Under general supervision, coordinates, monitors, and participates in the transportation of clients of Human Services Agency; and does related or other work as required in accordance with Rule 3, Section 3 of the Civil Service Rules.
CLASS CHARACTERISTICS
An employee in this class acts as a lead worker for staff who are responsible for the safety of clients, children and adults, while transporting them to a variety of appointments. An employee in this class participates in the transportation of clients, as well as coordinates the transportation schedule.
TYPICAL DUTIES
Receives transportation requests; assigns transportation duties to other transportation workers; reschedules transportation requests based on staffing; coordinates with staff, clients, and other agencies to meet the division's transportation needs; provides feedback to management concerning transportation issues.
Observes clients during their transportation assignment; reports to social worker any unusual behavior; handles inappropriate behavior during the transportation assignment; enforces transportation safety standards such as proper use of seat belts.
Facilitates on-site family visits between children and parents; locates visiting room; verifies parents' identification; instructs parents and children about general visitation rules; notifies social worker that visit in progress; terminates visits.
Serves subpoenas, citations, or legal papers; conducts residency verification checks as needed.
Cleans and fuels vehicles; reports on suspected mechanical problems.
Prepares, files, and processes routine reports.
Picks up and delivers supplies, medicines, donations, clothing and other material.
MINIMUM QUALIFICATIONS
License: Possession of a valid California class C driver’s license.
AND EITHER PATTERN I
Experience: One year in a classification equivalent to Transportation Worker in San Joaquin County.
OR PATTERN II
Experience: Two years of paid work experience transporting children to social service appointments.
Substitution: Completions of 30 semester units in an accredited college or university with at least 6 units in the social or behavioral sciences may be substituted for up to one year of the required experience.
KNOWLEDGE
Fundamentals of human behavior; California traffic regulations; motor vehicle operation; safe driving practices; principles of first aid; principles and practices of public relations.
ABILITY
Coordinate transportation assignments; effectively transport children and adults; follow oral and written instructions; prepare routine observations reports; establish and maintain effective working relationships with others; maintain confidentiality of information in compliance with department regulations; drive passenger vehicles in a safe manner; administer emergency first aid; read and interpret maps.
PHYSICAL/MENTAL REQUIREMENTS
San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions.