Under immediate supervision, performs routine technical and professional public employee and labor relations work within the Human Resources Division; investigates grievances and complaints; assists the management negotiation team during contract negotiations, advises management on the proper interpretation and application of union contracts; and does related or other work as required in
accordance with Rule 3, Section 3 of the Civil Service Rules.
CLASS CHARACTERISTICS
This is the entry-level class in the Employee Relations Analyst series. Employees in this class perform routine employee and labor relations duties while learning to perform the full range of journey-level work. Incumbents initially work under close supervision, and work is reviewed closely. As skills develop, incumbents are assigned more responsible tasks and work more independently. Latitude for individual judgment and discretion varies with the degree of competence and progress shown.
TYPICAL DUTIES
In a training capacity, an incumbent in this class may perform the following:
Assists in the investigation of routine grievances and complaints, and makes recommendations for their resolution; drafts the County response; may prepare material for hearings and may assist in representing County management in hearings.
Conducts surveys and gathers information related to collective bargaining; participates in developing the County’s position on matters within the scope of bargaining; participates in the preparation of materials needed for negotiations; may serve as a member of the negotiating team.
Learns to advise County supervisors and managers regarding the interpretation and application of Memoranda of Understanding, the Employee-Employer Relations Policy, and various other policies and ordinances dealing with employee relations.
With assistance from more experienced staff, advises County supervisors and managers regarding disciplinary matters and/or the actual processing of employee disciplinary cases.
Assists in training County supervisors and managers regarding MOU changes, employee relations policies, and the proper practices for handling complaints, grievances, and other areas of employee relations.
Prepares correspondence and analytical reports.
Assists clerical staff with the processing of arbitration hearings.
Participates in activities relating to certification and decertification elections as specified in the County’s Employee-Employer Relations Policy.
MINIMUM QUALIFICATIONS
Education: Graduation from an accredited four-year college or university, preferably with a major in public or business administration, industrial psychology, social science, or another area that included coursework in human resources or labor relations.
Substitution: Experience performing professional or paraprofessional personnel, employee/labor relations, or personnel-related administrative/analytical work may substitute for the required education on a year-for-year basis.
License: Possession of a valid California driver’s license.
KNOWLEDGE
Basic
principles and practices of human resources management, including employee and
labor relations, position classification, and salary administration; basic principles
and practices of collective bargaining; basic principles and practices of
employee supervision and training; basic statistics and mathematics; methods of
gathering and presenting data; language mechanics and report writing.
ABILITY
Learn
and perform professional employee and labor relations work; read and comprehend
technical written material; apply basic statistical and mathematical concepts;
interpret and apply labor laws and provisions of Memoranda of Understanding;
gather and analyze data and prepare comprehensive reports; use good judgment
and make sound decisions in situations involving time pressures; take accurate,
detailed notes at meetings; communicate effectively, both orally and in
writing; establish and maintain effective working relationships with those
encountered during the course of the work, including representatives of employee
organizations.
PHYSICAL/MENTAL REQUIREMENTS
Mobility—Constant operation of keyboards; frequent sitting for long periods of time, standing and walking, driving; occasional pushing, pulling, bending, squatting and crawling; Lifting—frequent lifting of 30 pounds or less; Vision—constant use of good overall vision; frequent reading/close-up work; occasional color, depth, and peripheral vision; Dexterity—frequent repetitive motion; frequent writing; occasional grasping, holding, reaching; Hearing/Talking—frequent talking/hearing in person, in large meetings and on the telephone; Emotional/Psychological— constant concentration; frequent decision making, public contact, and working alone; occasional working nights, weekends and traveling; Environmental—frequent exposure to noise.
San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions.
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