City of Tampa

This is highly responsible supervisory and technical work at the Wastewater Collection Department.

The employee in this class is under the direction of the WWC System Maintenance Supervisor and is responsible for assisting with performing a wide variety of assignments. The employee will be responsible for assisting with and ensuring the efficiency, productivity, and effective performance of multiple teams engaged in either Preventive Maintenance, Planned Maintenance, Reactive Maintenance, Construction activities, in Wastewater Collections and reporting accomplishments to the Wastewater Collection Systems Maintenance Supervisor in a timely manner. Under direction, the employee will perform tasks of above average difficulty, including monitoring team performance metrics, developing, reviewing, and implementing team plans and goals, coordinating, and directing team activities, monitoring, and evaluating work practices. Tasks are performed with great independence requiring the exercise of considerable initiative and independent judgement. Work is reviewed through frequent meetings, 1 on 1 sessions, and reports submitted. Key responsibilities include but are not limited to first responder to all types of Wastewater emergencies, including customer complaints, cave-ins, sewer overflows, broken force mains, etc. This employee will be required and responsible for reporting Wastewater spills to regulatory agencies completing required reports, coordinating, and monitoring after hours standby beeper operations, while responding to all “black water events”, to include coordinating with the restoration companies. The employee will be required to be available 24/7, including nights, weekends, holidays, rotating shifts, and occasionally will be required to report to work nights and weekends in the event of Wastewater emergencies or other abnormal events. Will work a schedule as determined by the Wastewater Collection Systems Maintenance Supervisor.

Monitors and evaluates work practices for improved team productivity; schedules resources for team members’ growth; maintains continuous 30-day forecast of resources and projects; establishes team metrics; evaluates performance measures and report frequent updates to WWC Systems Maintenance Supervisor.

Coordinates, plans job assignments; monitors and supports field operations; resolves team conflicts and personnel issues; administers discipline when required; provides safety review.

Conducts morning team briefings with Team Leaders and attends weekly staff meetings with Leadership team and agenda forwarded to leadership; attends quarterly round table evaluations among team leaders. 

Assists with resolving conflicts, recommends progressive disciplinary actions, to correct or terminate inappropriate or unacceptable work behavior; completes performance evaluations for Team Leaders and perform 120 day, 1 on 1’s to develop effective team members, including providing goals and objectives with subordinate employees.

Develops effective team members to include performance measures, providing goals, and objectives for work teams; coaches and motivates other team members; reinforces and supports the use of business skills, technical skills, while communicating needs and expectations.

Coordinates Wastewater Collection emergency operations when such situations arise; maintains communications with key personnel and organizations throughout an emergency condition; provides information to the management team under emergency conditions.

Responsible for all Maintenance team activities during Wastewater Collection System Maintenance Supervisor’s absence.

Knowledge of:  emergency response procedures, including overflow and regulatory agency reporting and processing requirements, creating SOP’s, Pre/Post inspection reviews,  modified duty requirements, various City and Departmental policies, as well as the ATU agreement; scheduling of wastewater maintenance, repair, construction, and emergency response plans; City and Division programs including, Granite viewer, JOBAPS, KRONOS, IMAINT, Tampa Connect, Claims processing, Skills Matrix process.

Skill in: advanced communication, including verbal and listening, networking with other departments, municipalities, regulatory agencies, etc., and customer follow-up; budgeting, resource allocation, CIP and long-term planning, performance metrics; regulatory agencies reporting, IMaint CMMS software; leadership decision making, conflict resolution, team dynamics, peer assessments, team building, training, coaching, mentoring, employee development, performance evaluations, including performance plans.

Ability to: establish and maintain working relationships, flexibility and organization; approach and address issues from a comprehensive viewpoint; provide timely feedback and frequent updates on sensitive projects.

Ability to lift 40-60 lbs., mostly walking, standing and a combination of working indoors and outdoors. Requires some use of computer, typing and viewing a monitor.

Graduation from an accredited college or university with a bachelor’s degree in engineering, public, or business administration, or construction management and a minimum of five (5) years of progressively responsible experience in wastewater collection system operations, construction, and maintenance, including three (3) years of experience in supervision or management;  an equivalent combination of education (not less than possession of a high school diploma/GED), training and experience that would reasonably be expected to provide the job-related competencies noted above.

Possession of a valid Florida Class A CDL driver’s license; ability to obtain the FWPCOA Wastewater Collections A, B, C certifications, Advance Maintenance of Traffic certifications, NASSCO PACP, LACP, MACP certifications and ICS 300 and 400 certifications.

Evaluation of education and experience. Drug testing is included in all pre-employment processing.

During periods when the mayor issues an emergency declaration for the City of Tampa, all employees may be required to work in preparation, response, or recovery activities related to the stated emergency. A person in this position may also be assigned to perform duties as an ERC Commander role during a storm activation.