Under general
administrative direction from the County Administrator’s Office, performs
difficult managerial work by planning, directing, organizing and administering the
General Services Division of the County Administrator’s Office; and does other
related work as required.
CLASS CHARACTERISTICS
The
Director of General Services is an at-will, department head class that is
exempt from the San Joaquin County Civil Service system. The incumbent has broad, independent
responsibility for managing assigned functions including, but not limited to,
capital project management, real property management, facilities management, emergency
preparedness planning/coordination, and park recreation programming. The incumbent is responsible for ensuring
that assigned functions comply with all applicable laws and regulations, as
well as the policies established by the County Administrator and Board of
Supervisors. The incumbent is expected
to model a strong work ethic and leadership skills, including accountability
for oneself and others.
TYPICAL DUTIES
This specification is a general guideline for the class. The statements below are not restrictive, and the responsibilities and duties assigned to a position in this class may expand beyond those identified in this specification.
Plans, organizes, and directs the administrative and operational activities and programs of the General Services Division; performs work in a manner that maximizes efficiency, improves service levels, reduces administrative and service provision costs, and ensures effective utilization of available resources; exercises good judgment and makes sound business decisions; provides strategic leadership through communication, demonstration, and accomplishment of the County’s mission, vision, and values.
Through subordinate managers and supervisors, manages the work activities and responsibilities assigned to staff; directs the development of workload and performance standards; develops specifications for contracted services directs; administers division personnel matters, including employee selection, assignment, and evaluation; directs employee discipline as required; directs and oversees staff development and training.
Interprets and administers policies, plans, procedures, regulations, and ordinances; researches and analyzes legislation and other administrative and regulatory requirements to determine their impact on planning and other activities; insures compliance with state and federal regulations and reports and determines impact upon department services.
Develops and implements departmental quality control and quality improvement programs and initiatives; analyzes and monitors performance indicators and ensures that standards are being met; recommends process improvements to ensure operational effectiveness and superior customer service.
Participates in meetings of the Board of Supervisors, various committees, task forces, and other groups; provides recommendations on matters germane to areas of assignment; meets and confers with representatives of state agencies, local community groups and commissions concerning programs, services and other issues.
Directs and manages the development, preparation, administration, and review of the General Services budget; analyzes fiscal information and recommends cost efficiency options.
Directs and participates in a variety of studies or projects and makes recommendations pertaining to areas of responsibility.
Coordinates the effective development and utilization of technology to improve General Services systems and processes.
Analyzes and summarizes complex narrative information and statistical data; prepares or supervises the preparation of complex analytical, statistical, and/or financial reports for County management, as well as federal, state, or other external agencies; prepares Board of Supervisors reports and related documents; makes presentations to groups and individuals, including boards and commissions.
Develops and maintains cooperative and collaborative working relationships with federal, state, and County officials, other counties, community groups, and the public; meets and confers with various parties to negotiate effective solutions to difficult problems.
MINIMUM QUALIFICATIONS
DESIRABLE QUALIFICATIONS
Education: Graduation from an accredited college or university with a master’s degree in public or business administration architecture, engineering, construction management, parks and recreation administration, or a related field.
Experience: Seven years of senior-level management experience, preferably in a public agency, with responsibility for one or more general services operational areas such as: 1) facility management; or 2) park and recreation management; or 3) capital projects management; or 4) emergency preparedness planning.
KNOWLEDGE
Principles and practices of public
administration, including effective organization, administration, fiscal
management, and supervision; general principles and practices related to
facilities management, parks and recreation management, capital projects
management, and emergency preparedness planning; effective program and project
management, long range planning, and customer service; problems and issues
typically experienced by large governmental jurisdictions with diversified
activities; public relations principles and techniques; principles of personnel administration
including selection, training, and evaluation; research methods, statistical
analysis, and report writing; budget analysis, administration, and preparation;
modern office automation technology and computer software programs relevant to
assigned operations; applicable local, state and federal laws and regulations.
ABILITY
Plan, organize and direct operational and
administrative activities to achieve results in a cost effective manner, while
also ensuring excellent customer service; efficiently and effectively apply the
principles, practices, and techniques of public administration to the
management of assigned programs and operations; direct and conduct studies and
projects objectively and imaginatively; manage the preparation and
administration of a large, complex budget, as well as fiscal and financial
records; utilize automated systems to develop and maintain data; apply statistical
methods in the analysis of management practices; manage multiple and changing
priorities; conduct research and make appropriate decisions based on objective
analysis of the information; provide appropriate and effective leadership and
management over diverse staff teams, including subordinate managers and
supervisors; exercise good judgment and make sound managerial decisions;
exercise analytical and critical thinking to analyze complex problems and
recommend appropriate solutions; understand, interpret, and apply legal codes,
regulations, and rules pertaining to assigned operations; communicate
effectively, both orally and in writing; establish and maintain effective
working relationships with those contacted during the course of work, including
the County Administrator’s Office, other County department heads and their
staff, the Board of Supervisors, other boards and commissions, contractors,
consultants, community groups, and others at all levels, both within and
outside the County.
PHYSICAL/MENTAL REQUIREMENTS
Mobility – operation of a data entry device; repetitive motion; sitting, standing, walking for extended periods of time; driving; occasional pushing, pulling, bending, squatting, climbing; Lifting – frequently 5 pounds or less; occasionally 5 to 30 pounds; Visual – constant good overall vision and reading/close-up work; read computer screens; frequent color perception and use of eye/hand coordination; occasional use of depth perception and peripheral vision; Dexterity – reaching; grasping; repetitive motion; writing; Hearing/Talking – frequent hearing of normal speech, hearing/talking on the telephone, talking in person; Emotional/Psychological – frequent decision making, concentration, and public contact; public speaking; deal with emergency situations; occasional exposure to hazardous materials; Special Requirements – some assignments may require working weekends, nights, and/or occasional overtime; working alone; Environmental – occasional exposure to varied weather conditions.
San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions.
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