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Information Technology Analyst II

Recruitment #22-363020-01

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Introduction


Solano County Department of Information Technology (DoIT) provides customer-oriented and convenient access to information and services through the use of technology; anytime - anywhere. The County strives for cost-effective use of technology, with interactive exchange and sharing of data within departments, with constituents, with other governments and business partners. The guiding principles of DoIT are:

  • Support and facilitate access to County information for the public and its employees and to help the County conduct its business in a fast and easy manner
  • Support the business goals of the County in an efficient, cost-effective manner
  • Provide safe and secure systems and an integration mechanism to streamline business practices
  • Provide ongoing technology training for staff
  • Provide opportunities for constituents to utilize technology in their interaction with the County
  • Share and exchange information using multiple channels

To learn more about the Department of Information Technology please visit:

The Position

The current vacancy is within the Department of Information Technology's Law and Justice Division.

This is the second level classification within the Information Technology Analyst job series. Incumbents in this job class perform the full range of information technology duties including application programming and support; troubleshooting, coding, and enhancing application systems; and basic systems analysis, and technology infrastructure support for the assigned information technology systems. The Information Technology Analyst II differs from the Information Technology Analyst III by the latter’s primary focus on systems analysis, design and functional specifications. 

Supervision received and excersized: Supervision is received from Information Technology Analyst staff; no supervision is exercised over others. 

MINIMUM QUALIFICATIONS:

Education/Training: Equivalent to an Associate’s degree, preferably in information technology. Please refer to the Document Submittal Requirements section for further information.

AND

Experience: Depending upon assignment: Two (2) years of software development and design experience which includes some system analysis. Or, two (2) years of experience in systems infrastructure support administering servers, storage, networks, security, databases, or desktops.

Note: Additional experience may substitute on a year for year basis for the educational requirement.

The Ideal Candidate will have the following desirable certifications:

  • Certificate of Competency in Business Analysis™ (CCBA®) Certification 
  • Certified Business Analyst Professional™ (CBAP®) Certification
  • PMI Professional in Business Analysis (PMI-PBA) Certification
  • Information Technology Infrastructure Library (ITIL) Certification
  • Business Process Modeling & Notation (BPMN) Certification

The Ideal Candidate will have the following desirable experience:

  • Demonstrated advanced level proficiency in eliciting, defining, documenting, organizing and managing functional and non-functional requirements, workflow analyses, data modeling and logical system design; create formal documentation of functional specifications describing customer business requirements.
  • Demonstrated advanced level of proficiency translating business requirements into technical requirements using a high degree of independence and technical expertise with assisting customers in defining and identifying business needs and requirements
  • Advanced knowledge in analyzing and evaluating business processes using various methods, metrics, tools and techniques of business process reengineering, analyze complex business problems and develop appropriate systems and business process recommendations/solutions on how to optimize use of existing technology investments.
  • Advanced Knowledge and experience the Information Technology Infrastructure Library (ITIL), Business Relationship Management best practices (e.g., Service Portfolio development, Demand Management, Problem management).
  • Superior knowledge and working experience in applying research and data analytical skills. Includes, analysis of technical, budgetary, contractual, operational statistical reports, terms, and conditions. Translate quantitative and qualitative data for consumption at various levels.
  • Superior oral, written, presentation, and facilitation communication skills. Demonstrating the ability to synthesize technical data for non-technical audiences.
  • Advanced level knowledge and working experience with leading application unit, integration and acceptance testing in conjunction with users and technical resources;
  • Advanced level experience in developing user test plans and use cases, technical/system documentation. 
  • Advanced level experience developing training curriculum and associated materials (e,g, job-aides, process guides etc.)  and facilitating end-user trainings for IT systems
LICENSING, CERTIFICATION AND REGISTRATION REQUIREMENTS:
Applicants may be required to possess a valid California Driver’s License, Class C. 
Note: All licenses, certificates and registrations must be kept current while employed in this class.

OTHER REQUIREMENTS:
Background Checks: The County may conduct a background check and a reference check on candidates prior to appointment to a position within this class. The background check may include the State of California Department of Justice, the Federal Bureau of Investigation (FBI), the Child Abuse Central Index (CACI), and criminal checks in any City/County where the applicant has lived, worked or gone to school.

Independent Travel: Incumbents are required to travel independently, for example, to perform work at other work sites, to attend meetings with other County employees, to attend meetings with community organizations, etc.

Hours of Work: Incumbents may be required to work weekends, holidays, irregular hours, 
on-call, and after normal business hours.

The eligible list created as a result of this recruitment will be used to fill full-time and part-time regular, limited-term or extra-help positions as vacancies occur throughout the County.

The full classification specification (job description) can be found online at: 

BENEFITS


Solano County offers a cafeteria-style medical package with health benefits, offered through CalPERS. The County contribution for family coverage is $1,671.27 per month for 2022. The County offers a cash back provision for those who choose employee-only or who waive medical insurance coverage.  The County may offer a supplemental contribution for employees enrolled in Employee plus Two or More coverage.

Dental and vision insurances for the employee and eligible dependents are paid 100% by the County.

Solano County participates in CalPERS retirement and contributes to Social Security. 
The County observes twelve (12) full day fixed and two (2) half day fixed paid holidays per year. Additionally, employees in this bargaining unit receive two (2) floating paid holiday(s) per year.  Vacation is accrued at approximately ten (10) days per year for the first three (3) years. Sick leave accrues at approximately 12 days per year. Effective July 1 of each year, 80 hours of administrative leave is granted.

