Information Technology Specialist II

Solano County Department of Information Technology (DoIT) provides customer-oriented and convenient access to information and services through the use of technology; anytime - anywhere. The County strives for cost-effective use of technology, with interactive exchange and sharing of data within departments, with constituents, with other governments and business partners. The guiding principles of DoIT are:

• Support and facilitate access to County information for the public and its employees and to help the County conduct its business in a fast and easy manner 
• Support the business goals of the County in an efficient, cost-effective manner 
• Provide safe and secure systems and an integration mechanism to streamline business practices 
• Provide ongoing technology training for staff 
• Provide opportunities for constituents to utilize technology in their interaction with the County 
• Share and exchange information using multiple channels
  

To learn more about the Department of Information Technology please visit: http://www.solanocounty.com/depts/doit/default.asp

The Information Technology Specialist II initiates, coordinates and facilitates data and business systems support and assistance to users within a designated department; provides first line technical hardware and software support to users; conducts and/or coordinates user training; operates and maintains servers and networks.

The Information Technology Specialist II is the journey level classification within the Information Technology Specialist job series. Positions are characterized by analysis and development of automated solutions to a variety of business problems and perform lead supervisory and administrative tasks.

The ideal candidate for this position will have a positive outlook in facing the challenges of working in a fast-paced environment and the ability to welcome change in a continuously evolving organization.

Additionally, the ideal candidate for this position should have experience:

• Administering and supporting large complex software applications and databases
• Interacting effectively with technical and non-technical users on a daily basis 
• Report writing 
• Creating software builds and installation for cellular/mobile vehicle computers, mobile devices, kiosks, biometric scanners, signature pads, and audio visual equipment
• Tracking of technology inventory
• Providing technical support
• Managing workstation authorizations & advanced authentication of user accounts 
• Developing clear plans of action 
• Taking initiative 
• Effectively prioritizing work

WHAT’S IN IT FOR YOU?

Solano County offers a cafeteria-style medical package with health benefits, offered through CalPERS. The County contribution for family coverage for the 2019 calendar year is $1,498.09 per month. The County offers a cash back provision for those who choose employee-only or who waive medical insurance coverage. The County may offer a supplemental contribution for employees enrolled in Employee plus Two or More coverage. 

Dental and vision insurances for the employee and eligible dependents are paid 100% by the County. 

Solano County participates in CalPERS retirement and contributes to Social Security. 

The County observes 12 fixed, paid holidays per year. 

Vacation is accrued at approximately 10 days per year for the first 3 years. 

Sick leave accrues at approximately 12 days per year. 

Employees are eligible to receive an additional 2.5% longevity pay, per level, after the completion of continuous service at 10, 20, 25, 30 and 35 years. 

To view the benefits for a regular position, please visit:  http://www.solanocounty.com/civicax/filebank/blobdload.aspx?blobid=16512

Extra-help employees who work less than 29 hours per week do not typically receive or accrue benefits of regular employees during their period of employment. All extra-help employees accrue .034 hours of Paid Time Off for every full hour worked.

To view the benefits for an extra-help position, please visit: https://admin.solanocounty.com:4433/civicax/filebank/blobdload.aspx?blobid=16516

CULTURE OF LEARNING AND DEVELOPMENT

Solano County is committed to “Invest In and For the Future” by providing training resources to encourage employee professional development and growth within our organization. While employed with Solano County, employees have the opportunity to pursue their career goals, interests, and develop the competencies on the Solano County Leadership Development Model by participating in the following programs:

• Tuition Reimbursement Program 
• Annual Education Fair 
• County Mentoring Program 
• Leadership Academy 
• Supervisory Trainings 
• Skill Development Trainings 
• Self-paced learning opportunitie

03/20/2019 – Deadline to submit application and required documents

04/08/2019 – Tentative week for Oral Board

Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract.

A minimum score of 70% is required to continue in the selection process, unless otherwise announced. 

All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change.

RETIREES - Solano County invites all qualified candidates to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees.

Please visit the County of Solano website, www.jobsatsolanocounty.com, to apply. Applications must be submitted through the JobAps system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, DD-214 if applicable, ADA Accommodation Request) must be submitted with the Document Cover Sheet, available on the employment website: https://jobapscloud.com/Solano/sup/doccover.pdf or at the Department of Human Resources’ office, and are due by the final filing date.

Previously submitted application materials (i.e. copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment.

Any further questions can be directed to the Department of Human Resources at (707) 784-6170 or at 675 Texas Street, Suite 1800 Fairfield 94533. The office is open Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA.

Educational hours are required for this position. All candidates must submit a copy of their official/unofficial transcripts (verifying the date and degree conferred) or coursework and/or certification training hours by the final filing deadline. Candidates who fail to submit their education documents by the final filing date will be disqualified from the recruitment.

PLEASE NOTE THE FOLLOWING:  Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service.  The result must be submitted to the Human Resources Department no later than the close of the recruitment.  Please contact the local college or university to learn where this service can be obtained.

How to Submit Your Documents

In addition to uploading attachments when applying online, candidates may submit documents in-person or by mail at Solano County Department of Human Resources 675 Texas Street, Suite 1800, Fairfield CA  94533, by fax to (707) 784-3424, or by email to recruitment@solanocounty.com.  When submitting documents in-person, by mail or by fax, include the recruitment title (Information Technology Specialist II) and the recruitment number (19-463070-01).  If submitting documents by email include the recruitment title and recruitment number in the subject field.

This Supplemental Questionnaire will be used to determine applicants’ qualifications for this position and assess an applicant’s ability to advance in the recruitment process; therefore, applicants are encouraged to answer all questions thoroughly and completely.  Omitted information will not be considered or assumed.  Applicants who have no experience in a specific area are recommended to state "no experience in this area" instead of leaving the space blank.

Please note that the experience in your answers must be reflected in your employment history.

• Independent travel may be required.
• Candidates for positions in the job class may be required to pass a background investigation in accordance with applicable law, regulations, and/or policy.

To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE FINAL FILING DATE. Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons.

Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran’s preference points will only be added to passing scores in competitive open examinations.

It is the policy of Solano County that all employment decisions and personnel policies will be applied equally to all County employees and applicants and be based upon the needs of County service, job related merit, and ability to perform the job.

APPLICANTS WITH DISABILITIES: Qualified individuals with a disability, who are able to perform the essential functions of the job, with or without reasonable accommodation, and need an accommodation during any phase of the recruitment/testing/examination process (as detailed in the “Selection Process”), must complete the following Request for Testing Accommodation by Applicants with Disabilities Form: http://www.solanocounty.com/civicax/filebank/blobdload.aspx?BlobID=23215.

This form must be received in the Human Resources Department by the final filing date of the recruitment. Applicants will be contacted to discuss the specifics of the request.