City of Tampa

This is supervisory professional work involving analysis and improvement of management methods.

An employee in this class is responsible for performing tasks of more than average difficulty involving supervision of employees engaged in the analysis and improvement of management methods, procedures, and systems. Work is performed under general supervision and employees have responsibility for ensuring the completion of major projects including directing the development of project schedules, work plans, and methodologies. Work requires the use of a variety of statistical and analytical techniques. The objective of projects undertaken is to design, develop, and recommend improvements in such management tools as organizational structures, work methods, policies, and forms. An important result of work activities is the development of changes that will result in more efficient and economical municipal operations. The exercise of considerable initiative and independent judgment is required in both program development and implementation stages, particularly in obtaining the assistance and acceptance of affected employees in the design and use of new methods and procedures. Work is reviewed while in progress through conferences and reports submitted and upon completion through results obtained.

Plans, schedules, directs, conducts, and reviews major studies of municipal organization components and their functions in order to design, develop, and recommend improved policies, procedures, organizational structures, work methods, forms, and other management tools; develops research methodology and timetables for major projects; assigns and directs the work of lower-level employees.

Directs and participates in the collection and analysis of data through observation of work performance, interviews and application of such methods as personnel task lists, time and motion studies, work sampling, and various statistical processes; analyzes the structure and tasks of the organizational component being studied; reviews work flow and physical layout of offices and other work areas to determine their operating efficiency; analyzes/develops and coordinates office procedures in order to maintain or improve efficiency of operation; charts paper and inventory flow to determine the most expedient processing methods; utilizes cost/benefit analysis to formulate recommendations relating to capital purchases; analyzes manual systems to determine feasibility of computerization; analyzes automated systems to determine possible improvements in related forms, reports, and documentation; compiles statistics to facilitate preparation of reports; recommends changes and improvements in equipment, systems, and/or procedures in order to improve quality, reduce cost, and/or facilitate delivery.

Establishes schedules, workload standards, and performance standards for area to ensure effective operation; plans, assigns, supervises, and reviews the work of subordinate employees; recommends hirings, promotions, merit increase, discipline, and other actions; completes evaluations; conducts training for staff and others to improve skills, keep them informed, maintain certification, etc.

Prepares and presents written and oral reports of findings to supervisory and managerial personnel; develops implementation plans and schedules if study recommendations are accepted; develops work methods/procedure modifications in order to make recommendations to improve work output and/or quality of final product; trains affected personnel in the use of new systems and procedures; monitors implementation and conducts follow-up studies to determine compliance with new system and evaluate its performance.

Performs related work as required.

Considerable knowledge of: principles, techniques, and procedures of management methods and systems analysis.

Working knowledge of: statistical analysis; municipal administration and organization; principles of organization and management; computer applications; supervisory techniques; effective training techniques.

Ability to: plan, assign, supervise, and review the work of others; collect and analyze data and draw sound conclusions; formulate and present recommendations and implementation methods; train user personnel in new systems and procedures; prepare and present oral and written reports; assign and review the work of others when required; establish and maintain effective working relationships with other employees and managerial personnel.

Graduation from an accredited college or university with a bachelor’s degree in industrial engineering, business or public administration, computer science, statistics, or a related field and three (3) years of experience in management methods analysis or a related field;

Possession of a valid drivers license may be required.

During periods when the Mayor issues an emergency declaration for the City of Tampa, all employees may be required to work in preparation, response or recovery activities related to the stated emergency.