Under general direction, assists in all phases of the
administration of Mary Graham Children’s Shelter; acts in the absence of the
Director; and does related work as required in accordance with Rule 3, Section
3 of the Civil Service Rules.
CLASS CHARACTERISTICS
This single-position class assists in managing, planning, and developing
programs for the Mary Graham Children’s Shelter, the County’s 24-hour
residential facility for emergency care of abused and neglected children. This includes managing the work of employees
who provide direct care and supervision of children brought to the
Shelter.
This class is distinguished from the class of Shelter Supervisor
II by its managerial-level responsibilities, including oversight of day-to-day Shelter
operations, and its role as the assistant to the Director. It is distinguished
from the Director – Mary Graham Children’s Shelter because the Director has
responsibility for the overall operation of the Shelter.
TYPICAL DUTIES
Supervises personnel, including subordinate supervisors, in the daily operations, programs and activities of the children’s shelter and satellite programs.
Assists the Director in recruiting, hiring, assigning, delegating, supervising, and evaluating Shelter staff; plans and conducts staff meetings; directs and develops staff orientations and staff development training programs.
Communicates and collaborates with other service providers; nurtures working relationships with community groups and volunteer organizations on behalf of the Director; assists in developing and coordinating community involvement programs involving direct and indirect services; meets and confers with individuals and groups interested in the Shelter programs.
Directs staff members in developing programs designed to meet the needs of children of various ages.
Maintains liaison with officials of the schools attended by the children, social service case workers, Child Welfare supervisors, Mental Health clinicians and consultants, and Public Health personnel, regarding information affecting the problems and adjustment of children in the Shelter.
Supervises and assists in the admission and release of children.
Provides direction and assistance to Shelter Counselors regarding the safety and supervision of children with special needs; in emergency situations, may counsel children.
Prepares correspondence and reports; assists in preparing budget reports.
Assists the Director in continuously evaluating and revising therapeutic and child care programs utilized at the Shelter, including the Merit Rating System, behavior awards program, and individual and group counseling program.
MINIMUM QUALIFICATIONS
EITHER PATTERN I
Experience: Three years as a Shelter
Supervisor I in San Joaquin County.
OR PATTERN II
Experience: One year as a Shelter Supervisor II in San
Joaquin County.
OR PATTERN III
Education: Graduation from an accredited four-year
college or university with a major in the social or behavioral sciences,
business or public administration, or a closely related field.
Experience: Five years performing
social services work for children and their families, including at least three
years as a supervisor.
Substitutions: 1) A master’s
degree in social work, psychology, sociology, criminal justice, child development,
public administration, business administration or a related field may be
substituted for one year of the required non-supervisory social work
experience; OR 2) experience performing social services work for adults may be
substituted, on a year-for-year basis, for up to two years of the required non-supervisory
children’s social work experience; OR 3) experience performing
professional personnel, fiscal, or similar administrative duties in a shelter,
group home, or similar residential setting may be substituted, on a
year-for-year basis, for up to two years of the required non-supervisory
children’s social services work experience; AND 4) one year of
experience supervising personnel, fiscal, or related administrative
staff and functions in a shelter, group home, or similar residential setting
may be substituted for one year of the required supervisory experience.
AND FOR ALL PATTERNS
License: Possession of a valid California driver’s
license.
Certificates: Must become certified in Basic First Aid and
Cardiopulmonary Resuscitation (CPR) within the first six months of employment
and maintain such certification during employment.
Special Requirement: Must pass fingerprinting
and/or other background processes as required by State law.
KNOWLEDGE
Growth, development, problems, and needs of children; methods and techniques employed in the counseling of children; the applicable laws governing the care and custody of dependent and neglected children; principles, practices, and methods applied in the administration of a dependent child facility program, including coaching, counseling and progressive discipline; basic medical terminology, childhood illnesses and health assessment methods/techniques; signs of child abuse and neglect; special needs, problems, and concerns of at-risk children, including substance abuse exposed infants, stages of child development; child behavior modification techniques; community resources and referral agencies for children; basic principles and practices of record keeping; methods and techniques of budget development and administration; modern office equipment including personal computers and related hardware and software applications.
ABILITY
Plan organize, and effectuate a program of basic care and activities for children of various age groups; understand the problems, needs, and behavior of children and adults; establish and maintain rapport with children; prepare clear and concise reports; plan, assign, and supervise the work of subordinate personnel; develop and administer budget accounts; develop, interpret, and apply policies, procedures, rules and regulations governing residential facilities for children; use and operate modern office equipment including personal computer and related hardware and software applications to create records and generate reports; communicate effectively both orally and in writing; effectively represent the Shelter on behalf of the Director before various local, regional, state and federal agencies, as well as in public meetings with the local community; direct, supervise and evaluate the work of employees; plan, evaluate and develop current and long term programs; establish and maintain effective working relationships with the public, governmental agencies and County departments.
PHYSICAL/MENTAL REQUIREMENTS
Mobility – Frequent walking, standing, driving, climbing stairs, and sitting for long periods. Occasional operation of key boards, pushing, pulling and bending. Lifting – Occasionally able to lift 5 – 70 pounds. Vision – Constant use of good overall vision and eye/hand coordination; occasional reading/close-up work, and constant field of vision/peripheral, depth and color perception. Dexterity – frequent writing and repetitive motion. Hearing/Talking – Constant use of hearing on telephone, normal speech, talking in person; and occasional hearing of faint sounds and talking over public address system; Emotional/Psychological – Constant concentration and decision making; frequent public contact and dealing with emergency situations; frequent exposure to hazardous materials, trauma, grief and death; occasional working overtime and weekends. Environmental - Constant exposure to noise, frequent exposure to dirt, dust, fumes, cold, heat, or poor ventilation.
San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions.
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