Social Worker Supervisor (#RS3005)
$36.39-$44.24 Hourly / $6,308.35-$7,667.84 Monthly / $75,700.29-$92,014.18 Yearly

Under general direction, supervises bachelor level social workers and other subordinate staff in the delivery of social services; participates in the development and review of service programs within the assigned department; performs related work as required in accordance with Rule 3, Section 3, of the Civil Service Rules.

The Social Worker Supervisor is the supervisory level in the Social Worker series.  An employee in this class, following specific administrative guidelines, supervises and trains Social Workers and Senior Social Workers, and participates in establishing and maintaining effective social service programs, policies, and procedures for the department to which assigned. This class is distinguished from the journey level class of Senior Social Worker in that employees of the latter class provide direct social work services to clients.  It is distinguished from the Social Worker Supervisor I-II in that those classifications are allocated within the Human Services Agency and is further distinguished from Social Worker Supervisor II in that the latter supervises units of master’s level caseworkers.

• Plans, assigns, and reviews the work of a group of social workers engaged in providing social services and related functions; instructs new workers in procedures and techniques of interviewing, case recording, conducting assessments and evaluations, and developing service plans. 
• Deals with client complaints regarding services; refers problems to other agency staff as appropriate. Participates in establishing and maintaining effective social service programs; assists in assessing service needs of the community; evaluates effectiveness of social service programs; and recommends appropriate changes on behalf of assigned department or program. 
• Assists in developing, seeking out and/or collaborating with community resources. Analyzes and interprets social service regulations, policies, procedures and contracts; reviews cases to ascertain conformance with legal and procedural standards; and serves as information resources person for other staff members regarding specific services.
• Explains departmental functions and goals to community groups, local government officials, and other agency representatives; researches and answers public inquiries and complaints; interprets the scope and limitations of departmental programs to recipients and other interested parties; and/or ensures that individuals entitled to services are made aware of service programs.
• Evaluates the effectiveness of policies and procedures. Coordinates social service programs with other involved agencies, departments, and individuals to insure effective delivery of services; participates in developing uniform guidelines and procedures.
• Reviews and develops interagency agreements relating to the provision of services for approval by administration.
• Develops and participates in outreach, staff training, and public information of a specific program area. 
• Directs research studies and prepares reports. Enters and retrieves information from computer applications and software; assists with training and problem solving for social workers.

Principles and techniques of supervision, training, and casework consultation; basic human behavior; social work theories, principles, and casework techniques; interviewing techniques; social and economic needs of the service population; basic management principles; the function of public social service agencies and the principles of public social service administration; principles, methods, and resources in the field of public health, mental hygiene, education, correction, and rehabilitation as related to public social service; principles of community organization; resources available in the community for referral or utilization in social service programs; and applicable laws, rules, and regulations.

Communicate orally with a wide variety of people; read and understand technical social work material; interpret and apply rules, regulations, policies and procedures; analyze situations and make decisions; plan, organize, and prioritize; classify case problems and evaluate the effectiveness of effort in solving problems; analyze a situation accurately and adopt an effective course of action; express oneself clearly and concisely in writing; relate to clients; evaluate workers’ performance; apply effective interpersonal skills; develop and maintain cooperative relationships with community groups and resource agencies; and operate a computer.

Mobility - frequent operation of computers; repetitive motion; sitting for extended periods; walking; occasional driving may be required; Lifting – ability to frequently lift 5 pounds or less; occasionally 5 to 60 pounds; Vision - constant good overall vision and reading/close-up work; frequent color perception and use of eye/hand coordination; occasional use of depth perception and peripheral vision; Dexterity - normal dexterity with frequent writing and repetitive motions; Hearing/Talking - frequent hearing and talking on the telephone and in person; Emotional/Psychological - constant public contact, decision making and concentration, frequently working alone; exposure to trauma, grief, and death; occasional exposure to noise; emergency situations; Special Requirements – some assignments may require occasional weekends/nights, overtime, and/or travel.

San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions.