Under general supervision, performs varied case management work for inmates in the San Joaquin County Custody Division; and does related or other work as required in accordance with Rule 3, Section 3 of the Civil Service Rules.
An employee in this single position class is responsible for providing various case management duties for inmates in a variety of custody settings within the San Joaquin County Sheriff's Office.
Reviews, evaluates, and responds to requests for services for inmates received by Housing Officers, Education and General Library staff; Administrative Staff, family members, and other agencies such as Public Defender, Child Protective Services, Human Services Agency, Religious Community, Medical, Hospital, and Institutional staff.
Conducts one-to-one on site visits with inmates in South Jail, Jail Core and Honor Farm; interview inmates to assess individual requests for services; researches, evaluates, and develops a realistic plan to meet to inmates requests.
Links inmates with the appropriate services; acts as a community resource to provide inmate/family with information regarding services and program availability; coordinates service plan with supervisor, housing officer, family, and other agencies if necessary.
Attends and participates in staff meetings and training seminars; assists in the recruitment of volunteers; may facilitate volunteer workshops.
Maintains case records, reports, and correspondence; prepares and maintains database of inmate issues.
License: Valid California Class C driver's license.
Education: Bachelor's degree from an accredited college or university with a major in social or behavioral sciences, criminal justice, or related field.
Experience: One year of experience in a custody setting providing counseling or social services to inmates or the equivalent of one year of an intensive internship in a custody setting providing services to inmates.
Substitution: One year of experience in a custody setting providing services to inmates may substitute for the required education on a year for year basis to a maximum of two years.
Principles and techniques of social casework; principles of interviewing; principles of report writing; community resources for inmates and inmate families; basic principles of human behavior; multi-cultural familiarity.
Assess inmates' needs; establish rapport with inmates and inmate family members; apply casework skills and knowledge to meet goals; understand relevant laws, rules and regulations as they pertain to a custody environment; communicate effectively orally, and in writing; follow custody policies and procedures; establish and maintain effective working relationships with others.
Mobility Requirements-Operating a keyboard; Visual Requirements-Overall vision; reading and close-up work; Dexterity Requirement-Writing; Hearing/Talking Requirements-Hearing normal speech; hearing on telephone or radio; talking in person; talking on telephone; Emergency/Psychological Factors-Emergency situations; public contact; decision making; working alone, working nights and weekends.
Special Requirements-Candidate must pass a comprehensive background investigation prior to employment with the San Joaquin County Sheriff’s Office.