Geographic Information Systems Program Manager (#RI4006)
$62.28-$75.71 Hourly / $10,795.73-$13,122.28 Monthly / $129,548.80-$157,467.38 Yearly

Under administrative direction, plans, develops and implements a Countywide geographic information systems program; coordinates GIS program development with other County departments, divisions and external agencies; and performs other work as required in accordance with Rule 3, Section 3 of the Civil Service Rules.

An incumbent of this class provides overall management and coordination of the countywide geographic information systems program. Duties include staff supervision/direction/development, coordination with internal and external agencies, budgetary control, program strategic planning and a full-range of related management responsibilities. This class can be distinguished from other information systems-related management classes by its relatively limited focus on geographic information system applications, issues and activities.

• Assumes management responsibility for planning, developing and implementing a County-wide geographic information systems program that serves the needs of all County departments. 
• Develops, recommends and implements geographic information system program goals, objectives, policies and priorities; recommends and administers policies and procedures. 
• Monitors and evaluates the efficiency and effectiveness of program operational methods and procedures; recommends, within County and department policy, appropriate service and staffing levels. 
• Plans, directs, coordinates and reviews the work plan for assigned professional and technical staff; assigns work activities, projects and programs; reviews and evaluates work products, methods and procedures; meets with staff to identify and resolve problems. 
• Reviews, investigates, evaluates and selects new geographic information systems technologies for current and future business needs including systems and network equipment, hardware and software; serves as technical resource for County departments on assessing and evaluating potential geographic information system program development within individual departments. 
• Prepares service, equipment and software requests; writes specifications; evaluates bids received and selects vendors; monitors performance of equipment and contracted services to ensure compliance with standards. 
• Serves as technical resource or project manager on geographic information system projects; reviews and approves project plans for technology enhancements or new products and services; analyzes client geographic information system needs; recommends solutions and appropriate technology; designs project and resource plans and schedules; develops proposals using cost/benefit analyses; coordinates the installation and evaluation of proposed hardware and software to ensure compatibility with existing systems; coordinates programming activities; controls, monitors and reports budget expenditures; directs members of the project team; resolves difficult and complex technology issues through effective utilization of department technical staff and use of vendor contracts; provides written reports and presentations on project status; ensures compliance with budget and project goals and objectives. 
• Develops and administers GIS program system security strategy, policies and procedures for network availability and related services; ensures compliance with County and mandated standards. 
• Manages network operations to resolve performance and capacity issues; develops, plans and implements new technologies and data communications services to satisfy capacity and performance requirements. 
• Selects, trains, motivates and evaluates assigned professional and technical staff; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline procedures. 
• Oversees and participates in the development and administration of the geographic information system program budget; participates in the forecast of funds needed for staffing, equipment, materials and supplies; monitors and approves expenditures; implements adjustments. 
• Serves as representative on a variety of geographic information systems related committees; prepares and presents staff reports and other necessary correspondence.

Note: Incumbents who, at the time that Classification Study #01-22 is adopted by the Board of Supervisors, occupy full-time Civil Service positions reclassified to this class by the study, shall be deemed to meet the requirements listed below.

Education: A Bachelor’s degree from an accredited college or university with major course work in geography, geographic information systems, computer science, information systems, economics, engineering, architecture, environmental science, mathematics, business administration, or a related field.

Experience: Five years of increasingly responsible professional analytical geographic information systems program experience including two years in a supervisory capacity.

Operations, services and activities of a comprehensive geographic information system program including network, systems and applications development; concepts, principles, practices and operational characteristics of emerging technologies in geographic information systems; operational characteristics and capabilities of multiple operating systems, platforms, environments, hardware and software; methods and techniques of evaluating client geographic information system requirements; methods and techniques of managing network systems performance and capacity; principles and practices of project management; principles and practices of system testing, analysis and security administration; methods and techniques of contract negotiation and administration; advanced methods and techniques of evaluating systems hardware and software; principles and practices of budget preparation and administration; principles of supervision, training and performance evaluation; pertinent Federal, State and local laws, codes and regulations.

Oversee and participate in the management of a County-wide geographic information systems program; oversee, direct and coordinate the work of lower level staff; select, supervise, train and evaluate staff; apply highly complex technical principles and concepts to develop geographic information system solutions; plan, organize and manage geographic information system projects and programs; research and evaluate new technology; serve as project manager on large scale complex projects; serve as technical resource for GIS related issues; recommend, develop, implement and maintain information technology standards and processes including disaster recovery, network availability and security programs; participate in the development and administration of program goals, objectives and procedures; prepare and administer program budgets; prepare clear and concise technical and administrative reports; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work.

Mobility-Frequent use of data entry devices; frequent sitting, standing or walking for long periods; occasional pushing/pulling, bending, squatting and crawling; driving; Lifting-Frequently 5-30 pounds; occasionally 70 pounds or less; Vision-Constant use of good overall vision; frequent reading/close-up work; occasional color, depth and peripheral vision; Dexterity-Frequent repetitive motion; frequent writing; frequent grasping, holding, reaching; Hearing/Talking-Frequent talking/hearing in person and on the telephone; Emotional/Psychological-Frequent decision making and concentration; frequent public contact; occasional working alone, working nights and traveling; Environmental-Frequent exposure to noise.