Employees are eligible to receive an additional 2.5% longevity pay, per level, after the completion of continuous service at 10, 20, 25, 30 and 35 years. 

To view the benefits for a regular position, please visit: 

Extra-help employees who work less than 29 hours per week do not typically receive or accrue benefits of regular employees during their period of employment. All extra-help employees accrue .034 hours of Paid Time Off.

To view the benefits for an extra-help position in this classification, please visit:

CULTURE OF LEARNING AND DEVELOPMENT

Solano County is committed to “Invest In and For the Future” by providing training resources to encourage employee professional development and growth within our organization. While employed with Solano County, employees have the opportunity to pursue their career goals, interests, and develop the competencies on the Solano County Leadership Development Model by participating in the following programs: 

  • Tuition Reimbursement Program 
  • Annual Education Fair 
  • County Mentoring Program 
  • Leadership Academy 
  • Supervisory Trainings 
  • Skill Development Trainings 
  • Self-paced learning opportunities

Selection Process

10/28/2022 5:00PM PT - Deadline to submit applications and required documentation

TBD - Department Phone Interview

TBD - Department Hiring Interview

Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract.

A minimum score of 70% is required to continue in the selection process, unless otherwise announced. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted.  These provisions are subject to change.

RETIREES - Solano County invites all to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees.

How to Apply

Please visit the County of Solano website, www.jobsatsolanocounty.com, to apply. Applications must be submitted through the JobAps system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, DD-214 if applicable, ADA Accommodation Request) must be submitted by fax to (707) 784-3424, or by email to recruitment@solanocounty.com.  Be sure to include the recruitment title (Information Technology Analyst II) and the recruitment number (22-363020-01) in your email or fax, and are due by the application review date. 

Previously submitted application materials (i.e. copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment.

Any further questions can be directed to the Department of Human Resources at (707) 784-6170, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA.

Please note that all dates/times listed in the job announcement are Pacific Time.

Document Submittal Requirements

EDUCATION DOCUMENTS MAY BE REQUIRED - PLEASE REFER TO THE ABOVE MINIMUM QUALIFICATIONS.

All candidates qualifying for the position under the education requirement must submit a copy of official or unofficial transcripts (verifying the courses and units completed) or degree (verifying date, degree and area of specialization conferred) by the application submittal deadline.  Candidates who fail to submit their transcripts by the application submittal deadline will be disqualified from the recruitment.

PLEASE NOTE THE FOLLOWING:  Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service.  The result must be submitted to the Human Resources Department no later than the close of the recruitment.  Please contact the local college or university to learn where this service can be obtained. 

How to Submit Your Documents: 

In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com.  Be sure to include the recruitment title (Information Technology Analyst II) and the recruitment number (22-363020-01) in your email or fax. 

Supplemental Questionnaire

The Supplemental Questionnaire will be used to determine applicants’ qualifications for this position and assess an applicant’s ability to advance in the recruitment process; therefore, applicants are encouraged to answer all questions thoroughly and completely.  Omitted information will not be considered or assumed.  Applicants who have no experience in a specific area are recommended to state "no experience in this area" instead of leaving the space blank.
 
Please note that the experience in your answers must be reflected in your employment history.

I understand the Supplemental Questionnaire is part of the application process for the Information Technology Analyst II recruitment (22-363020-01).

Veterans Preference Points

To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions.  A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE APPLICATION SUBMITTAL DEADLINE.  Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons.  

Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score.  Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score.  Veteran’s preference points will only be added to passing scores in competitive open examinations. 

Americans With Disabilities Act

It is the policy of Solano County that all employment decisions and personnel policies will be applied equally to all County employees and applicants and be based upon the needs of County service, job related merit, and ability to perform the job.

APPLICANTS WITH DISABILITIES:  Qualified individuals with a disability, who are able to perform the essential functions of the job, with or without reasonable accommodation, and need an accommodation during any phase of the recruitment/testing/examination process (as detailed in the “Selection Process”), must complete the following Request for Testing Accommodation by Applicants with Disabilities Form: 

This form must be received in the Human Resources Department by the final filing date of the recruitment.  Applicants will be contacted to discuss the specifics of the request.

Solano County


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OUR COMMUNITY

Solano County is the ideal place to live, learn, work and play…  The America's Promise Alliance has named Solano County as one of the 100 Best Communities for Young People for six straight years—the only California community with that distinction.

· Live – Solano County as well as cities within the County have ranked in the top 15 hottest markets across the country and within the Bay Area due to prime location and affordability.

· Learn – Higher education abounds! Within the County, education choices include: Solano Community College, CSU Maritime Academy, Brandman University, and Touro University. Bordering our County is the renowned University of California Davis.

· Work – The blend of agriculture, corporate business and pleasant lifestyle enhance the attraction of Solano County. Blessed with a thriving agricultural economy, the county is also home to biotechnology and other growth industries.

· Play - Situated midway between San Francisco and Sacramento—the State capitol, Solano County is home to rolling hillsides, waterfronts and fertile farmland. County residents can enjoy day trips to the San Francisco Bay area, Lake Tahoe region and the Napa and Sonoma Valleys.

County Population (2019): 447,643

The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice.  

SOLANO COUNTY IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER