Under general direction, assists in coordinating, managing, and administering the Emergency Medical Services program for San Joaquin County; provides work direction for others; and does related or other work as required.
CLASS CHARACTERISTICS
An employee in this single position class is responsible for assuring the effective delivery of emergency medical services in San Joaquin County; assists with coordinating, managing and administering the programs, functions, and activities of the Emergency Medical Services Agency; and ensuring compliance with related federal, state and county regulations. The position reports to and receives direction from the Emergency Medical Services Administrator. This position may act as the Emergency Medical Services Administrator in their absence.
TYPICAL DUTIES
Assist the EMS Administrator in the development, implementation, operation, administration and evaluation of the EMS agency programs, policies, procedures, and activities.
Assist in coordinating various EMS programs; facilitate and monitor programs objectives; evaluate staffing and service delivery for effectiveness and efficiency; make recommendations regarding staffing issues; participates in performance evaluation, discipline matters, and workload management.
Monitor State and federal laws and regulations and make policy recommendations to ensure program compliance.
Participates in the development and implementation of policies, procedures, and/or directives relevant to establish and maintain operating policies and procedures for the county EMS system participants; oversees and monitors the training and certification programs.
Prepares requests for proposal, negotiates contracts and monitors contract compliance of service providers; provides technical, training and procedural assistance to contractors.
Initiate, develop and write grants; implement and ensure compliance with grant requirements; monitors and expenditures and control procedures.
Assist in planning and administration of EMS activities that includes providing assistance and resources to other county agencies during disaster or multi-casualty incidents; critiques incidents as needed.
Gathers information and data necessary for the study of policies, procedures, organization, operations, services, finances and other related matters; assists in tabulating and charting data; assists in analyzing data gathered by statistical and other techniques.
Represent the agency at meetings of State and local committees; makes presentations; may participate as a member on agency-related committees and boards.
MINIMUM QUALIFICATIONS
Education: Possession of a bachelor’s degree from an accredited college or university with a major in health services administration, public administration, business administration, or a closely related field.
Experience: Three years progressively responsible experience in a supervisory, managerial or administrative capacity in an emergency medical services setting.
Substitution: A master’s degree in health services administration; public administration or business administration may be substituted for one year of the required experience.
License: Possession of a valid California Driver’s License.
KNOWLEDGE
Principles and practices of emergency medical services; federal, state and local laws, regulations and standards relative to emergency medical services; components of the emergency medical services system and related federal, state and local agencies; principles and practices of budgeting, program management, project management, research methods, long-range planning and customer service; principles and practices of effective management and personnel administration; methods of gathering, organizing and presenting data; principles of obtaining and managing grants; language mechanics; principles and practices of public relations
ABILITY
Coordinate and manage a complex agency; supervise and direct the work of technical and administrative staff; formulate short and long-range plans; prepare complex reports, proposals, and presentations; develop and implement programs; analyze and evaluate emergency care services; solve complex problems; prepare financial and statistical records; interpret and apply complex technical and legal material; communicate effectively with others, both orally and in writing; make presentations to groups; establish and maintain effective working relationships with a wide variety of public and private officials and the general public; effectively represent the department in meetings, conferences, and other official contacts.
PHYSICAL/MENTAL REQUIREMENTS
Mobility— operation of a data entry device; repetitive motion; sitting, standing, walking for extended periods of time; driving; occasional pushing, pulling, bending, squatting, climbing; Lifting—frequently 5 pounds or less; occasionally 5 to 30 pounds; Visual—constant good overall vision and reading/close-up work; read computer screens; frequent color perception and use of eye/hand coordination; occasional use of depth perception and peripheral vision; Dexterity---reaching; grasping; repetitive motion; writing; Hearing/Talking—frequent hearing of normal speech, hearing/talking on the telephone, talking in person; Emotional/Psychological—frequent decision making, concentration, and public contact; public speaking; deal with emergency situations, exposure to trauma, grief, death; heights; occasional exposure to hazardous materials; Special Requirements--may require working weekends/nights; working alone; Environmental—working in cold, heat, rain; poor ventilation.
San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions.
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