2303 Patient Care Assistant

Recruitment #TPV-2303-904225

Introduction

2303 Patient Care Assistant

DEPARTMENT OF PUBLIC HEALTH

 

APPOINTMENT TYPE: Temporary Provisional (TPV). Temporary Provisional appointments may not exceed three (3) years. A provisional appointee must participate and be successful in a Civil Service Examination for this classification and be selected through an open competitive process in order to be considered for permanent appointment.

 

The San Francisco Department of Public Health (DPH) is accepting applications for full time temporary provisional position in class 2303 Patient Care Assistant. The positions are located at Laguna Honda Hospital and Rehabilitation Center and Zuckerberg San Francisco General Hospital and Trauma Center. There are varies work shifts available.

 

The applicant pool resulting from this recruitment may be utilized to fill future TPV vacancies in this class at other locations within DPH.

 

GENERAL JOB DESCRIPTION: Under direct supervision of a licensed nurse, the Patient Care Assistant (PCA) performs a variety of routine duties involving care of medically or mentally ill acute or sub-acute patients; performs direct patient care; observes and reports changes in the behavior and physical status of patients; provides a clean and safe environment; and performs related duties.

 

The essential job functions include but are not limited to the following:

 

  • Under direct supervision, and as part of the treatment team, provides routine patient care in accordance with established policies, procedures and standards;

  • Establishes and maintains a therapeutic and/or medical relationship with patients;

  • As appropriate, reviews patient's admission documentation and notes pertinent facts regarding diagnoses and treatment history. Documents care according to department standards;

  • Maintains constant and continuous communication with medical providers and staff;

  • As directed by licensed staff; reviews and implements treatment plans, and provides one-to-one care when essential to treatment plans;

  • Observes, records and reports patient medical, social and psychiatric behavior and physical conditions;

  • Participates in multidisciplinary team meetings and treatment planning by reporting observations and concerns and by asking questions;

  • Attends and participates in patient groups, case conferences, staff meetings and in-service training programs;

  • As assigned, completes procedures and specimen collection including phlebotomy;

  • Adheres to health, safety, and infection control policy and resources utilization;

  • Manages work time effectively, efficiently and productively; AND
  • Performs other related duties as assigned.

Minimum Qualifications

Experience:

Six months of experience as a health care worker within the last five (5) years working in a health care setting; AND

 

Certificate:

Possession of a current Certified Nursing Assistant Certificate.

 

Note: One year full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40 hour work week). Any overtime hours that you work above 40 hours per week are not included in the calculation to determine full-time employment.

 

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

 

Some positions in this class may require the following certifications:

 

  • Possession of a Certified Phlebotomy Technician 1 (CPT-1) Certificate, issued by the State of California Department of Health Services, is required for those positions that perform phlebotomy

  • Possession of a valid Cardiopulmonary Resuscitation (CPR) Certificate, issued by the American Heart Association, is required for some positions

Desirable Qualifications: The qualified applicant pool may be used to fill current and future positions located at different units/locations throughout the Department of Public Health in the next six months. Positions at the Medical Respite and Sobering Center may use the stated desirable qualifications to identify job finalists at the end of the selection process when candidates are referred for hiring:

 

  • Experience with people experiencing homelessness
  • Commitment to caring for people living in poverty
  • Knowledge of the Harm Reduction model of care
  • Experience with people living with substance use disorders

Verification: Applicants may be required to submit verification of qualifying education and experience at any point in the application, examination and/or departmental selection process. If verification is required, failure to provide it may result in disqualification from the selection process.

 

Verification of Education: Applicants may be required to provide a copy of a diploma or official transcript to verify qualifying education at any time in the application, examination and/or departmental selection process, to show that minimum qualifications have been met. Information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at: https://sfdhr.org/how-verify-education-requirements

 

Applicants who have obtained education from a foreign college or university must provide a Foreign Transcript Evaluation letter from a National Association of Credentials Evaluation Service (NACES) approved agency. A list of approved agencies can be found at: http://www.naces.org

 

Verification of Experience: Verification of qualifying experience must be signed by the employer’s authorized representative on the employer’s letterhead, and specify the name of the applicant, dates of employment, job title(s), dates of service and duties performed. City and County of San Francisco employees will receive credit for the duties of the class to which the employee was appointed. City and County of San Francisco employees do not need to submit verification of their City employment but must submit verification of outside experience. City employment will be verified by the employee’s record. City and County of San Francisco employees will not receive credit for experience obtained outside of their classification unless recorded in accordance with the provisions of the Civil Service Rule 110.9.1. For more information, please visit: http://www.sfdhr.org/index.aspx?page=20#verification

 

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

 

  • Select the desired job announcement
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
  • Follow instructions on the screen

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

 

You can also watch this video for further assistance with our online application system: http://www.youtube.com/watch?v=4-kUFHXhBjQ&feature=youtube

 

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org).

 

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

 

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

 

Applications and application-related materials (e.g., supplemental questionnaires) that are incomplete or completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

 

Resumes may be attached to the application, however resumes will not be accepted in lieu of a complete City and County of San Francisco application.

