Under administrative direction, directs and manages a major program and/or an assigned group of programs in the Behavioral Health Services (BHS) Division of the Health Care Services Agency; may act for the Chief Deputy Director or Senior Deputy Director in his/her absence; and does related or other work as required.
CLASS CHARACTERISTICS
The class of Deputy Director - Behavioral Health Services - Clinical is an at-will class that is exempt from the San Joaquin County Civil Service System. Direction is received from the Chief Deputy Director – Behavioral Health Services, the Senior Deputy Director – Behavioral Health Services, or the Behavioral Health Officer, depending on assignment. Incumbents interface extensively with external agencies and are responsible for leading, managing, directing and administering assigned program budgets, functions and activities and ensuring their compliance with all applicable laws and regulations, as well as the policies established by the Chief Deputy Director – Behavioral Health Services, the Director of Health Care Services, the County Administrator, and the Board of Supervisors. Incumbents are expected to model a strong work ethic and leadership skills, including accountability for themselves and others.
TYPICAL DUTIES
This specification is a general guideline for the class. The statements below are not restrictive, and the responsibilities and duties assigned to a position in this class may expand beyond those identified in the specification.
Plans, develops, manages and administers BHS programs for the treatment of behavioral/mental disorders; directs program operations to maximize efficiency, improve service levels, reduce costs, and ensure effective utilization of available resources; exercises good judgment and makes sound business decisions in managing assigned activities; provides strategic leadership through communication, demonstration, and accomplishment of the organizational mission, vision, and values.
Through subordinate managers and supervisors, oversees and directs a multi-disciplinary staff engaged in the direct provision of clinical and support services to patients and their families; monitors staff work activities and responsibilities; directs and administers personnel matters, including employee selection, assignment, and evaluation; directs employee discipline as required; directs and oversees staff development training.
Directs and participates in the determination of appropriate clinical procedures, including case assignments and the review of case histories and treatment plans; assists clinical staff with the more difficult cases; consults with management, supervisory, and medical staff as required.
Provides for community and staff education and training; disseminates information on programs; addresses public and private groups regarding behavioral/mental health services.
Directs the development and implementation of quality control and quality improvement programs and initiatives; analyzes and monitors performance indicators and ensures that assigned operations meet established standards; recommends process improvement to ensure operational effectiveness and superior customer service.
Reviews proposals for behavioral/mental health services submitted by community agencies and individuals; may write proposals to obtain state or federal funding; negotiates with contract agencies for services; assists and advises contract agencies in setting up treatment programs with administrative requirements; monitors contract agencies to assure provision of required services compliance with administrative requirements; recommends remedial actions if necessary.
Directs the development and implementation of program policies and procedures; analyzes and interprets existing and proposed federal, state, and local legislation, policies, procedures and other directives to determine impact on assigned operations.
Assists with the development and administration of departmental budgets and the disbursement of funds; analyzes services to determine appropriate levels of service.
Manages special projects; researches and analyzes information and statistical data; conducts research and surveys; prepares complex correspondence, reports, and other documents; makes oral and written presentations.
Attends meetings and conferences, including meetings of the Board of Supervisors; provides recommendations on matters germane to areas of assignment; participates on committees and task forces; develops and maintains cooperative and collaborative working relationships with federal, state and county officials, other counties, community groups, and the public, and may represent Behavioral Health Services and/or Health Care Services as assigned; meets and confers with various agents to negotiate effective solutions to difficult problems; coordinates the provision of departmental services as assigned.
Effectively utilizes technology to improve systems and processes.
MINIMUM QUALIFICATIONS
DESIRABLE QUALIFICATIONS
Experience: Five years of management experience in a public sector health care agency or program, including at least two years managing behavioral health clinical program services and activities.
REQUIRED QUALIFICATIONS
Either Pattern I
License: Valid California licensure as one of the following:
A) A Licensed Clinical Social Worker (LCSW), a Marriage and Family Therapist (MFT), or a Licensed Professional Clinical Counselor (LPCC) issued by the California Board of Behavioral Sciences.
B) A Psychologist issued by the California Board of Psychology.
C) A Physician, issued by the Medical Board of California (including certification by the American Board of Psychiatry and Neurology).
Education: Graduation from an accredited university with a master’s or doctorate degree required by the State of California to become licensed as a Licensed Clinical Social Worker (LCSW), Marriage and Family Therapist (MFT), Licensed Professional Clinical Counselor (LPCC), Psychologist, or Physician.
Or Pattern II
License: Valid licensure as a Registered Nurse issued by the California Board of Registered Nursing (BRN), and current listing with the BRN as a Psychiatric/Mental Health Nurse.
Education: Graduation from an accredited university with a master’s degree in psychiatric or mental health nursing.
And For Both Patterns
License: Possession of a valid California driver’s license.
KNOWLEDGE
Principles and practices of community behavioral/mental health administration, including effective organization, administration, fiscal management and supervision; principles and practices of organizational behavior; organizational structures, business methods, procedures, rules, regulations and standards common to behavioral health departments in the State of California; effective supervision and personnel management; effective staff education and training techniques; project management; short and long term planning methods; customer service; modern office automation technology and software relevant to assigned operations.
ABILITY
Plan, assign, and direct the clinical activities of a large, complex behavioral health agency in a cost effective manner, while ensuring excellent customer service; coordinate cooperative programs for the behavioral/mental health needs of patients; establish countywide prevention and education efforts; utilize community resources within the justice, social service, health, and education systems, and the community at large; provide appropriate and effective leadership and management of diverse staff teams, including subordinate managers and supervisors; work collaboratively with staff, other departments, and pertinent stakeholders to achieve successful outcomes; exercise good judgment and make sound managerial decisions; exercise analytical and critical thinking to evaluate complex problems and recommend appropriate solutions; understand, interpret and apply complex rules and regulations pertaining to assigned operations; analyze and implement program mandates and work within federal, state, or other types of regulatory systems; formulate and present short and long-range plans; recommend the development and utilization of effective automated systems; prepare and administer annual budgets and financial and statistical records; communicate effectively, both orally and in writing; establish and maintain effective working relationships with others including the general public, behavioral health staff, advocacy groups, and other departments and agencies both internal and external to San Joaquin County government.; develop skill in utilizing community resources within the justice, social service, health and education systems and the community at large.
PHYSICAL/MENTAL REQUIREMENTS
Mobility - frequent sitting for long periods; frequent operation of a data entry device; occasional walking, standing, pushing, pulling, bending, squatting, climbing; Lifting - frequent lifting of 5 pounds or less; occasional lifting of 5-30 pounds; Visual - constant use of good, overall vision and reading/close-up work; frequent use of color perception and hand/eye coordination; occasional use of depth perception and peripheral vision; Hearing/Talking - frequent hearing of normal speech, talking/hearing on the telephone and in person; Emotional/Psychological - frequent decision making, concentration, and public contact; occasional public speaking; occasional dealing with emergency situations; occasional exposure to trauma, grief, or death; Special Requirements - may require working weekends/nights, working alone, driving; Environmental – frequent work in a standard office environment; occasional exposure to varied weather conditions.
San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions.
CLASS: ES2312; EST: 4/7/2015;REPLACES JOB TITLE: ES2303;
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