9914 Public Service Aide-Admin

Recruitment #TEX-9914-094741


Appointment Type, Duration and Location: Temporary exempt appointment: Exempt employees are considered “at will” and serve at the discretion of the appointing officer. 

Water Enterprise - 1657 Rollins Road, Burlingame, CA 94010

Position Description:
The San Francisco Public Utilities Commission’s Water Enterprise, Water Quality Division (WQD) is accepting applications for Class 9914 Public Service Aide - Administration to function as an office support assistant. Department currently has 1 (one) position. Under supervision, the 9914 Public Service Aide will be assisting in the performance of a variety of duties related to the activities of the assigned departmental unit. The work schedule days and times vary depending on the department needs (days, weekends, evenings, nights).

Essential Functions and Responsibilities:

Under general supervision, the Public Service Aide performs general clerical work of ordinary difficulty and related duties as required. Essential functions include: uploading records to SFPUC Records Management platform; examining, sorting, indexing, coding and reviewing documents for completeness and accuracy; performing a variety of mathematical computations; operating various types of office equipment; processing and distributing interoffice and U.S. mail; responsibility for explaining and carrying out existing methods and procedures relative to office operations; making routine contacts with other departmental employees and the general public in connection with office operations; gathering, preparing and maintaining a wide variety of records and reports of some complexity; performing difficult and specialized typing and office clerical work in connection with the preparation and maintenance of a wide variety of operating, financial, purchasing, accounting and similar records and reports when directed; performing a variety of routine secretarial duties involving typing, answering of telephone calls, scheduling of appointments and maintenance of confidential and administrative files.

Distinguishing Features

Under supervision, assists in the performance of a variety of duties related to the activities of the assigned departmental unit; performs a limited scope of routine tasks at a paraprofessional level; may be responsible for the compilation of data; carries out routine procedures; assists in the implementation of programs and the maintenance of related records and reports.

Knowledge, Skills and Abilities

Requires an indicated interest and aptitude in those skills associated with the target employment and a willingness and ability to acquire the needed skills and academic standards through training and work experience.

Minimum Qualifications

Must be high school graduates or possess GED; preferably enrolled in an accredited college or university.


Verification documents must be attached to your online application.

Please attach high school transcripts/GED or proof of current college enrollment with your online application. Resumes will NOT be accepted in lieu of verification of qualifying education. All application materials including verification of education must be submitted with your application. Only the most qualified applicants will be interviewed. We reserve the right at any time to require qualified applicants to provide verification of their enrollment status before they can begin work at the SFPUC. Falsifying one’s education, training, or work experience on the application will result in disqualification.

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process
•Select the desired job announcement
•Select “Apply” and read and acknowledge the information
•Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
•Follow instructions on the screen.

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Brandon Bradley, by telephone at 415-554-1667, or by email at BBradley@sfwater.org.

Selection Plan

Applications will be screened for relevant qualifying experience. Additional screening mechanisms may be implemented in order to determine candidates’ qualifications. Only those applicants who most closely meet the needs of the hiring department will be invited to participate in the selection process. Applicants meeting the minimum qualifications are not guaranteed advancement to the interview.

Conviction History

As a finalist for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a finalist. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

•Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.

•Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are selected as a finalist, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


General Information concerning City and County of San Francisco Employment Policies and Procedures:
Important Employment Information for the City and County of San Francisco can be obtained at http://sfdhr.org/information-about-hiring-process or hard copy at 1 South Van Ness Avenue, 4th Floor.

Copies of Application Documents:
Applicants should keep copies of all documents submitted, as these will not be returned.

Right to Work:
All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.

Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at: 

Information regarding requests for Veterans Preference can be found at: 

Issued:  November 8, 2019
Micki  Callahan
Human Resources Director
Department of Human Resources
Recruitment ID Number: TEX-9914-094741

PUC/BB/(415) 554-1667 (01130262)












All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.


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