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Employment & Eligibility Services Manager

Recruitment #21-147190-01

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Introduction

WHY JOIN US AT SOLANO COUNTY?

COMMITMENT TO SERVICE: Our mission is to serve the people and to provide a safe and healthy place to live, learn, work and play.

We serve the public in many different ways, including:
• Providing primary medical, dental, alcohol, drug and mental health services to residents, including the uninsured, low-income, and medically underserved
• Providing law enforcement services in the unincorporated area of the county
• Protecting the community from public health threats such as communicable diseases
• Coordinating countywide responses to domestic violence and terrorism or other emergencies
• Managing the criminal justice process after arrest (jail, prosecution, probation)
• Supporting other local governments through efficient property tax collection as mandated by the State, County and local jurisdictions; and,
• Administration and enforcement of Federal, State, and Local laws and policies pertaining to environmental health, building construction, and land use planning

OUR EMPLOYEES: Our diverse workforce is committed to fulfilling this mission and does so by exemplifying our IDEAL Core Values, engaging in our day to day work of serving the public with Integrity, Dignity, Excellence, Accountability, and Leadership.

WHY WE EXIST 

The mission of the Solano County Health & Social Services Department is to Promote Healthy, Safe and Stable Lives.

Vision: A Healthy, Safe and Stable Community

Core Values
• Diversity: We respect and value cross –culturalism creating an environment that is inclusive for all.
• Respect: We treat people with care and courtesy.
• Integrity: We do what we say will.
• Fairness: We are consistent and unbiased in decisions.
• Transparency: We communicate the how and why.
• Equity: We ensure everyone has access to the same opportunities.
• Responsiveness: We react quickly and positively.

To learn more about the Department of Health & Social Services , please visit: 

https://www.solanocounty.com/depts/hss/default.asp

 

  

Providing Public Assistance and Employment Services to Solano County

The Employment and Eligibility Services Division within the Health and Social Services Department assists citizens to become more independent and productive through programs designed to reduce dependency on welfare and promote personal responsibility. Also, it provides eligibility determination and benefit issuance for customers who apply for various public assistance benefits.  

To learn more about the Health and Social Services Department, and the services we provide, please visit our website: http://www.solanocounty.com/depts/hss/default.asp

THE POSITION

The ideal candidate will thrive in a fast paced environment, and be able to plan, organize, and manage an Employment/Eligibility Services function according to department and funding source requirements; the incumbent will also gather and analyze information to determine new and ongoing program needs; determines program objectives and formulates procedures and protocols for program services; strong skills in supervising, training and evaluating staff is essential.

 

The Employment and Eligibility Services Manager serves as a member of the department’s management/supervisory team. The incumbent plans, organizes, directs and supervises the operations of one or more employment and eligibility services functions/programs to include CalWORKs, CalFresh, General Assistance, Medi-Cal, County Medical Services Program/Path2Health, and/or Division administrative functions within the Health and Social Services Department. 

 

 

 

The successful candidate for this position must demonstrate strong leadership skills, flexibility, creativity and the ability to work effectively to foster positive and harmonious working relationships, and experience working with a diverse staff and community groups.

 

POSITION REQUIREMENTS

 

 

Education and/or Experience

 

 

Pattern A: One year of supervisory experience in one or more public assistance programs in a public agency in the State of California AND a Bachelor’s degree with a major in social work, public administration, business administration or a related field applicable to the area of specialization;

 

OR

 

Pattern B: Two years of supervisory experience in one or more public assistance programs in the County of Solano AND an Associate’s degree or completion of equivalent credit units from an accredited college or university is required preferably in behavioral science, business administration, humanities, public administration, social science or a related field;

 

 

OR

 

 

Pattern C: Three years of supervisory experience in one or more public assistance programs in a public agency in the State of California AND an Associate’s degree or completion of equivalent credit units from an accredited college or university is required preferably in behavioral science, business administration, humanities, public administration, social science or a related field;  

 

 

OR

 

 

Pattern D: Three years of management consulting experience in/with a County Social Services agency in the State of California that includes experience working with one or more Public Assistance programs AND a Master’s degree with a major in social work, public administration, business administration or a related field applicable to the area of specialization.

