Under direction of the Community Services Coordinator, the Community Social Services Director, assists in the administration of a Community Center and its programs; and does related or other work as required in accordance with Rule 3 of the Civil Service Rules.
CLASS CHARACTERISTICS
An employee in this class is assigned to manage a community service center, monitoring and implementing social service programs, which serve the general public.
TYPICAL DUTIES
Implements of policies for a Community Center; assists in the developing of a Center self-sufficiency Programs; coordinates and directs the implementation of Community Center social service programs.
Reviews program proposals received from subordinate staff members; makes recommendations regarding proposals; organizes and conducts community participation workshops to evaluate grant funding criteria and propose program objectives.
Prepares monthly attendance revenue and service reports; maintains related records; prepares clear concise reports, correspondence and other written materials as related to personnel and program services.
Manages, directs and coordinates the work of staff assigned to work at Community Center; schedules staff to maintain facility control; and provides full scope of supervisory responsibility to all Community Center staff.
Develops goals, objectives, procedures and work standards for all community center staff; provides technical assistance to staff; evaluates staff performance, identifies problem areas and directs remedial actions to be taken.
Responds to public inquiries and complaints related to recreation and community social service programs; investigates complaints and recommends corrective action as necessary to resolve complaints
Conducts recreation and social service needs assessment to evaluate existing programs for effectiveness; makes recommendations for improvements or modifications to enhance existing programs.
Insures compliance with Federal, State, and local policies, laws and regulations applicable to administering community social services program.
Establishes collaborative working relationships with Community Center Advisory Board, partnerships with other agencies and governmental institutions, for the purpose of organizing, assisting and conducting programs that benefit groups, neighborhoods, families, and individuals in need of services.
Participates in the selection of staff; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline procedures.
MINIMUM QUALIFICATIONS
License: Possession of a valid California Class C Diver’s License.
Special Requirement: Must submit to fingerprinting as mandated by State law. Possession of, or ability to obtain, a current CPR Certificate. May be required to work evenings, weekends and/or other hours as needed.
EITHER PATTERN I
Education: A Master’s Degree in recreation, social science, public or business administration or a related field.
OR PATTERN II
Education: Bachelor’s Degree from a four-year accredited college or university with major course work in recreation, social science, public or business administration or a closely related field.
Experience: One year of experience in a community service, social service or government agency, which involved extensive public contact.
OR PATTERN III
Education: 60 semester units from an accredited college or university with major course work in recreation, social science, public or business administration or a closely related field.
Experience: Three years of experience in a community service, social service, or government agency, which involved extensive public contact.
Substitution: Applicants in a Bachelor’s Degree Program with major course work in recreation, social science, public or business administration, or related field; and exceed 60 semester units may substitute required experience with education on a year-for-year basis for a maximum of one (1) year.
Note: The education and experience requirements will be waived for persons employed by San Joaquin County for at least two years as a Community Center Director at the time of adoption of this class specification.
KNOWLEDGE
General goals and purposes of community social service programs; community social service program resources; basic principles of supervision, organization, administration and management; basic principles of group dynamics; human relations; basic math; record keeping techniques; safety practices and procedures related to the work; principles practices and procedures utilized in administering community service programs.
ABILITY
Supervise and direct and train staff; plan, organize and implement projects; gather and analyze data; understand data; understand oral and written instructions; speak and write effectively; follow oral and written instructions; work independently and with committees and task group; prepare and present program proposals; establish and maintain cooperative working relationships with agency staff and general public; communicate effectively, both verbally and in writing, with persons from diverse social and cultural backgrounds.
PHYSICAL/MENTAL REQUIREMENTS
Mobility-Occasional operation of key boards; occasional sitting and standing for long period; frequent walking; occasional pushing/pulling, bending/squatting; occasional driving; occasional climbing ladders, running and crawling; Lifting-Frequently 30 pounds or less; occasional 70+ pounds and restraining, lifting/turning of heavy objects or people; Vision-Corrected; constant use of vision; frequent reading and close up work; normal hand-eye coordination; Dexterity-Normal dexterity with frequent writing and repetitive motion; Hearing/Talking-Constant to frequent use of hearing and speech on telephone and in person; Emotional/Psychological-Occasional emergency situations and exposure to grief; constant public contact; frequent decision making; occasional exposure to heights; Special Conditions-May require occasional overtime, weekend or evening work; frequent exposure to loud sounds and outdoors.
San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions.
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