 

If you have any questions regarding the recruitment or application process, please contact the Exam Analyst, Raymond Wang, by telephone at (415) 554-2920, or via email: raymond.wang@sfdph.org.

 

Selection Procedures

Minimum Qualifications Supplemental Questionnaire (Weight: Qualifying):

 

Candidates will be prompted to complete a Supplemental Questionnaire as part of the online employment application. This Minimum Qualification Supplemental Questionnaire is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications for this position. Applicants must also complete the official application. It is essential that applicants provide complete information in identifying their education, experience and training. The Minimum Qualification Supplemental Questionnaire will be used to evaluate if the applicant possesses the required minimum qualifications.

 

Applications will be screened for relevant qualifying experience and training. Additional mechanisms may be implemented in order to determine candidate’s qualifications. Only those applicants who most closely meet the needs of the Department will be invited to continue in the selection process. Applicants meeting the minimum qualifications are not guaranteed advancement in the process. 

 

Conviction History

As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

 

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.

     

  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

 

If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.

 

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

 

Conclusion

Statement on Equity, Diversity, and Inclusion: At the City and County of San Francisco, we share a commitment to a diverse, inclusive and equitable community. Each member of our organization is responsible and accountable for what they say and do to make San Francisco an inclusive and equitable place to live and work by employing fair and just practices to and for all.

 

Cardiopulmonary Resuscitation (CPR) Certificate Requirement / Provision: Possession of a valid Cardiopulmonary Resuscitation (CPR) Certificate issued by the American Heart Association is required as a provision to employment for all positions. Candidates who do not possess such a certification may participate in this examination process and be appointed to a position(s), but will be required to obtain the certificate within two (2) weeks of hire date and maintain validity throughout length of employment. A photocopy of the valid Cardiopulmonary Resuscitation (CPR) Certificate must be provided to the appropriate supervisor of the appointment within the allotted time frame. Failure to demonstrate/show proof of possession of valid certification within two (2) weeks of hire date and throughout length of employment may result in dismissal and/or termination of employment.

 

Condition of Employment (Security Clearance): Security clearance as issued by the Sheriff’s Department is required as a condition of employment for all positions at the Jail Health Services. Eligibles who have successfully participated in the examination process, received passing scores and have been selected for hire will be required to obtain the security clearance prior to appointment. A photocopy of the security clearance must be provided to the supervisor on or before date of hire. Failure to demonstrate/show proof of security clearance may result in a dismissal and/or termination of employment.

 

Note on ICARE: Willingness to uphold/abide by ZSFG’s ICARE (I-Introduce, C-Connect, A-Ask, R-Respond, E-Exit) philosophy for employee and patient interactions. For more information on ICARE, please visit https://zuckerbergsanfranciscogeneral.org/about-us/.

 

Licensure/Certification/Registration: Valid licensure/certification/registration as a requirement to perform the job must be kept current throughout length of employment. Failure to demonstrate/show proof of possession of required valid licensure/certification/registration may result in dismissal and/or termination of employment.

 

Information regarding Patient Care Certificates can be obtained from The California Department of Public Health at http://www.cdph.ca.gov/programs/LnC/Pages/lnc.aspx.

 

Note on Electronic Health Record (EHR): The Department of Public Health (DPH) is implementing a unified Electronic Health Record (EHR) system and DPH employees must demonstrate competency in the use of the system that is appropriate for their classification as a condition of employment.

 

Note on Personal Protective Equipment (PPE): Some positions in the Department of Public Health will require the use of personal protective equipment (PPE), including but not limited to gloves, gowns, eye and face protection, and face-fitting respirators. The requirement for the use of PPE may come on short or no notice. Facial hair or any condition that interferes with a face-fitting respirator’s seal (i.e. comes between the sealing surfaces of the respirator and the wearer’s bare skin) is not permitted when face-fitting respirators are worn, including during initial or periodic respirator fit-testing.

 

Employees who choose not to shave and do not have either American Disabilities Act (ADA) or Equal Employment Opportunity (EEO) Accommodations do not have the right to alternate work assignments or the option of using a loose-fitting Powered Air Purifying Respirator (PAPR) in place of a FaceFitting Respirator.

 

Medical Examination/Drug Testing: Prior to appointment, at the Department's expense, applicants may be required to take a tuberculosis (TB) screening test, a medical examination and/or drug test.

 

Copies of Application Documents: Applicants should keep copies of all documents submitted, as these will not be returned. http://www.sfdhr.org/index.aspx?page=20#copies.

 

Reasonable Accommodation Request: Applicants with disabilities who meet the minimum eligibility requirements for this announcement can find information on requesting ADA Accommodation at: http://www.sfdhr.org/index.aspx?page=20#applicantswithdisabilities .

 

General Information: Concerning City and County of San Francisco Employment Policies and Procedures can be obtained at: http://www.sfdhr.org/index.aspx?page=20.

 

Right to Work: All person entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States. http://www.sfdhr.org/index.aspx?page=20#identification

 

Issued: September 18, 2020

Micki Callahan

Human Resources Director

Department of Human Resources

Recruitment No.: TEX-2119-107222

Department of Public Health

DPH/RW/(415) 554-2920

 

Benefits

All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

 

For more information about benefits, please click here.



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