with research concepts and methodologies in business settings
• Think critically through their work and continuously strive to gain deeper understanding
• Embrace learning and maximizing technology
• Are self-motivated and able to work both independently and collaboratively
Associates in this position will develop professional competence as a journey-level analyst while working under the guidance and supervision of PSS staff. Initially, the Associate will perform routine tasks under close supervision, and will eventually work with increased independence as professional competence is demonstrated.

As a People Science & Strategy Associate, you will:
Assist and participate in various organizational research, data analysis, talent management consulting, or other initiatives. The tasks you will take on often involve project planning and change management to ensure success of our initiatives. Example duties may include:

• Research and analysis to support the identification of critical competencies required for successful performance in jobs and teams across the SFPUC
• Research regarding best practices and trends in employee engagement and talent management

• Development of survey instruments and interview questions to gather data from individuals and groups of subject matter experts

• Interpretation of survey results or conducting follow up analyses, particularly in the areas of diversity, equity, inclusion, and belonging

• Preparation of reports, presentations, and technical documents to ensure transparency of the project work
• Planning and creation of content, resources, and communications regarding our various initiatives
• Implementation of new software or platforms aimed at improving employee engagement, performance management, or other talent management practices

• Other key initiatives associated with workforce planning and talent management

The nature of this work will provide interns with direct experience in applied Industrial-Organizational Psychology, strategic human resource management, communications, change management, and survey design and data analysis.

How can you succeed in this position?
The People Science & Strategy Competency Model outlines the competencies that are needed for success as a part of this team:

Equal Employment Opportunity:  The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

 

Minimum Qualifications

If you are interested in a job like this, we are looking for people that have the following:

Graduated from, or currently enrolled in, a graduate program (Master’s degree or higher) from an accredited college or university.

Desirable Qualifications:

Graduate program/degree in Industrial-Organizational Psychology, or other closely related field (e.g., Industrial Psychology, Organizational Behavior, Applied Social Psychology, Behavioral Psychology).

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

Verification:

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted. All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included in the “Education” and “Training and Employment Record” sections of the City and County of San Francisco online application by the filing deadline. A resume does NOT substitute for this section of the City application and will not be considered in determining whether you meet the minimum qualifications.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456.

Verification of required work experience typically must be on the employer’s letterhead, and must include the applicant’s name, job title, description of job duties, dates of employment, hours per week, and signature of the employer, supervisor, or appropriate representative. 

Employees of the City and County of San Francisco may submit performance evaluations showing duties performed to verify qualifying City experience. City employees will receive credit for the duties of the class to which appointed. Credit for experience obtained outside of the employee's class will be allowed only if recorded in accordance with the provisions of Civil Service Commission Rules. CCSF employees will not receive credit for experience obtained outside of their classification unless recorded in accordance with the provisions of the Civil Service Rule 110.9.1/111A.11.2. 

Experience claimed in self-employment will only be accepted if supported by documents verifying income, earnings, business license and experience comparable to minimum qualifications above. Copies of income tax papers or other documents listing occupation and total earnings must be submitted.     

Verification of required valid licensure/certification typically must be a photocopy of the license/certificate including the name of the issuing agency as well as the name of the license/certificate holder, license/certificate number, and expiration date.

 

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process.

Visit http://www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

• Select the desired job announcement
• Select “Apply” and read and acknowledge the information
• Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
• Follow instructions on the screen

In line with the Official Public Health Order to slow the spread of COVID-19, “shelter-in-place” has been issued for all San Francisco residents that is expected to be in effect until further notice.  As a result, Department of Human Resources (DHR)’s office (located at 1 South Van Ness Avenue, 4th Floor, San Francisco, CA 94103) is currently closed to the general public. If you have any questions, please feel free to email the Human Resources Analyst listed on this announcement.

We communicate by e-mail.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org). Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Word of advice:

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may result in lower scores. If you have any questions regarding this recruitment or application process, please contact the exam analyst, Brandon Bradley, by email at BBradley@sfwater.org.

Selection Procedures

Minimum Qualifications Supplemental Questionnaire (MQSQ - Qualifying)

Applicants will be prompted to complete a Supplemental Questionnaire as part of the online application process. All applicants must complete the Supplemental Questionnaire and it must be submitted with the application by the final filing deadline. The information provided on the Supplemental Questionnaire must be consistent with the information on the application and is subject to verification. Applicant responses to the Supplemental Questionnaire will be used to assist in determining if applicants meet the minimum qualifications for the position.

Only those candidates who most closely meet the needs of the Department will be invited to continue in the selection process.  Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process. 

Conviction History

As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

§  Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.

§  Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

Conclusion

Reasonable Accommodation Request: Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at: http://www.sfdhr.org/index.aspx?page=20#applicantswithdisabilities

General Information concerning City and County of San Francisco Employment Policies and Procedures: http://www.sfdhr.org/index.aspx?page=20

Copies of Application Documents: http://www.sfdhr.org/index.aspx?page=20#copies  

Right to Work: http://www.sfdhr.org/index.aspx?page=20#identification. All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.

Issued: June 1, 2021
Carol Isen, Human Resources Director
Department of Human Resources
Recruitment ID: TEX-9910-904447 (01130702)
PUC/BB – BBradley@sfwater.org

Benefits

All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.

 


Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet.
View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.

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