Behavioral Health Outreach Coordinator

This examination is being given to fill one (1) vacancy in the Behavioral Health Services Department and to establish an eligible list to fill future vacancies. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline.

• Coordinates behavioral health consumer or family member, with one or more County programs to provide peer support and recovery-oriented services; represents behavioral health consumer interests in planning and operations of various County programs. 
• Coordinates consumer employment support services as assigned. 
• Educates consumers and family members about recovery and available services; trains staff about consumer and family-driven behavioral health care. 
• Implements internal policies and procedures to meet program objectives; may coordinate the determination of client eligibility for program participation; tracks and documents various program activities for reporting purposes to maximize program efficiency. 
• Assigns, directs and evaluates staff as required; establishes performance expectations and criteria; may recruit, select, train and oversee volunteers to work in the program; provides orientation and training for employees and/or volunteers; schedules and attends staff and other meetings. 
• Investigates and documents complaints, and informs users of any applicable appeal process; implements quality control practices and monitors staff performance to assure that the program is operated properly; develops and coordinates meetings and workshops as assigned to inform and educate the public of program availability. 
• Assures program compliance with funding source; meets funding/contract source documentation requirements including statistical and/or narrative reports; prepares a variety of reports and correspondence; may complete special projects; may coordinate and/or participate in special community events.

Basic individual and community behavioral health needs and problems; behavioral health organizations and resources; basic principles of human behavior; basic report writing, data gathering and recordkeeping practices; principles and practices of supervision; principles of staff planning and utilization; basic computer and modern office automation technology relevant to department operations; principles of effective oral and written communication; public relations techniques.

Work with and supervise staff, groups and volunteers; understand and work effectively with diverse cultural and ethnic groups; work with individuals with severe and persistent behavioral health problems; make presentations to highly diverse community groups; establish and maintain effective and cooperative working relationships with staff, volunteers, clients and the general public; basic principles of teaching and counseling; maintain confidentiality of consumer issues; coordinate a wide variety of programs; communicate effectively, both orally and in writing; operate basic computer and modern office automation technology, including pertinent software; prepare reports and correspondence; plan, organize, coordinate and monitor the work of providers, consumers, and staff.

Mobility-Operating a data entry device; occasional sitting, standing and walking for prolonged periods of time; occasional bending, stooping, and reaching overhead. Lifting-Frequently 5 pounds or less; occasionally 5 to 30 pounds. Vision-Constant good overall vision and reading/close-up work. Dexterity-Normal dexterity with frequent writing and repetitive motion. Hearing/Talking-Frequent hearing of normal speech, hearing/talking on the telephone, talking in person. Emotional/Psychological-Normal concentration and decision making; frequent public contact; occasional public speaking; occasional exposure to emergency situations, trauma, grief or death; occasional working alone. Special Requirements-May require working weekends/nights/overtime; Environmental Conditions-Occasional exposure to varied weather conditions.

San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation.  For more information go to Equal Employment Opportunity Division (sjgov.org).

Accommodations for those covered by the Americans with Disabilities Act (ADA):

San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions.

Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021. 

Health Insurance:  San Joaquin County provides employees with a choice of three health plans:  a Kaiser Plan, a Select Plan, and a Premier Plan.  Employees pay a portion of the cost of the premium. Dependent coverage is also available. 

Dental Insurance:  The County provides employees with a choice of two dental plans:  Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan.  There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense.

Vision Insurance:  The County provides vision coverage through Vision Service Plan (VSP).  There is no cost for employee only coverage; dependent coverage is available at the employee’s expense.

For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. 

Life Insurance:  The County provides eligible employees with life insurance coverage as follows: 

 1 but less than 3 years of continuous service:                   $1,000
 3 but less than 5 years of continuous service:                   $3,000
 5 but less than 10 years of continuous service:                 $5,000
10 years of continuous service or more:                           $10,000 

Employee may purchase additional term life insurance at the group rate.

125 Flexible Benefits Plan:  This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). 

Retirement Plan:  Employees of the County are covered by the County Retirement Law of 1937.  Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information.  NOTE:  If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance.

Deferred Compensation:  The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $22,500 or 100% of your includible compensation, whichever is less.  Individuals age 50 or older may contribute to their plan, up to $30,000. The Roth IRA (after tax) is also now available.

Vacation:  Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years.

Holidays:  Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year.  Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time.

Sick Leave:  12 working days of sick leave annually with unlimited accumulation.  Sick leave incentive:  An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue.  The employee must also be on payroll during the entire calendar year.

Bereavement Leave:  3 days of paid leave for the death of qualifying family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child.

Merit Salary Increase:  New employees will receive the starting salary, which is the first step of the salary range.  After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step.

Job Sharing:  Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources.

Educational Reimbursement Program:  Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year.  Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year.

Parking Supplemental Downtown Stockton:  The County contributes up to $20 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area.

School Activities:  Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities.

Applicants who meet the minimum qualifications will go through the following examination process:

• Written Exam: The civil service written exam is a multiple choice format.  If the written exam is administered alone, it will be 100% of the overall score.  Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. 

• Oral Exam:   The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise.   The oral exam selection process is not a hiring interview.   A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list.  Top candidates from the eligible list are referred for hiring interviews.  If the oral exam is administered alone, it will be 100% of the overall score.  Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. 

• Written & Oral Exam:  If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement.  Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list.

• Rate-out:  A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. 

Note:  The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points.

Online Written Exams:  Written exams may be administered online. Candidates will be notified of the examination date and will be responsible to complete the written exam within a given period of time (typically within five calendar days). Candidates are required to read the Online Exam Guide for Test Takers prior to taking an online written exam.