This is a temporary/part-time class utilized in the Human Services Agency. Under immediate supervision, an incumbent performs various basic support tasks for one or more social service programs; and does related or other work as required.
CLASS CHARACTERISTICS
An employee in this class performs a variety of basic program support tasks in different areas within the Human Services Agency. Incumbents may participate in a broad range of activities working with the general public at a community service center, or may work in a specialized program that serves a specific population, i.e., youth or seniors. Assignments typically involve activities that provide educational, recreational, and/or cultural social services, though incumbents may also assist with routine clerical, custodial or manual labor tasks as needed.
TYPICAL DUTIES
Assists with developing, organizing and implementing educational, recreational, cultural and/or other social programs for youth, adults and/or seniors in a variety of settings; plans, leads and directs activities that may include arts, crafts, music, sports, and/or social events.
May assist with meal preparation and delivery; may help distribute food products and other commodities; may clean and/or prepare facilities before and/or after use.
Helps assure and monitor the safety and well being of program participants; helps enforce rules and regulations as they apply to program activities.
Helps prepare program proposals, recommend activities and develop schedules; determines and secures program equipment/supplies needed based on numbers of participants.
May plan, organize, coordinate and/or oversee field trips; may drive a van or other vehicle as needed to pick up supplies and/or transfer program participants to center sponsored activities.
Answers questions from program participants and community members regarding program goals, policies and activities.
Maintains records; completes forms and documents; may answer phones and provide general reception; may attend meetings; may participate in and/or oversee computer-training activities.
MINIMUM QUALIFICATIONS
License: Possession of a valid California Driver’s License, if required by the nature of the assignment.
Experience: Six months of paid or volunteer experience as a program leader, counselor, teacher, or assistant working with groups in an educational, recreational, cultural or other social program.
Substitution: Completion of 30 semester units at an accredited college or university, including at least six semester units in the social or behavioral sciences, may substitute for the above-required experience.
Note: Volunteer hours will be accepted only if: 1) the volunteer experience is documented on letterhead from the organization where it was obtained; 2) the documentation includes dates, number of hours worked and duties performed; and 3) the experience was obtained within the last 10 years.
Special Requirements: If required by State law or other regulations: 1) must be at least 18 years of age; and 2) must submit to fingerprinting or other security checks.
KNOWLEDGE
Basic human relations and group dynamics; basic methods and procedures for managing groups; basic office procedures, including basic computer operations; basic principles and practices of public relations; basic group safety practices and procedures; basic first aid; basic principles of human behavior.
ABILITY
Plan, organize and carry out simple educational, recreational, cultural and social program activities; understand and follow oral and written directions; deal effectively with the public; perform basic clerical activities, including basic operation of a computer; oversee and manage group activities; be calm and decisive, even in difficult situations; establish and maintain effective working relationships with others; communicate effectively orally and in writing.
PHYSICAL/MENTAL REQUIREMENTS
Mobility-Constant walking; frequent standing, bending/squatting and pushing pulling; occasional driving, sitting for long periods, climbing stairs, crawling, running and keyboard operation; Lifting-Ability to occasionally lift up to 70 pounds; Vision-Constant eye-hand coordination and good overall vision; occasional reading and close-up work, color/depth perception and peripheral vision; Dexterity-Frequent reaching, holding and gripping; occasional writing, repetitive motion; Hearing/Talking-Constant hearing normal speech and talking in person; occasional talking on the telephone and/or radio; Emotional/Special Conditions-Constant public contact, decision making and concentration; occasional exposure to trauma, grief and outdoor conditions; occasional working weekends, overtime and/or irregular hours.
San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions.