City of Tampa

This is responsible administrative work involving human resources activities.  Bargaining unit position.

Employees in this class perform activities of more than average difficulty within the Human Resources (HR)department. Tasks involve performing and coordinating all aspects of HR transactions and records keeping, or responsibility for performing a major HR related function, such as timekeeping records processing and maintenance with diverse procedural requirements and rapidly fluctuating personnel tasks. Employees might be required to train lower level staff in assigned duties. Under general supervision, employees must exercise reasonable initiative and independent judgment in detecting and correcting errors and in performing other assignments. Tasks are performed under the pressure of continuing deadlines and require a great deal of concentration to detail and accuracy. Work is reviewed through observation conferences, reports submitted and results obtained.

Processes and reviews employee transactions, including timekeeping and performance evaluation forms; prepares and maintains employee personnel, timekeeping files and records; coordinates activities between Human Resources and various departments and accounting offices to include providing appropriate written notifications when required.

Prepares and maintains detailed HR records and databases; reviews timekeeping entries and transactions in the HRMS timekeeping systems including time worked, time off requests in submitted, cancelled, retracted, and approved status, authorization for overtime forms, and other related records compiled by employees and supervisors for accuracy, completeness, and conformance to appropriate guidelines; prepares, reviews, and audits records, such as grant-funded overtime, leave accruals and balances, mandatory and optional payroll deductions, periodically for accuracy and makes corrections as necessary. Calculates severance pay due to separating employees.

Completes Workers’ Compensation forms; responds to employment verifications to include written replies to requests for detailed financial data when employee authorizes release.

Assists in such yearly events as: insurance open enrollment; annual leave bonus hour verification. Assists and guides employees and supervisors in making changes in the HRMS systems for employees’ personal data and supervisory data using the HRMS systems.

Provides information and counsels employees regarding status, separation pay, overtime, and other matters, either in person or by telephone; counsels retiring employees on procedures; responds to inquiries regarding HR policies and procedures, answering or referring as appropriate.

Assists employees in completing HR related forms on-line in the HRMS systems such as changes to Deferred Compensation deductions, Direct Deposit, and W-4 Forms.

Prepares and maintains employee files; requests needed personnel file documents and materials; responds to inquiries from others regarding procedures, needed information; responds to inquiries from employees regarding their status, status changes, and other matters; participates in drafting/revising policies and procedures, giving comments verbally and/or in writing.

Researches personnel policies and procedures to provide information to others; researches employee files and records to secure information requested or needed; researches personnel policy and procedures, bargaining agreements, personnel files, etc., to determine correct pay status adjustments for employees, using computer to access data as necessary.

Assists with projects and system implementations. Troubleshoots errors in the HRMS systems. Conducts testing during quarterly and yearly upgrades and patches in HRMS systems.

Operates various office machines and equipment; initiates records and reports, and maintains necessary files; answers telephone, routing calls as necessary; arranges meetings and conferences as directed; orders and dispenses supplies and materials; serves as records retention coordinator.

Performs related work as required.

Knowledge of: municipal organization, programs and policies; modern public HR administration principles and practices; civil service law, rules and regulations; personnel policies and pertinent collective bargaining agreements; Oracle, HRMS timekeeping systems and Telestaff.  

Ability to: understand and follow complex oral and written instructions, work independently and complete activities assigned; perform basic mathematical computations, detect errors, and maintain accurate records and prepare reports; train other employees, as required; establish and maintain effective working relationships with municipal employees and the general public.

Graduation from an accredited high school and three (3) years of general office or clerical experience, including one (1) year of experience in HR related activities; or an equivalent combination of training and experience. 

Six (6) months of timekeeping experience preferred.

Employees may be required to work rotating shifts, including nights, weekends, holidays and overtime as needed. During periods when the Mayor issues an emergency declaration for the City of Tampa, all employees may be required to work in preparation, response or recovery activities related to the stated emergency.