Mental Health Outreach Worker Trainee (#RS2050)
$17.77-$21.60 Hourly / $3,080.56-$3,744.44 Monthly / $36,966.79-$44,933.36 Yearly

Under immediate supervision, learns to implement community behavioral health consumer services; and performs related or other work as required in accordance with Rule 3, Section 3 of the Civil Service Rules.

This is the entry level class in the Behavioral Health Outreach Worker series designed for the employment of behavioral health consumers or their family members. Incumbents are closely supervised and learn to assist in the provision of a wide variety of community behavioral health services. As work skills are demonstrated, duties are performed more independently.

• Learns about and assists various behavioral health professional and paraprofessional staff in the provision of a wide variety of community behavioral health services.
• Learns about and assists with in teaching basic behavioral health and coping skills to clients and families, particularly in areas of utilizing the resources of the children's, adult and older adult systems of care; may assist in teaching basic behavioral health concepts of support, relationships, crisis management, medication management, vocational involvement and related areas.
• Assists in providing outreach to locate persons who may need additional support and services to maintain and develop optimal functioning in the community; may assist in providing follow-up counseling as to treatment options and resources available; learns to make referrals as appropriate.
• Assists in interviewing clients, gathering and assembling related information and preparing reports; maintain appropriate records and files. May obtain information from clients on non-clinical intake forms.
• Assists in development of programs and delivery of services for behavioral health consumers; learns to provide information and counseling regarding rights, complaint and grievance procedures, and advocacy.
• Assists in providing basic community behavioral health education to consumers, family groups, community groups, and interested persons.
• May be required to perform basic housekeeping and maintenance tasks while caring for and assisting clients.

Special Requirements: Must self-identify as an individual with lived experience of the recovery process related to mental illness or substance use disorder either through personal experience or as a care giver or family member.

Basic individual and community behavioral health needs and problems; behavioral health organizations and resources; basic principles of human behavior; basic report writing, data gathering and record keeping practices; basic interviewing principles and practices.

Fluently speak, read and write the English language; learn a wide variety of behavioral health programs and procedures; understand and follow technical written and oral-directions; understand and work effectively with diverse cultural and ethnic groups; work with individuals with severe and persistent behavioral health problems; learn to make verbal presentations to highly diverse community groups; establish and maintain effective working relationship with staff, clients and the general public; learn basic principles of teaching or counseling.

Mobility-Constant walking; frequent operating of keyboard, standing for long periods, pushing/pulling, bending/squatting, climbing stairs; Visual-Frequent overall vision, reading/close-up work; Dexterity-Constant holding, writing; frequent repetitive motion; Hearing/Talking-Constant hearing of normal speech, hearing on the telephone, constant talking in person and talking on the telephone; Emotional/Psychological-Constant public contact, decision making and concentration.