9924 Public Service Aide - Peer Specialist Trainee

Recruitment #TEX-9924-093021


9924 Public Service Aide
(Peer Specialist Trainee)

APPOINTMENT TYPE: Temporary Exempt: This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer, and the duration of the position shall not exceed 9 months.

LOCATION: 1305 Evans Avenue, San Francisco, CA 94124

SHIFT: Monday – Friday 8:30am-5pm with some evenings and weekends

GENERAL JOB DESCRIPTION: The Department of Public Health’s (DPH) Lifting and Empowering Generations of Adults, Children and Youth (L.E.G.A.C.Y.) is accepting applications for one (1) full-time position in class 9924 Public Service Aide as a Peer Specialist Trainee.

The Peer Specialist Trainee will work at L.E.G.A.C.Y. providing peer-to-peer support to youth & their families under the supervision and guidance of the Youth Development Team Coordinator. The Trainee will gain hands-on experience working with families and youth involved in one or more of the major children serving systems such as Human Services Agency, Juvenile Justice Department, Community Behavioral Health and/or Special Education System. The Peer Specialist Trainee will assist youth and young adults with navigation and advocacy of these systems. L.E.G.A.C.Y. seeks to create a system of care through which children, youth and families with emotional or behavioral challenges will be identified, assessed and supported through a continuum of flexible and supportive services.

The Peer Specialist Trainee will attend instructional or other training programs, which requires responsibility for following instructions, learning and adhering to existing policies and procedures and maintaining simple records of work completed. The Trainee will develop skills through exposure and training in the following activities:

  • Receive training in and practice a peer-based, recovery support model.
  • Learn about recovery model, effective listening and writing skills, group facilitation, Motivational Interviewing, documentation, conflict resolution, de-escalation, case management, and community integration.
  • Receive training on engagement, psycho-education, ethics and boundaries, mandated reporting laws, progress note documentation, peer-to-peer support services and trauma informed care.
  • Shadow Family Specialists in the field.
  • Work actively with the team members to develop strategies for outreach to clients who isolate themselves.
  • Under supervision, assist in system navigation and advocacy for youth and transitional age youth (TAY) involved in one or more of the major children serving system such as Human Services Agency, Behavioral Health, Juvenile Justice Department and/or Special Education System.
  • Work in collaboration with youth, treatment teams, schools and families to assist in the development of self-identified wellness goals.
  • Under supervision, provide culturally competent informal counseling and mentoring support, while empowering youth to achieve wellness goals.
  • Under supervision, provide referrals and linkage to community resources.
  • Support clients with navigating public transportation.
  • Co-facilitate support groups and provide education to the community on Behavioral Health Services.

The 9924 Public Service Aide, Peer Specialist Trainee, also performs other related duties.

NOTE: The qualified applicant pool may be used to fill other positions located at different locations in the next six months.

Minimum Qualifications

  1. Three (3) months (equivalent to 500 hours) of verifiable experience working or volunteering in a health care setting or agency that serves families.

One year of full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40 hour work week). Any overtime hours that you work above 40 hours per week are not included in the calculation to determine full-time employment.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

Desirable Qualifications: The stated desirable qualifications listed below may be used to identify job finalists.

  • Experience conducting outreach, providing education, case management, or community organizing.
  • Experience in providing peer support, advocacy or consumer advisory activities.
  • Knowledge of youth/child development models.
  • Knowledge, skills, and experience in providing health care related information, and providing referrals to culturally diverse populations.
  • Ability to plan, organize and prioritize.
  • Ability to read, understand, and explain basic mental health information.

Verification of Experience: http://sfdhr.org/getting-job#verification  
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process.

Verification of Education: If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/how-verify-education-requirements

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
  • Follow instructions on the screen

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.
If you have any questions regarding the recruitment or application process, please contact the exam analyst, Katelynn Luong, by telephone at (415) 554-2920, or by email at

For questions regarding the vacancy, please contact Travis Touhey, by telephone at (415) 920-7712, by email at Travis.Touhey@sfdph.org.  

Selection Procedures

Supplemental Questionnaire (Weight: Qualifying):
Candidates will be prompted to complete a Supplemental Questionnaire as part of the online employment application. The Supplemental Questionnaire is a self-report checklist that is designed to evaluate if candidates meet the minimum qualifications for this position.

Applicants meeting the minimum requirements are not guaranteed advancement in the selection process.

Conviction History

As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


Statement on Equity, Diversity, and Inclusion: At the City and County of San Francisco, we share a commitment to a diverse, inclusive and equitable community. Each member of our organization is responsible and accountable for what they say and do to make San Francisco an inclusive and equitable place to live and work by employing fair and just practices to and for all.

Note on Electronic Health Record (EHR): The Department of Public Health (DPH) is implementing a unified Electronic Health Record (EHR) system and DPH employees must demonstrate competency in the use of the system that is appropriate for their classification as a condition of employment.

Note on Personal Protective Equipment (PPE): Some positions in the Department of Public Health will require the use of personal protective equipment (PPE), including but not limited to gloves, gowns, eye and face protection, and face-fitting respirators. The requirement for the use of PPE may come on short or no notice. Facial hair or any condition that interferes with a face-fitting respirator’s seal (i.e. comes between the sealing surfaces of the respirator and the wearer’s bare skin) is not permitted when face-fitting respirators are worn, including during initial or periodic respirator fit-testing.
Employees who choose not to shave and do not have either American Disabilities Act (ADA) or Equal Employment Opportunity (EEO) Accommodations do not have the right to alternate work assignments or the option of using a loose-fitting Powered Air Purifying Respirator (PAPR) in place of a FaceFitting Respirator.

Medical Examination/Drug Testing:
Prior to appointment, at the Department's expense, applicants may be required to take a tuberculosis (TB) screening test, a medical examination and/or drug test.

General Information concerning City and County of San Francisco Employment Policies and Procedures can be found at: http://www.sfdhr.org/index.aspx?page=20

Copies of Application Documents: http://sfdhr.org/getting-job#copies

Right to Work: http://sfdhr.org/getting-job#identification

Information on requesting a reasonable ADA Accommodation: http://www.sfdhr.org/index.aspx?page=20#applicantswithdisabilities  

Issued: March 15, 2019
Micki Callahan
Human Resources Director
Department of Human Resources
Recruitment No.: TEX-9924-093021
DPH / KL / (415) 554-2920
DHR Pos. No.: 01140076


All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.

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