City of Tampa

This is professional work involving analysis and improvement of management methods.

 

An employee in this class is responsible for performing tasks of more than average difficulty involving the analysis and improvement of management methods, procedures, and systems. Although work is performed under general supervision, employees have responsibility for completion of major projects involving development of project schedules, work plans, and methodologies. Work requires the use of a variety of statistical and analytical techniques. The objective of projects undertaken is to design, develop, and recommend improvements in such management tools as organizational structures, work methods, policies, and forms. An important result of work activities is the development of changes that will result in more efficient and economical municipal operations. The exercise of reasonable initiative and independent judgment is required in both program development and implementation stages, particularly in obtaining the assistance and acceptance of affected employees in the design and use of new methods and procedures. Work is reviewed while in progress through conferences and reports submitted and upon completion through results obtained.

Plans, conducts, and participates in major studies of municipal organization components and their functions in order to design, develop, and recommend improved policies, procedures, organizational structures, work methods, forms, and other management tools; develops research methodology and timetables for major projects; assigns and directs the work of lower level employees on a project basis.

Collects and analyzes data through observation of work performance, interviews, and application of such methods as personnel task lists, time and motion study, work sampling, and various statistical processes; analyzes the structure and tasks of the organizational component being studied; reviews work flow and physical layout of offices and other work areas to determine their operating efficiency; charts paper and inventory flow to determine the most expedient processing methods; utilizes cost/benefit analysis to formulate recommendations relating to capital purchases; analyzes manual systems to determine feasibility of computerization; analyzes automated systems to determine possible improvements in related forms, reports, and documentation.

Prepares and presents written and/or oral reports of findings to supervisor and affected managerial personnel; develops implementation plans and schedules if study recommendations are accepted; trains affected personnel in the use of new systems and procedures; monitors implementation and conducts follow-up studies to determine compliance with new system and evaluate its performance.

Performs related work as required.

Considerable knowledge of: principles, techniques, and procedures of management methods and systems analysis.

Working knowledge of: statistical analysis; municipal administration and organization; principles of organization and management; computer applications.

Ability to: collect and analyze data and draw sound conclusions; formulate and present recommendations and implementation methods; train user personnel in new systems and procedures; prepare and present oral and/or written reports; assign and review the work of others when required; establish and maintain effective working relationships with other employees and managerial personnel.

Graduation from an accredited college or university with a bachelor’s degree in industrial engineering, business or public administration, computer science, statistics, or a related field and one (1) year of experience in management methods analysis or a related field; or an associate’s degree in industrial engineering, business or public administration, computer science, statistics, or a related field and three (3) year of experience in management methods analysis or a related field.

Possession of a valid Florida driver’s license required.

Employees may be required to work rotating shifts, including nights, weekends, holidays and overtime as needed. During periods when the Mayor issues an emergency declaration for the City of Tampa, all employees may be required to work in preparation, response or recovery activities related to the stated emergency.