Under general supervision, performs responsible analytical and administrative work relative to the operations of the Emergency Medical Services Agency–Health Care Services; and does related or other work as required in accordance with Rule 3, Section 3 of the Civil Service Rules.
CLASS CHARACTERISTICS
An incumbent of this class is responsible for performing analytical and administrative work in the enforcement of applicable County ordinances and contracts, and the monitoring of contract and policy compliance for the Emergency Medical Services Agency–Health Care Services; assists with other agency programs and/or activities as directed. This position receives direction from the Emergency Medical Services Administrator.
TYPICAL DUTIES
Analyzes emergency medical systems information, data and reports to determine compliance with local and state regulations and ordinances; ensures compliance with county ordinances, contracts and other relevant policies related to emergency medical services and pre-hospital care systems.
Researches and analyzes applicable laws, policies, and other regulatory requirements and changes; participates in the development and implementation of policies and procedures for ambulance services and other pre-hospital care provider organizations.
Assists with the drafting of contracts for public and private agencies and providers, including ambulance companies, hospitals, physicians, and other provider agencies.
Processes applications for emergency and non-emergency ambulance service permits; ensures accuracy of information and makes recommendations for approval of permit applications.
Monitors performance, staff and records of ambulance providers; identifies violations of regulatory compliance; investigates reported violations of contracts and protocols by providers; makes corrective action recommendations to the Emergency Medical Services Administrator, including fines and other penalties.
Assists with system-wide quality improvement; reviews proposed changes by emergency medical service providers, including deployment plans and staffing levels; makes recommendations for improvement of services; participates in the development and updating of the emergency medical services plans.
Compiles, analyzes, and prepares a variety of statistical and analytical reports to meet standards and/or regulations; prepares general correspondence; maintains data and records.
Acts as liaison for the County to ambulance and pre-hospital provider agencies and to various committees, attends meetings and provides staff assistance, as directed; may disseminate information to the public; may speak before groups.
MINIMUM QUALIFICATIONS
Education: Graduation from an accredited four-year college or university with a major preferably in health care administration, public health, public administration, business administration, emergency management, public safety or a closely related field.
Experience: Two years of administrative analytical work requiring analysis and interpretation of data, rules and regulations in an emergency services, emergency medical services, public health, or public safety setting.
Substitution #1: A master’s degree in health care administration, public health, business administration, emergency management, public safety or a closely related field from an accredited college or university may be substituted for the one year of experience.
Substitution #2: Additional qualifying experience can substitute for the education on a year-for-year basis up to two years.
License: Possession of a valid California driver’s license.
KNOWLEDGE
Principles of planning, development, organization, and management of emergency medical services; applicable laws, rules and regulations for emergency medical services and ambulance services; methods of research and statistical gathering, analysis and presentation; basic computer operations, including software pertinent to statistical analysis and data collection; basic principles of budgeting, accounting and record keeping; principles and practices of developing, writing and negotiating contracts; project planning, development and implementation.
ABILITY
Apply principles, practices, methods and techniques of public administration, management analysis, and statistics to the gathering, organizing and analysis of data; interpret, explain and apply complex rules and regulations, policies, and contract provisions; negotiate and write contracts; present data in charts, graphs and appropriate forms; utilize computers and office automation equipment; express oneself clearly and concisely, both orally and in writing; prepare comprehensive reports; establish and maintain effective working relationships with a variety of agencies, organizations, and individuals; perform public speaking.
PHYSICAL/MENTAL REQUIREMENTS
Mobility-Frequent operation of a data entry device; repetitive motion; sitting for long periods; occasional standing, walking, pushing, pulling, bending, squatting, driving; Lifting-Frequently 5 pounds or less; occasionally 5 to 30 pounds; Visual-Constant good overall vision and reading/close-up work; read computer screens; frequent color perception and eye/hand coordination; occasional depth perception and peripheral vision; Dexterity-Occasional holding, reaching, grasping, repetitive motion; writing; Hearing/Talking-Frequent hearing normal speech, hearing/talking on the telephone, talking in person; Emotional/Psychological-Frequent decision making, concentration, and public contact/speaking; occasional travel; Special Requirements-May require working weekends/nights/overtime; working alone; Environment-Working in cold, heat, rain; poor ventilation; occasional noise.
San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions.
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