 

To review the full job description for this position, please visit:

http://www.solanocounty.com/civicax/filebank/blobdload.aspx?blobid=17176

BENEFITS/ WHAT'S IN IT FOR YOU?

Solano County offers a cafeteria-style medical package with health benefits, offered through CalPERS. The County contribution for family coverage is $1,586.60 per month for 2021 and $1,671.27 per month for 2022. The County offers a cash back provision for those who choose employee-only or who waive medical insurance coverage. The County may offer a supplemental contribution for employees enrolled in Employee plus Two or More coverage.  

Dental and vision insurances for the employee and eligible dependents are paid 100% by the County. 

Solano County participates in CalPERS retirement and contributes to Social Security. 

The County observes 12 fixed, paid holidays per year. 

Vacation is accrued at approximately 10 days per year for the first 3 years. Effective July 1 of each year, employees are granted 80 hours of Administrative Leave.

Sick leave accrues at approximately 12 days per year. 

Employees are eligible to receive an additional 2.5% longevity pay, per level, after the completion of continuous service at 10, 20, 25, 30 and 35 years. 

To view the benefits for a regular position, please visit: 
http://www.solanocounty.com/civicax/filebank/blobdload.aspx?blobid=16483 

 

CULTURE OF LEARNING AND DEVELOPMENT

Solano County is committed to “Invest In and For the Future” by providing training resources to encourage employee professional development and growth within our organization. While employed with Solano County, employees have the opportunity to pursue their career goals, interests, and develop the competencies on the Solano County Leadership Development Model by participating in the following programs:

• Tuition Reimbursement Program 
• Annual Education Fair 
• County Mentoring Program 
• Leadership Academy 
• Supervisory Trainings 
• Skill Development Trainings 
• Self-paced learning opportunities

SELECTION PROCESS

12/22/2021 – Deadline to submit application and required documents for first application review

12/27/2021 – Tentative week for scoring supplemental questionnaire.

01/14/2022 -  Deadline to submit application and required documents for second application review

Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract.  

A minimum score of 70% is required to continue in the selection process, unless otherwise announced.

All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted.  These provisions are subject to change.

RETIREES - Solano County invites all qualified candidates to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees.

HOW TO APPLY

Please visit the County of Solano website, www.jobsatsolanocounty.com, to apply. Applications must be submitted through the JobAps system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, DD-214 if applicable, ADA Accommodation Request) must be submitted by the final filing date.

Previously submitted application materials (e.g., copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment.

Any further questions can be directed to the Department of Human Resources at (707) 784-6170, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA.

Please note that all dates/times listed in the job announcement are Pacific Time.

DOCUMENT SUBMITTAL REQUIREMENTS

Depending on how you qualify, an Associate's/Bachelor's/Master's Degree is required for this position. All applicants must submit either a copy of their college diploma (verifying the degree, date earned and area of specialization) or transcripts (official or unofficial which verify the institution, student, date and degree conferred) by the final filing deadline. Candidates who fail to submit their diploma or transcripts by the final filing date will be disqualified from the recruitment.

PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained.

How to Submit Your Documents
In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com. Be sure to include the recruitment title (Employment & Eligibility Services Manager) and the recruitment number (21-147190-01) in your email or fax.

SUPPLEMENTAL QUESTIONNAIRE

This Supplemental Questionnaire will be used to determine applicants’ qualifications for this position and whether they will continue in the recruitment process; therefore, applicants are encouraged to answer all questions thoroughly and completely.  Omitted information will not be considered or assumed.  Applicants who have no experience in a specific area are recommended to state "no experience in this area" instead of leaving the space blank.

Please note that the experience in your answers must be reflected in your employment history.

This Supplemental Questionnaire will be used to determine applicants’ qualifications for this position and assess an applicant’s ability to advance in the recruitment process; therefore, applicants are encouraged to answer all questions thoroughly and completely. Omitted information will not be considered or assumed. Applicants who have no experience in a specific area are recommended to state "no experience in this area" instead of leaving the space blank.

