City of Tampa

This is supervisory and professional work as a registered nurse with oversight of the worker compensation claims for the City of Tampa employees and related worker compensation administrative support.

An employee in this class is responsible for performing an analysis of the City's workers’ compensation cases to identify patterns, trends, and common characteristics using broad nursing knowledge and clinical experience combined with leadership and educational skills. Work is of considerable difficulty in ensuring focus on the promotion, protection, and restoration of the workers' health within the context of a safe and healthy work environment. Under general supervision, the employee exercises reasonable initiative and independent judgment in collaborating with workers, employees, and other professionals to: identify health needs, prioritize interventions, develop and implement interventions and programs, and evaluate care and service delivery. Work is reviewed through conferences, reports submitted, observation and results achieved.

• Direct supervisory oversight of the Workers’ Compensation Specialist Liaison position.
• Serve as the medical liaison as it pertains to injured workers, external medical professionals, and the third-party administrator (TPA), and, if needed, assist with any return to work or Maximum Medical Improvement (MMI) releases.
• Identify any issues and trends impacting the overall workers’ compensation program and work collaboratively to implement process improvements by developing/implementing new policies/procedures.
• Identify workplace hazards, based on work related injury trends, and assist safety team to promote safety awareness through education and/or training of employees.
• Serve as part of the internal workers’ compensation claims investigative process with the risk team as needed.
• Conduct workers’ compensation medical file review, and work as an adjunct with the TPA, nurse case managers, medical facilities, and medical personnel (including administration) for any concerns.
• Review monthly, quarterly, and any annual reporting metrics provided by the TPA, and from the occupational health vendor providers, to monitor for correct utilization and performance of these services as it relates to care and service delivery to City of Tampa employees. Utilize this data and work with the risk team to build any needed additional workers’ compensation metrics.
• Participate in any review of services/renewal of services as it relates to occupational medicine/workers’ compensation within the risk management department.
• Review workers’ compensation documentation and paperwork provided internally to City of Tampa supervisors, managers, and employees, from a medical perspective, for clarity and completeness, as needed.
• Participate in meetings as they relate to occupational health, workers’ compensation, and loss prevention / safety.
• Maintain accurate documentation records as they relate to all past and new workers’ compensation claims.
• Performs related work as required. 

Considerable knowledge of: standard occupational health practices; medication administration; maintenance of confidentiality; general injury and illness pathophysiology and standard treatment; basic first aid; general patient assessment.

Working  knowledge of: department rules, regulations and applicable standards; Florida Statute 440; use of computers where required; medical reference resources.

Ability to: plan, supervise, and review the work of subordinate personnel; solve complex problems; think critically; understand and follow complex oral and written instructions; communicate effectively with members of all health care disciplines, employees, and others; work with individuals of the public; maintain medical records.

Ability and skill in: providing educational programs; counseling employees on difficult health issues; promoting a trusting relationship with employees; researching health related topics utilizing multiple sources; coordinating employee appointments and maintaining schedule.

Graduation from an accredited college or university with a bachelor's degree in nursing; master's degree in nursing preferred, five (5) years' experience as a registered nurse in an occupational health setting with 3 years of supervisory experience. First responder occupational health experience a plus.

Possession of a valid Florida driver's license; current Florida RN license. ARNPs are strongly encouraged to apply.

Employees may be required to work rotating shifts, including nights, weekends, holidays, and overtime as needed. During periods when the Mayor issues an emergency declaration for the City of Tampa, all employees may be required to work in preparation, response or recovery activities related to the stated emergency.