Under administrative direction, assists the Chief Deputy Director–Behavioral Health Services (BHS) in directing administrative functions and programs of the Behavioral Health Services Division of the Health Care Services Agency; directs and manages major sections and assigned groups of programs in the Behavioral Health Services Division of the Health Care Services Agency; and does related or other work as required.
CLASS CHARACTERISTICS
Senior Deputy Director-BHS is a single-position, at-will class that is exempt from the San Joaquin County Civil Service system. The incumbent reports to the Chief Deputy Director– BHS and may receive direction from the Senior Deputy Director-BHS Clinical on matters clinical in nature within BHS. The incumbent performs a wide variety of senior-level managerial duties and is responsible for leading, administering, and directing the non-clinical aspects of the programs, functions and operations of BHS. The incumbent ensures compliance with applicable laws and regulations, as well as the policies established by the Chief Deputy Director-BHS, Director of Health Care Services, County Administrator, and Board of Supervisors. This class is distinguished from Senior Deputy Director-BHS Clinical in that the latter is a licensed clinician with responsibility for overseeing and providing clinical direction to lower level clinical staff and programs. Both classifications perform administrative duties. The incumbent is expected to model a strong work ethic and leadership skills, including accountability for oneself and others. The incumbent interfaces extensively with external agencies and may represent the Chief Deputy Director-BHS in his/her absence on administrative matters.
TYPICAL DUTIES
This specification is a general guideline for the class. The statements below are not restrictive and the responsibilities and duties assigned to a position in this class may expand beyond those identified in the specification.
Assists the Chief Deputy Director-BHS with administration of BHS programs; plans, organizes and directs assigned activities, functions, and budgets of assigned sections and/or programs of the San Joaquin County BHS Division of Health Care Services; develops and recommends operational objectives; directs operations to maximize efficiency, improve service levels, reduce administrative and service provision costs, and ensure effective utilization of available resources; exercises good judgment and makes sound business decisions in managing activities; provides strategic leadership through communication, demonstration, and accomplishment of the organizational mission, vision, and values.
Through subordinate managers and supervisors, directs and manages the work activities of a multi-disciplinary staff; monitors staff work activities and responsibilities; directs and administers personnel matters, including employee selection, assignment, and evaluation; directs and reviews employee discipline as required; directs and oversees staff development training.
Assists the Chief Deputy Director-BHS and Senior Deputy Director-BHS Clinical in the development, implementation, and establishment of departmental policies and procedures; administers programs in compliance with legal regulations and requirements; analyzes and interprets existing and proposed federal, state, and local legislation, policies, procedures and other directives to determine impact on assigned operations; implements appropriate intradepartmental compliance procedures.
Assists the Chief Deputy Director-BHS and Senior Deputy Director-BHS Clinical with the development and implementation of quality control and quality improvement programs and initiatives; analyzes and monitors performance indicators and ensures that assigned operations meet established standards; recommends process improvements to ensure operational effectiveness and superior customer service.
Leads or assists with the preparation, presentation, and administration of departmental budgets; analyzes fiscal information and recommends cost-efficient options and appropriate levels of service.
Assists the Chief Deputy Director-BHS in the effective development and utilization of technology to improve departmental systems and processes.
Analyzes and summarizes complex narrative information and statistical data; prepares or supervises the preparation of reports and correspondence for County management as well as federal, state, or other external agencies; prepares Board of Supervisors’ reports and related documents; makes presentations to groups and individuals, including boards and commissions.
Develops and maintains cooperative and collaborative working relationships with federal, state and county officials, other counties, community groups, and the public; meets and confers with various agents to negotiate effective solutions to difficult problems; coordinates the provision of departmental services as assigned.
Attends meetings and conferences, including meetings of the Board of Supervisors; provides recommendations on matters germane to areas of assignment; participates on committees and task forces pertaining to issues germane to the department; may represent Behavioral Health Services and/or Health Care Services with outside agencies and the general public; may meet and confer with various agents to negotiate effective solutions to difficult problems; represents the Chief Deputy Director in his/her absence on administrative matters as assigned.
MINIMUM QUALIFICATIONS
DESIRABLE QUALIFICATIONS
Experience: Six years of managerial experience in a public sector health care agency or program, including at least two years in a mid-management capacity and at least three years managing behavioral health administrative or fiscal program services and activities.
Education: Possession of a master’s degree in business or public administration, social work, counseling, nursing, psychology, or a closely-related field.
REQUIRED QUALIFICATIONS
License: Possession of a valid California driver’s license.
KNOWLEDGE
Principles and practices of behavioral health administration, including effective organization, administration, fiscal management, and supervision; principles and practices of organizational behavior; typical organizational structures, business methods, procedures, rules, regulations and standards common to behavioral health departments in the State of California; trends in the field of behavioral health, as well as social, political, and economic issues influencing program administration; methods of conducting research; project management; program and grant development; short- and long-range planning methods; customer service; modern office automation technology and software relevant to assigned operations.
ABILITY
Assist with planning, organizing, directing and administering the operations, programs and services of a comprehensive behavioral health care delivery system in a cost-effective manner, while ensuring excellent customer service; provide appropriate and effective leadership and management of diverse staff teams, including subordinate managers and supervisors; work collaboratively with staff, other departments, and pertinent stakeholders to achieve successful outcomes; exercise good judgment and make sound managerial decisions; exercise analytical and critical thinking to evaluate complex problems and recommend appropriate solutions; understand, interpret and apply complex rules and regulations pertaining to assigned operations; analyze and implement program mandates and work within federal, state, or other types of regulatory systems; formulate and present short- and long-range plans; recommend the development and utilization of effective automated systems; prepare and administer annual budgets and financial and statistical records; communicate effectively, both orally and in writing; lead or assist with the development and utilization of complex automated systems, including systems maintenance and operation; establish and maintain effective working relationships with others including the general public, behavioral health staff, advocacy groups, and other departments and agencies both internal and external to San Joaquin County government.
PHYSICAL/MENTAL REQUIREMENTS
Mobility—frequent operation of a data entry device; frequent sitting, standing, or walking for extended periods of time; occasional driving; occasional pushing, pulling, bending, squatting, climbing; Lifting—frequent lifting of 5 pounds or less; occasional lifting of 5 to 30 pounds; Visual—constant use of good overall vision and reading/close-up work; constant reading of computer screens; frequent use of color perception and eye/hand coordination; occasional use of depth perception and peripheral vision; Dexterity—frequent reaching, grasping; repetitive motion, and writing; Hearing/Talking—frequent hearing of normal speech, hearing/talking on the telephone, talking in person; Emotional/Psychological—frequent decision making, concentration, and public contact; public speaking; deal with emergency situations, exposure to trauma, grief, death; occasional exposure to hazardous materials; Special Requirements—some assignments may require working weekends/nights; working alone; Environmental—occasional exposure to varied weather conditions.
San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions.
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