Please note that the experience in your answers must be reflected in your employment history.
1

Below best describes how I meet the education/experience requirements for this position:
  Pattern A One year of supervisory experience in one or more public assistance programs in a public agency in the State of California AND a Bachelor's degree with a major in social work, public administration, business administration or a related field applicable to the area of specialization
  Pattern B Two years of supervisory experience in one or more public assistance programs in the County of Solano AND an Associate's degree or completion of equivalent credit units from an accredited college or university is required preferably in behavioral science, business administration, humanities, public administration, social science or a related field
  Pattern C Three years of supervisory experience in one or more public assistance programs in a public agency in the State of California AND an Associate's degree or completion of equivalent credit units from an accredited college or university is required preferably in behavioral science, business administration, humanities, public administration, social science or a related field
  Pattern D Three years of management consulting experience in/with a County Social Services agency in the State of California that includes experience working with one or more Public Assistance programs AND a Master's degree with a major in social work, public administration, business administration or a related field applicable to the area of specialization
  None of the above, I do not meet the experience/education requirements for this position
2

I understand that depending on how I qualify for this position, a copy of either my Associate's/Bachelor's/Master's degree must be submitted by the final filing deadline. Failure to submit the required education document will result in disqualification from the recruitment.

Yes  No 
3

Please detail your work experience managing programs and staff through subordinate or peer supervisors. Please include the name of your employer, the dates of your employment, and your specific role.

 
4

Please describe your experience gathering and analyzing information for Public Assistance programs, and how you used that information to enhance service delivery. Include the name of your employer, the dates of your employment, and the scope of your responsibilities.

 
5

Please describe your experience implementing new social services programs or making changes to existing programs, systems or policies; include your role in the selection, design, implementation, and measurement of outcomes. Please include the name of your employer, the dates of your employment, and the scope of your responsibilities.

VETERANS PREFERENCE POINTS

To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE FINAL FILING DATE. Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons.

Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran’s preference points will only be added to passing scores in competitive open examinations.

AMERICANS WITH DISABILITIES ACT

It is the policy of Solano County that all employment decisions and personnel policies will be applied equally to all County employees and applicants and be based upon the needs of County service, job related merit, and ability to perform the job.

APPLICANTS WITH DISABILITIES:  Qualified individuals with a disability, who are able to perform the essential functions of the job, with or without reasonable accommodation, and need an accommodation during any phase of the recruitment/testing/examination process (as detailed in the “Selection Process”), must complete the following Request for Testing Accommodation by Applicants with Disabilities Form: http://www.solanocounty.com/civicax/filebank/blobdload.aspx?BlobID=23215.

This form must be received in the Human Resources Department by the final filing date of the recruitment.  Applicants will be contacted to discuss the specifics of the request.

SOLANO COUNTY

Take a video tour of Solano County: 

 

 

 

OUR COMMUNITY

Solano County is the ideal place to live, learn, work and play…  The America's Promise Alliance has named Solano County as one of the 100 Best Communities for Young People for six straight years—the only California community with that distinction.

  • Live – Solano County as well as cities within the County have ranked in the top 15 hottest markets across the country and within the Bay Area due to prime location and affordability.
  • Learn – Higher education abounds! Within the County, education choices include: Solano Community College, CSU Maritime Academy, Brandman University, and Touro University. Bordering our County is the renowned University of California Davis.
  • Work – The blend of agriculture, corporate business and pleasant lifestyle enhance the attraction of Solano County. Blessed with a thriving agricultural economy, the county is also home to biotechnology and other growth industries.
  • Play - Situated midway between San Francisco and Sacramento—the State capitol, Solano County is home to rolling hillsides, waterfronts and fertile farmland. County residents can enjoy day trips to the San Francisco Bay area, Lake Tahoe region and the Napa and Sonoma Valleys.

County Population (2019): 447,643

The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice.  

SOLANO COUNTY IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER