$39.10-$58.63 Hourly / $6,777.33-$10,162.53 Monthly / $81,328.00-$121,950.40 Yearly
This is responsible technical work involving research, assessment,
planning and implementation for a broad spectrum of community engagement and diversity
initiatives.
This highly visible position with diverse responsibilities
requires an experienced, motivated, and innovative individual to coordinate
actionable methods for increasing civic engagement, while leveraging City
services to enhance stakeholders’ quality of life. Tasks are of more than average
difficulty and require significant tact, diplomacy and discretion in all
interactions. Working under general supervision, employee is required to exercise
reasonable independent judgment and initiative in coordinating activities, responding
to or initiating various exchanges with the public. Position requires
performing work on weekends and during irregular hours. Work is reviewed while
in progress through observation, and upon completion through reports submitted,
public response, results obtained, and content produced.
Actively foster working relationships with key groups, civic
leaders, influencers and individuals in the community; continually promote
various programs, opportunities and initiatives through networking and
community involvement to create interest in city offerings.
Promote the city at a variety of culturally diverse community
events to highlight city programs, services and as a preferred employer; support
job fairs as a City of Tampa representative; conduct college campus visits and
establish relationships with career centers, alumni groups and various
organizations.
Assist with developing and executing strategies to attain broader civic
engagement and awareness in support of organizational goals, while enhancing
public trust. Includes researching, designing, implementing and evaluating innovative
outreach services and experiences for year-round strategic engagement involving
internal and external stakeholders.
Support and promote the City’s workforce development efforts; may
attend workforce development events; directs businesses to appropriate
resources to establish workforce partnerships for the benefit of local citizens.
Promotes and creates awareness of City business opportunities for
women/minority owned businesses within the community; directs businesses to
appropriate City resources.
Define and track consistent data-driven diversity metrics and
goals; analyze results and adapt strategy accordingly.
Establishes effective working relationships with internal departments
and consults with appropriate representatives to support diversity enhancements
and awareness; gains an in-depth knowledge of the nature departments;
researches and recommends best practices for diversity and inclusion.
Represent the City in a positive and effective manner; make
presentations; attend meetings and events; participate in community and
professional organizations as a representative of the City.
Convey complex issues, events and concepts in succinct,
easy-to-understand language in verbal and written formats.
Collaborate with City departments and the community to share
concerns and reactions; track concerns and resolutions; escalate issues when
necessary.
Monitor emerging technologies and methods related to community
engagement; develop specific outreach strategies to reach diverse, and hard to
reach populations who require assistance in connecting with City services and
programs.
Recruits, trains and places community volunteers to assist with
strategic initiatives.
Prepares monthly activity reports, quarterly and annual reports
reflecting program achievements.
Performs related work as required.
Develop and drive results in a broad and diverse pipeline of
prospective talent using a variety of methods to include social media.
Considerable knowledge of: conducting effective outreach to
diverse communities; modern office practices, procedures, and equipment;
Business English, spelling, and grammar.
Working knowledge of: municipal government operations and
relationship to service delivery; social media platforms, organization and
management principles and practices.
Ability to: write and speak clearly and succinctly in a variety of
communication settings; plan and conduct effective informational and
promotional activities; blend people into teams when needed and to foster open
dialogue and build consensus; establish and maintain effective working
relationships with City officials and employees, business, civic, neighborhood
and educational groups, and the general public, including vulnerable
populations; diffusing potentially difficult situations in a manner suitable for
all parties involved; handle sensitive issues effectively, courteously, and
tactfully; treat all individuals with dignity and respect; operate a
small/medium sized vehicle.
Skill in: research and analytics; public speaking; organization;
planning; audio/visual production; computers; MS Office; and various digital
technologies.
Graduation from an accredited college or university with a bachelor’s
degree in human relations, human resources, communications, public relations,
public or business administration or a related field and two (2) years of
experience in diversity and inclusion, community outreach, urban planning or
similar experience.
Possession of a valid Florida driver’s license required.
Employees may be required to work rotating shifts, including
nights, weekends, holidays and overtime as needed. During periods when the
Mayor issues an emergency declaration for the City of Tampa, all employees may
be required to work in preparation, response or recovery activities related to
the stated emergency.