1241 Human Resources Analyst
|Department||General Services Agency|
|Date Opened||3/6/2019 08:00:00 AM|
|Filing Deadline||3/20/2019 5:00:00 PM|
|Salary||$69,758.00 - $102,648.00/year|
APPOINTMENT TYPE: Temporary Provisional (TPV). A temporary provisional appointee must participate and be successful in a Civil Service Examination process for this classification and be selected through an open competitive process in order to be considered for a permanent appointment.
Under direction, the 1241 Human Resources Analyst performs professional level personnel work including, but not limited to conducting exempt recruitments; performing selection and on-boarding activities; providing consultation and support for departmental managers and supervisors on human resources related issues; and interacting with employees, job seekers, and representatives at other City departments.
Conducts exempt recruitments including preparing job announcements, reviewing employment applications, consulting and providing advice and guidance to division managers and supervisors on developing selection devices, reviewing and confirming selection and conducting education and/or employment verification.
Coordinates new employee on-boarding activities and other processing of personnel transactions; directs and reviews the preparation and processing of position requests; tracks the certification and selection process; directs and participates in the processing of appointments.
Provides extensive guidance, consultation, information, and subject matter expertise in compliance and applicable rules in all phases of the hiring and selection process. Ensures that all hiring is in compliance with department, City, and Civil Service rules and policies.
Reviews, analyzes and responds to request for salary placement and special pay premiums in accordance with provisions of multiple memoranda of understanding; collects, reviews, compiles, and analyzes data and information provided, and prepares reports when requested.
Collects and analyzes data to determine important/essential duties and position allocation criteria; and interviews employees and supervisors to elicit and/or clarify job information and organizational relationships.
Interprets and applies relevant contract provisions, including compensation, seniority and/or probationary status provisions, to advise departmental representatives, employees and job seekers of appropriate status.
Provides information to departmental representatives, labor organizations, managers, employees, applicants, other agencies and the general public; interprets and explains personnel rules and policies; investigates allegations/complaints of unfair employment practices; and represents employing department on personnel matters before boards and commissions and in meetings with other City departments.
Prepares written materials including letters, reports, memoranda, and forms.
Provides trainings to departmental managers, supervisors, division liaisons and employees on hiring processes, Civil Services rules, and other HR policies and procedures.
Assists in gathering information, materials and documents pertaining to hiring processes; responds to appeals or protests of personnel decisions and/or procedures; and prepares and submits reports to the Civil Service Commission and may present the case before the appellate body, hearing officers or arbitrators.
Assists in the development and maintenance of a departmental personnel program including hiring, training, performance evaluation, and compensation; prepares reports and analyzes data on position vacancies, workforce composition, and staffing needs; and provides consultation and information to managers regarding personnel issues.
Administers and maintains the classification plan; designs and implements recruitment and selection plans; prepares class specifications in compliance with relevant laws and guidelines and insures consistency within class series and job families; and reviews position requests to ensure compliance with the classification plan.
Performs related duties and responsibilities as assigned.
Possession of a baccalaureate degree from an accredited college or university.
One (1) year of professional human resources experience in one or more of the following areas of activity: recruitment and selection, classification and compensation, employee and/or labor relations, benefits administration and human resources operations.
- Education Substitution - Verifiable professional human resources work experience in one or more of the following areas may substitute for up to two years of the required education on a year-for-year basis: recruitment and selection, classification and compensation, employee and/or labor relations, benefits administration and human resources operations. (One year of experience will be considered equivalent to 30 semester or 45 quarter units of college coursework.)
- Experience Substitution - Completion of a 12 month human resources trainee program equivalent to the City and County of San Francisco’s 1249 Human Resources Training Program may substitute for one (1) year of required professional experience.
DESIRABLE QUALIFICATIONS: The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.
- Possession of a baccalaureate degree with major course work in Business Administration, Public Administration, Psychology or related field.
