City of Tampa

An employee in this class is responsible for performing tasks of more than average difficulty involving the analysis and improvement of management methods and processes, procedures, and business operations. This position serves as a technical point-of-contact and assists HR divisions with ensuring data integrity, testing of system changes, report writing and analyzing data flows for process improvement opportunities. The HRMS Analyst also supports HRMS upgrades, patches, testing, and other technical projects as assigned. Although work is performed under general supervision, employees have responsibility for leading the completion of major projects involving development of project schedules, work plans, and methodologies. Work requires the use of analytical knowledge and a variety of statistical methods and techniques.  The exercise of extensive initiative and independent judgment is required in executing project plans created by the department, generating, and presenting reports. Develops and maintains productive relationships with the department’s business partners through effective communication. Work is reviewed while in progress through conferences and reports submitted and upon completion through results obtained. 

Manages the configuration and data set-up tables of the Human Resources systems ensuring that new hire, employee benefits, and routine transactions are edited and processed throughout the system.

Analyzes the flow of new hire or employee benefits data and develops internal procedures, guidance, and training for staff to facilitate the timely and accurate update of employee information and benefits records.

Plans, schedules, and coordinates global payroll changes by working closely with the Payroll Division and Technology & Innovation to provide timely and efficient processing of changes and updates.

Establish and maintain up-to-date HRMS functional departmental documentation, standard operating procedures and a comprehensive HRMS reports database.

Performs system maintenance and troubleshooting in the processing or retrieval of employee data in the HRMS systems.

Acts as an HRMS project team lead to plan, test and implement new and revised HRMS upgrades and enhancements.

Determines security access, evaluates data conversion, and conducts data validation to ensure system accuracy quality and efficiency of HRMS, document management systems or third-party software during system upgrades.

Maintains liaison with the Technology & Innovation Department, Payroll Division, pension administrators, operating departments and vendors on issues relating to the HRMS systems.

Designs and develops complex reporting and analysis through generated reports from various databases using ad hoc queries and reporting tools to produce meaningful metrics; monitors and generates reports relating to employee records, such as employment and separation, correct pay rates, and benefits balances.

Participates in unit and system testing to ensure proper functioning of systems.

Conducts training, including developing user procedures, guidelines, and documentation; trains users on new processes/functionality; trains new system users.

Identifies changing systems needs due to legal or contractual changes affecting benefits; provides feedback and recommendations pertaining to HRMS systems and processes.

Performs related work as required.

Knowledge of: HR database maintenance and management; operation and capabilities of related software; and system upgrades and testing; city of Tampa personnel and union contract policies; statistics; HR benefits and payroll practices; personnel computer operating systems, and software (including Excel, Visio, and Crystal Reports), Hardware and peripheral devices.

Skill in: MS Word, Excel, Visio, Crystal Reports, PowerPoint; Oracle and HRMS timekeeping systems.

Ability to: compile and analyze data; conduct systems testing; conduct and supervise independent research; establish and maintain effective working relations with other employees and managerial personnel write technical Standard Operating Procedures; document procedures and processes, and draw sound conclusions; formulate, organize and present recommendations and implementation methods in a clear and concise manner; train user personnel in systems and procedures; prepare and present oral and written reports

Graduation from an accredited college or university with a bachelor’s degree in public or business administration, human resources or related field, or information technology and one (1) year of progressively responsible technical experience in human resources information systems; or an equivalent combination of education (not less than possession of a high school diploma/GED), training and experience that would reasonably be expected to provide the job-related competencies noted above.

Possession of a valid driver’s license is required.

Certification as a Professional in Human Resources (PHR, SPHR, SHRM-CP or SHRM-SCP) preferred.

Employees may be required to work rotating shifts, including nights, weekends, holidays, and overtime as needed. During periods when the Mayor issues an emergency declaration for the City of Tampa, all employees may be required to work in preparation, response or recovery activities related to the stated emergency.