Introduction
This is highly responsible supervisory work at Stormwater Operations or Wastewater Collections.
Nature Of Work
An employee in this class is responsible for ensuring the efficiency, productivity and
effective performance of a team at either the Water Distribution, Stormwater Operations or Wastewater
Collections Division. Under limited direction, the employee performs
tasks of more than average
difficulty requiring the exercise of considerable initiative and independent judgment. Team
Leaders also assists with maintaining the Collection system zone teams
performing duties such as, emergency response, sewer cleaning, TV Inspections,
preventive maintenance, and emergency repair activities, to ensure the
reliable, efficient, and cost effective operations of the Collection system. An important aspect of this job is coaching, motivating
and training of team members.
This position requires flexibility and being available during
emergency situations and may serve in an on-call status on a rotational basis. This position also requires candidate to be available 24/7 for
after hour notifications and may be required to report to work after hours,
including, nights and weekends during emergencies. Work is reviewed
through conferences, reports submitted, and results obtained.
Examples of Duties
Monitors and evaluates work practices
for improved team productivity; schedules resources for team members'
growth; assists in maintaining continuous 30-day forecast of resources and projects; evaluates performance measures; evaluates
work practices.
Coordinates job assignments; monitors
and supports field operations; resolves
team conflicts; provides safety review.
Attends daily, weekly,
monthly, team meetings with agenda forwarded to leadership; attends
quarterly round table evaluations among team leaders;
provides budget inputs; Monitors and ensures regulatory
compliance.
Develops effective team members to include providing goals
and objectives; coaches
and motivates other team members; reinforces and supports training and the use of business skills, technical skills, and team skills; deals with personnel
issues and administers discipline when required; communicates needs and expectations; evaluates performance:
trains subordinates.
Co-develops, reviews, and implements plans and goals; coordinates the work with other
teams, support groups, and leadership; solicits input from team members;
creates and maintains related reports and records.
Performs related work as required.
Knowledge, Skills & Abilities
Above average knowledge of: team dynamics; performance management, how to lead and direct
teams, and performance management, scheduling team activities; prepare and monitor team budgets;
performance measure; cost/benefit analysis; providing feedback.
Above average ability to: motivate; organize; train,
coach, mentor; resolve conflicts; facilitate meetings; set and monitor goals;
perform technician 1 on 1’s, read and interpret
plans and specifications. Intermediate computer
skills. Claims responses; overflow and regulatory agency reporting; perform
skills matrix demos; approve leave requests and timecards in KRONOS. Incident
and accident investigations; assist with the hiring process, motivate and organize.
Advanced skill in:
decision making; communication
including verbal, written, and listening skills, providing constructive
feedback, motivating, mentoring; problem solving. Responding to and
resolving customer complaints, coaching;
peer assessment; team building; managing
diversity, facilitation; problem solving;
conflict resolution, decision making; communication.
Personal Characteristics: approachability; compassion; composure; decisiveness; ethics and values, approachability; compassion; composure; decisiveness; ethics and values.
Areas of Accountabilities: how often personnel conflicts
are taken to leadership, how often personnel conflicts are taken to leadership; number of times team meets performance measures; number of skill blocks obtained per team member; weekly team meetings; assists in maintaining continuous 30-day forecast of resources and projects; quarterly round table evaluations among team leaders, number of times team meets performance measures;
number of skill blocks obtained per team member; weekly team meetings
with agenda forwarded to leadership; assists in maintaining continuous 30-day forecast of resources and projects; quarterly round table evaluations with team leaders; monitor team
operating and capital budgets; Schedule work assignments; monitor overtime
usage, team assets, equipment, and vehicles; personal evaluations completed
timely, performance management.
Basic ability to: read and interpret plans and specifications, basic scheduling and budgeting.
Intermediate skill in: coaching; peer assessment; team building; managing diversity; facilitation; problem solving; conflict resolution; computers.
Physical Requirements
Ability to lift 40-60 lbs., mostly walking, standing and a
combination of working indoors and outdoors. Requires some use of computer,
typing and viewing a monitor.
Minimum Qualifications
Graduation from an accredited high school or vocational school and five (5) years of experience in leading or working in a team environment, preferably with stormwater operations, wastewater collections or comparable industrial experience; or an equivalent combination of related training or experience.
Licenses or Certifications
Possession of a valid Florida
driver's license. *(Florida
“A’ CDL, with tanker endorsement, FWCPOA Class “A”, “B”, “C” Collection
Certifications. FDOT Advanced MOT
certification, NASSCO PACP, MACP, LACP Certification. NIMMS 100,700,300,400
certifications).
Examination
Evaluation
of education and experience. Drug testing is included in all
pre-employment processing.
Comments
Employees may be required to work rotating shifts, including
nights, weekends, holidays and overtime as needed. During periods when the
Mayor issues an emergency declaration for the City of Tampa, all employees may
be required to work in preparation, response, or recovery activities related to
the stated emergency. A person in this position may also be assigned to perform
duties as an ERC Commander role during a storm activation.