- Extensive experience using JobAps and PeopleSoft software.
- Experience in Human Resources Operations.
- Experience in recruitment and hiring coordination.
- Ability to analyze and make logical and independent decisions and/or provide recommendations for decision.
- Knowledge of the CCSF Civil Service Rules related to certifications and referrals.
- Knowledge of Collective Bargaining Agreements (CBA) and Memoranda of Understanding (MOU).
- Attention to detail.
- Ability to positively face difficult situations, challenges and handle stress.
- Ability to communicate clearly and concisely both orally and in writing.
- Ability to work independently and be a team player.
- Ability to analyze and make logical decisions and/or provide recommendations for decision.
- Excellent judgment in handling confidential personnel issues appropriately and sensitively.
- Ability to meet constantly changing deadlines; juggle multiple priorities simultaneously.
- Proficient in Microsoft applications such as Word, Excel, Access, PowerPoint, and Outlook.
NOTE: Please ensure that your application and any attachments to the application submitted at the time of filing are complete and accurate and include details on all experience, education, training and other information that qualifies you for this recruitment. Failure to submit a complete and accurate application at the time of filing may result in your ineligibility for this recruitment or inability to receive full credit for scoring purposes. Any new information concerning work experience, education, training and other information that is submitted after the filing deadline may not be used for scoring or considered to determine whether you meet the minimum qualifications.
VERIFICATION: Applicants are required to attach copies of transcript(s) and verification(s) of qualifying experience to their online application, no later than the filing deadline at 5:00PM on March 20, 2019. Written verification (proof) of qualifying experience must verify that the applicant meets the minimum qualifications stated on the announcement. Written verification must be submitted on employer’s official letterhead, specifying name of employee, dates of employment, types of employment (part-time/full-time), job title(s), description of duties performed, and the verification must be signed by the employer. City employees will receive credit for the duties of the class to which they are appointed. Credit for experience obtained outside of the employee’s class will be allowed only if recorded in accordance with the provisions of the Civil Service Commission Rules. Experience claimed in self-employment must be supported by documents verifying income, earnings, business license and experience comparable to the minimum qualifications of the position. Copies of income tax papers or other documents listing occupations and total earnings must be submitted. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456.
Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.
How To Apply
Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.
- Select the desired job announcement
- Select “Apply” and read and acknowledge the information
- Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
- Follow instructions on the screen
Submission of a resume, cover letter, and the online supplemental questionnaire is REQUIRED at the time of filing and must be attached to the online application. The cover letter should include a statement on why you are the best candidate for this role. Late or incomplete submissions will not be considered. Mailed, hand delivered or faxed documents/applications will not be accepted.
1. To submit a RESUME using the online application:
- Select the “Resume” tab in the online application
- Follow instructions given on screen
2. To submit a COVER LETTER using the online application:
- Select the “Other” tab in the online application
- Follow instructions given on screen
3. To submit the SUPPLEMENTAL QUESTIONNAIRE using the online application:
- Applicants will be prompted to complete the supplemental questionnaire during the online application process.
Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.
Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org).
Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.
All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.
Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores. If you have any questions regarding this recruitment or application process, please contact the exam analyst at (415) 554-6000.
As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:
- Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
- Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.
Having a conviction history does not automatically preclude you from a job with the City.
If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.
Disaster Service Workers
Terms of Announcement: Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at www.jobaps.com/sf. The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.
General Information concerning City and County of San Francisco Employment Policies and Procedures:
Important Employment Information for the City and County of San Francisco can be obtained at http://sfdhr.org/information-about-hiring-process or hard copy at 1 South Van Ness Avenue, 4th Floor.
Copies of Application Documents:
Applicants should keep copies of all documents submitted, as these will not be returned.
Right to Work:
All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.
Requests: Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at:
Human Resources Director
Department of Human Resources
Recruitment ID Number: TPV-1241-094542
All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.