Security Manager (#RP0405)
$26.77-$32.54 Hourly / $4,640.32-$5,640.34 Monthly / $55,683.90-$67,684.13 Yearly

Under administrative direction performs responsible supervisory functions and coordinates the activities of the Security department of the Department of Health Care Services including personnel, equipment, procedures and other functions of the department; and does other or related work as required in accordance with Rule 3, Section 3 of the Civil Service Rules.

This is the management level class in the Security Office series. An incumbent in this class plans, organizes and directs security operations in the Department of Health Care Services and its facilities. Incumbents are responsible for enforcing strict security regulations. Duties require exercising prompt judgment in coping with problems of the public and staff. Work is reviewed by a superior through periodic inspection of operations and conferences on policy and procedural changes. Incumbents must possess the ability to relate positively with persons from differing ethnic, economic, and social backgrounds by maintaining a courteous and helpful attitude when dealing with the public and staff. Direction is received from senior administrative staff.

• Plans, develops, implements and directs security programs appropriate to the needs of the Department of Health Care Services; evaluates system and recommends changes to meet existing needs.
• Develops, interprets and applies policies and procedures for security operations; establishes, implements and maintains quality control standards for all phases of the security program.
• Selects, assigns, orients, trains, supervises, schedules and evaluates the daily work of Security Officers; recommends disciplinary actions as appropriate.
• Prepares department budget; reviews and evaluates staffing, space and equipment needs; develops monthly crime statistics reports; writes articles for quarterly security newsletter.
• Confers with administrative staff on security operations, budget, personnel and staffing issues; confers with other County staff regarding quality of operation and methods of improvement.
• Maintains security and safety of buildings, supplies and equipment; protects employees, clients and other members of the public in the facility or on the grounds.
• Maintains radio communication with officers on patrol; monitors closed circuit television monitors, DSX Access Control System, and fire panel; maintains all confidential employee information in DSX system.
• Investigates complaints and reports of crime; interrogates suspects and witnesses; searches for and preserves evidence; makes recommendations to Administration for further action; gathers incident reports, Quality Improvement reports, Safety Committee reports; adheres to requirements of accrediting agencies.
• Attends meetings and participates on committees as assigned; provides orientation to the Security Program to new agency employees.

Principles and practices of administration; budget preparation and supervision; security systems; accounting principles; operation of a two-way radio communication system; buildings and grounds security procedures; building safety, personal safety and fire protection procedures; basic public relations; applicable codes and regulations; departmental policies and procedures pertaining to security activities’ professional ethics; officer safety; crime investigation skills.

Possess good public relations skills; plan, administer and direct the activities of the division operations; assign, train, supervise and evaluate staff and their performance; operate a personal computer; prepare and implement budget and fiscal controls; conduct cost studies and analyze the most economical purchase of supplies and equipment; prepare correspondence and reports; establish and maintain effective working relationships with patients, clients and other members of the Department of Health Care Services staff and visitors; communicate effectively orally and in writing; function as a liaison between the Department of Health Care Services facilities and local law enforcement agencies; practice and require of staff excellent customer relations.

Mobility-Frequent sitting, standing, walking, bending/squatting, driving and stair climbing; occasional standing for long periods; Lifting-Occasional lifting of over 70 pounds, restraining, lifting, turning of heavy objects or people; Vision-Frequent reading and close up work; constant use of overall vision, color perception, hand/eye coordination, depth perception and peripheral vision; Dexterity-Frequent holding, reaching, grasping, repetitive motion and writing; Hearing/Talking-Frequent necessity to hear faint sounds; constant necessity to hear normal speech, hearing and talking on the telephone and radio, talking in person; Emotional/Psychological-Frequent exposure to trauma, grief and death; constant exposure to emergency situations, public contact, decision making, concentration, working alone and working nights and weekends; Environmental Conditions-Frequent exposure to noise, dirt, dust, smoke, fumes, poor ventilation, cold and heat; occasional working weekend/nights or evenings.