Quality Improvement Coordinator

Theory, techniques, tools, and practices of quality and performance improvement; principles of the Nurse Practice Act and the nursing process; basic supervision; leadership skills; safety principles and practices; applicable Federal and State laws and regulatory and accreditation standards; statistical and reporting techniques.

Supervise and participate effectively in performance improvement processes; capture, analyze and report quality improvement data; communicate effectively orally and in writing; follow oral and written instructions of a technical and professional nature; establish and maintain effective working relationships with others; establish and maintain effective customer service; maintain accurate records and prepare reports; set priorities; work accurately under pressure; interpret policies and procedures; teach quality improvement tools; develop basic teaching plans and teach classes; provide and promote a positive learning environment.

Mobility-Frequent operating keyboard, sitting for long periods, walking; occasional standing for long periods, pushing/pulling, bending/squatting; Frequency of Lifting-Frequent lifting of 5 pounds or less; occasional lifting of 5 to 30 pounds; Visual Requirements-Constant overall vision; frequent eye/hand coordination, reading/close-up work; occasional color perception, depth perception and field of vision/peripheral; Dexterity-Occasional holding, reaching, grasping, repetitive motion, writing; Hearing/Talking-Frequent hearing normal speech, hearing on the telephone, talking in person, talking on the telephone; occasional hearing faint sounds, talking over public address; Emotional/Psychological Factors-Frequent public contact, decision making, concentration; occasional emergency situations, exposure to trauma, grief, death, working alone, overtime/travel; Environmental Conditions-Occasional exposure to noise, dirt, dust, smoke, fumes, poor ventilation, cold, heat (indoor), cold, heat, rain (outdoor).

Health Insurance:  San Joaquin County provides full-time employees and part-time employees eligible for benefits with a choice of three health plans:  a Kaiser Plan, a Select Plan, and a Premier Plan.  There is no cost for employee only coverage in the Kaiser and Select Plans.  Dependent coverage is available for all plans, with the employee paying a portion of the premiums.

Dental Insurance:  The County provides employees with a choice of two dental plans:  Delta Dental and Pacific Union Dental.  There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense.

Vision Insurance:  The County provides vision coverage through Vision Service Plan (VSP).  There is no cost for employee only coverage; dependent coverage is available at the employee’s expense.

For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Benefits.

Life Insurance:  The County provides eligible employees with life insurance coverage as follows:

1 but less than 3 years of continuous service:                   $1,000
3 but less than 5 years of continuous service:                   $3,000
5 but less than 10 years of continuous service:                 $5,000
10 years of continuous service or more:                           $10,000

Employees may purchase additional term life insurance up to a maximum of $200,000 at the group rate.

125 Flexible Benefits Plan:  This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2080 annual limit); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit).

Retirement Plan:  Employees of the County are covered by the County Retirement Act of 1937.  Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information.  NOTE:  If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance.

Deferred Compensation:  The County maintains a deferred compensation plan under Section 457 of the IRS code.  You may annually contribute $16,500 or 100% of your includible compensation, whichever is less.  Individuals age 50 or older may contribute to their plan, up to $22,000.

Vacation:  Maximum earned vacation is 15 days each year up to 10 years; 20 days after 10 years; and 23 days after 20 years.  Accrual rate is prorated for part-time employees eligible for benefits.

Holiday:  14 paid holidays per year.

Educational Leave:  Each fiscal year, department heads grant 40 hours to full-time employees or 24 hours to part-time employees eligible for benefits of educational leave that are not carried beyond the end of the fiscal year.

Sick Leave:  12 working days of sick leave annually with unlimited accumulation.  Sick leave incentive: An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one-half of the cumulative amount that the employee is eligible to accrue.  The employee must also be on payroll during the entire calendar year.

Bereavement Leave:  3 days of paid leave for the death of an immediate family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child.

Merit Salary Increase:  New employees will receive the starting salary, which is the first step of the salary range.  After employees serve 52 weeks (2080 hours) on each step of the range (1840 hours for part-time employees), they are eligible for a merit increase to the next step. 

Standby Pay:  Employees designated by appointing authority to be in standby status is compensated at 20% of their regular hourly rate.

License/Certificate Fees:  The County provides reimbursement for specific classifications under the CNA MOU for fees required to renew State required license/certification.  Fees associated with initial license/certification will not be covered.

Pre-Employment Physical Exam:  If required, will be conducted at San Joaquin County General Hospital at no cost to the employee.

Job Sharing:  Any regular, permanent full-time employee may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources.

Educational Reimbursement Program:  The County offers an Educational Reimbursement Program.  Eligible employees (civil service and part-time eligible for benefits) may be reimbursed for career-related course work taken on the employee’s own time up to $450 per fiscal year; up to $900 per fiscal year for enrollment in an approved degree program.

Parking Supplemental Downtown Stockton:  The County contributes up to $17 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area.

School Activities:  Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities.

Applicants who meet the minimum qualifications will go through the following examination process:

• Written Exam: The civil service written exam is a multiple choice format.  If the written exam is administered alone, it will be 100% of the overall score.  Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list.
   
• Oral Exam:   The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise.   The oral exam selection process is not a hiring interview.   A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list.  Top candidates from the eligible list are referred for hiring interviews.  If the oral exam is administered alone, it will be 100% of the overall score.  Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. 
   
• Written & Oral Exam:  If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement.  Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list.
   
• Rate-out:  A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. 

 Note:  The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points.

Testing Accommodation:  Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date.   

Veteran’s Points:  Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service.  Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration.  Note:  A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination.

Apply Online:       

www.sjgov.org/hr

By mail or in person:  

San Joaquin County Human Resources

44 N. San Joaquin Street Suite 330

Stockton, Ca 95202                                  

Office hours:               
Monday – Friday 8:00 am to 5:00 pm; excluding holidays.

Phone:  (209) 468-3370 

Job Line:

For current employment opportunities please call our 24-hour job line at (209) 468-3377. 

When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. (The County assumes no responsibility for mailed applications which are not received by the Human Resources Division).  

San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees.

Equal Opportunity Employer:  San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation.  For more information go to www.sjgov.org/eeo.